EVGA

Bent socket pins

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talon951
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Tuesday, October 25, 2022 2:01 PM (permalink)
In the shuffle last night after getting bricked by the 2.02 bios, I swapped back and forth between my 12900k and 13900k and ended up with the closest DIMM slot being dead. When I removed the 13900k, I found what appears to be bent pins. I have no idea at all how that happened as I did not drop anything on it. Just removing/replacing the CPU.

Anyone have any idea how this happened? I sent a couple of pics to support to see what they say. I'm probably boned though. Already pre-ordered an Asus x790 board from Amazon. Can always cancel it if by some miracle this gets resolved.

https://imgur.com/a/HBPoC4u
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    zippytek
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    Re: Bent socket pins Tuesday, October 25, 2022 3:58 PM (permalink)
    talon951...I have no idea at all how that happened as I did not drop anything on it. Just removing/replacing the CPU.

    Anyone have any idea how this happened?...



    just takes a tiny amount of lateral force to move the pins from normal position to a place where downward force exerted from a cpu under ILM / frame pressure will produce bent pins as shown in the picture. had a similar incident with my z690 apex. i was able to fix it myself with some superfine tweezers (under $10 on amazon) and a mag lamp. looks like you have more than 1 bent pin there.
     
    sorry to hear, it sounded like Lee was going to try to help you out. here's to hoping they hook you up with the rma
    #2
    EVGA_Lee
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    Re: Bent socket pins Tuesday, October 25, 2022 5:35 PM (permalink)
    Hi talon951,
     
    You should have received a response by now.  In these situations, we will need you to send the board in for us to take a look at before we can comment one way or another.  If the pins aren't too bad, we can certainly try to fix it, put it through some testing, and get it back to you if it's all good.  Strongly suggest that you don't try to play with the pins before sending it in, of course.
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