Why are you waiting 24 to 48 hours?

I was informed by customer service to wait 24 to 48 hours before making a claim and police report

birchpig
I was informed by customer service to wait 24 to 48 hours before making a claim and police report

We ask this because UPS or carriers will sometimes mark a package delivered before they actually deliver it or it may be improperly scanned.  It could be a delay, or it could be that the driver tried to scan it early as delivered to improve metrics, but was unable to deliver it as expected.  In many cases, we see packages delivered several days after they are marked as delivered.  If the package is still not delivered, we begin working with the carrier to trace the package.  If the carrier confirms it was delivered, then we request the recipient file a report with the police as part of the process; if not delivered, then the carrier has some 'splainin' to do.
 
Once the wheels are sufficiently in motion, we will work with the customer to determine the next course of action (some people still want the product, while others prefer a refund).

the_Scarlet_one
[...]

I would suggest checking around your home to see if they set it somewhere strange. If you are at an apartment, check around and see if they gave it to the main office or something.

This, definitely.  Carriers can still surprise you just how easily they can find strange or confusing places to deliver your packages.  We also see a lot of people confirm their package was delivered after doing a full check around their house and finding the package in a place they don't expect.

safan80
I've had both UPS and FEDEX drop deliver items that say on the label signature required!

This is extremely common since early 2020, due to the pandemic. Neither want their drivers interacting with people when they can avoid it, and a signature requires interaction. They really should still get someone’s name even if they don’t get a signature, but they don’t do that.

I have delivered packages to my neighbors left at my house by mistake. As well have had people come to my house with mail left at their house. If it was a mistake hopefully they are honest and will do the right thing.

I have had (may dyslexic) drivers deliver to the wrong address.  Every time, the recipient has brought it to my place, but sometimes it takes a little while.

I hope your card shows up

I have had packages delivered to the wrong address. AKA newbies delivering. Along with wrong address put in by the shipper. All have seemed to end up back to me. My wife is a USPS carrier and I can tell you there is a ton more than most think when a package is scanned for delivery. She had her Postmaster ask her about a package years ago. Being my wife she remembers a lot of things. She told her Postmaster she delivered it and gave it to the kids of the resident. Who run out to her Jeep. After a short bit the Postmaster said hey look at this. Forwarded to the Postmaster was a satellite pic of her Jeep in the residents yard with two kids standing by her Jeep. So long story short the resident asked the kids and they said yes it's over there on the table. So don't think packages are not being tracked as delivered with some proof by the carrier. If the carrier can prove it was delivered it's then a police report and insurance claim issue.

famoussasjohn
No signature? I had to sign for my card that just arrived on Friday last week.

I haven't had to sign for one card yet. NOT even my $1500 3080Ti I wasn't to happy about that to......... 
But very blessed to even get it..
Sorry you are having trouble getting yours. I think EVGA should not say on the box what is inside lol

Elkad
I got a delivery notice a couple years ago.
Got home, no package.
Next day I found UPS delivery notice in the grass, saying the package was inside the gas BBQ on my porch.
Yup, it was there.

Good thing you found the note before you cooked dinner .. unless you want your steak extra smoky LOL

Hoggle
This is part of the reason I invested in a video doorbell. They might still get a package but at least I will have video for the police as well as any claims. It also means the UPS driver was really at the door when I see the delivered notification.

EXACTLY - pretty cheap for peace of mind on alot of things....  

I remember my friend ordered a 1080 ti that got lost by Amazon and they sent her a new one and a year later the original package showed up randomly

Mine were Signature only, if I wasn't home they left a door knocker and tried the following day, During Pandemic no contact you have to state the Name on pkg. to the driver

UPS is the worst for this stuff.
Their drivers do all sorts of weird things and the management does nothing to stop them.
I've had issues with UPS of all sorts. Including a driver that outright stole a parcel and lied to my face about it.

I would implore EVGA to stop using UPS. Whatever money is being saved upfront is likely being negated by all the issues with UPS I don't experience with any other courier(except just recently Canada Post got very mediocre here in Calgary, it's weird.)

With UPS when there are duties you can't even pay them online and I doubt they've fixed it.
UPS just sucks, they're one of the worst if not THE worst courier.