My fiance has a 2080 and the fan has recently startled to wobble and make bad noises. It has 155 days warranty left but we do not have an invoice, all we have is the original amazon order number as it was bought by her ex for her. We have a copy of the email showing the order number but only because she received a free game from it and it says "from the purchase of your evga 2080, etc"  the game was anthem at the time.

Her ex was abusive and I really don't want to tell her she needs to contact him for a copy of it o_o 

Would this suffice as an invoice for RMA, and can we do a cross-ship RMA? She's a streamer so she's stressed about the downtime with it. Collateral could be put upfront if needed. Thank you! 

Flint 1760
@Renji1337:  Your best chance would be to contact Customer Service directly on Monday and explain it to them.  Here is their info:

We unfortunately will not be open Monday as noted by the Holiday times posted on the website. I would suggest calling us Tuesday 9 AM to 6 PM Pacific 888 881 3842

Renji1337
My fiance has a 2080 and the fan has recently startled to wobble and make bad noises. It has 155 days warranty left but we do not have an invoice, all we have is the original amazon order number as it was bought by her ex for her. We have a copy of the email showing the order number but only because she received a free game from it and it says "from the purchase of your evga 2080, etc"  the game was anthem at the time.

Her ex was abusive and I really don't want to tell her she needs to contact him for a copy of it o_o 

Would this suffice as an invoice for RMA, and can we do a cross-ship RMA? She's a streamer so she's stressed about the downtime with it. Collateral could be put upfront if needed. Thank you! 

You can simply make your own and we will base it off of the ship record. If you used the warranty checker on the website and it does have 155 days we would be happy to assist with a Standard RMA. 
 

Flint 1760

EVGATech_DanielM
We unfortunately will not be open Monday as noted by the Holiday times posted on the website. I would suggest calling us Tuesday 9 AM to 6 PM Pacific 888 881 3842

Dumb me forgot Monday was a federal holiday.  I guess it comes from being retired.

Enjoy retirement - that's what you worked so hard for  Just have a good weekend! 

You too, and I hope you have an enjoyable 4th of July.

Renji1337
I'll have her call on tuesday. I reached out to the guy for an invoice just in-case. Her PC doesn't have on board grapics so we really want to do a cross ship rma if possible

Unfortunately only original owners will qualify for a Cross Ship. You will need to send in the card first regardless of the invoice.