Hey guys, I'm sad to say that I'm a little bit disappointed with EVGA's RMA. I had to call up EVGA tech support within a week of me even ordering the graphics card and the technician said to go ahead with an RMA. The only reason I paid extra for my 2070 super was because I wanted to go with EVGA  because of all the high-praise that I've heard regarding the EVGA customer support. Now I just got my RMA replacement and it is definitely refurbished. It came in the generic black EVGA box (was peeling from a few spots) and the stickers and such were peeling. It says in their warranty policy, alongside numerous online forums, that if you have to RMA in the first 30-days of purchase you should get a brand new unit and not a refurbished one. I just think it sucks that I paid so much money to get a defective product and now I have to get a refurbished one for something that was not my fault :( . I'm not new to the PC world (I'm no genius but I know my way around), I have helped numerous friends build and upgrade their computers, but this was my first time having saving up enough money to build my own (waited to build one that could be somewhat future proof). Once again, that's why I went with EVGA, it's my first time building my own rig and I didn't want anything to go wrong. Is there anything that I can do? Any sort of compensation? Just overall kinda bummed about the situation, and definitely not what I expected from EVGA :( . Thanks for any input.
 
For Reference: EVGA GeForce RTX 2070 SUPER FTW3 GAMING, 08G-P4-32

Probably no new ones available.

Hey Jose,
 
Sorry I've been caught up in schoolwork. But I have not received any emails yet. Waiting on your reply, thanks!