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One, positive RMA experience

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UnstableOne
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Thursday, April 19, 2018 8:27 PM (permalink)
Got my 1070ti replacement today.  Previous 980ti that was crashing.
 
Card arrived retail box and sealed. 
So far so good.  /edit Uniengine passed overnight
 
1)  Unexpectedly happy with this particular 1 rma
2) Still worried about future RMAs involving rma dept - "tested/repaired" refurbs and warranty acceptance
3) I hope evga doesn't try to pawn off my broken 980ti as b-stock without fixing + testing
 
Have a few more RMAs to go, no updates on my motherboard.
Will keep posting future rmas as I get them, good or bad.
Apologies for anyone sick of me posting but I want to see evga's rma/warranty policies improve.
post edited by UnstableOne - Friday, April 20, 2018 4:02 PM
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    Tech_JoseC
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    Re: One, positive RMA experience Friday, April 20, 2018 1:16 AM (permalink)
    Hello UnstableOne, 

    I'm glad that your RMA experience went through smoothly. We can assure you that we read the forums and take all feedback very seriously. I encourage you and other users to leave feedback on our service by going to this page here 
     
    You and others are always welcome to reach out to us via email at support@evga.com , by phone at 1.888.881.3842 and or via forums! There are many avenues for communication, some are quicker than others but I can assure one of our techs will follow up. 
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