EVGA
Prev Thread
Next Thread

AnsweredWarranty after receiving new card from RMA

Author
Post
Essentials Only Full Version
RBrown129
New Member
  • Total Posts : 1
  • Reward points : 0
  • Joined: 7/12/2017
  • Status: offline
  • Ribbons : 0
Wednesday, July 12, 2017 6:43 PM (permalink)
I purchased an EVGA GTX 780 with a 3-year warranty in March of 2014, and in January of 2016 the card failed, so I went through the RMA process (which was very smooth!). I was mailed a GTX 970 in return. Over the past few months I have been experiencing power errors and I believe the source is the 970. 
 
Did I get a new three-year warranty when the 970 was shipped to me, or is it the same warranty from the 780? I was hoping to be able to RMA the 970. 
 
#1
See best answer

2 Replies Related Threads
    the_Scarlet_one
    formerly Scarlet-tech
    • Total Posts : 24080
    • Reward points : 0
    • Joined: 11/13/2013
    • Location: East Coast
    • Status: offline
    • Ribbons : 79
    Re: Warranty after receiving new card from RMA Wednesday, July 12, 2017 7:01 PM (permalink) ☼ Best Answerby RBrown129 Wednesday, July 12, 2017 8:49 PM
    The original warranty stays in place with the new card received, so your original March 2014 warranty is still in place, even with the 970.


    TSgt Matthew Schwartz  SrA Bryan Bell A1C Matthew Seidler SSgt Joseph Fankhauser
    #2
    BrandonS
    EVGA Alumni
    • Total Posts : 678
    • Reward points : 0
    • Joined: 1/28/2016
    • Status: offline
    • Ribbons : 5
    Re: Warranty after receiving new card from RMA Friday, July 14, 2017 1:27 PM (permalink)
    Hello RBrown129, and welcome to the forums! Unfortunately Scarlet-Tech is correct; the warranty is based on the original card's warranty, and does not reset when the card is replaced. 
    #3
    Home » All Forums » [General Forum] » EVGA Warranty Questions » Warranty after receiving new card from RMA
    Jump to: