jaredyoung56
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Ordered a refurb 1080 FTW off Newegg when they had it for 30% off + 40$ MIR. Got it in, hooked it up, everything seemed great. Didn't even think to check temps yet so I fired up a few games and played for 2-3 hr just testing frame rate etc. Decided to check temps and as soon as I fired up a game it started climbing to about 90c almost instantly. Did some googling and decided I'd change the thermal paste/make sure it wasn't dried up or whatever. Take the card apart and I find that whoever applied the thermal strips (which weren't even close to being in the right spots, according to EVGA's directions) totally forgot to reapply any thermal paste. Reapplied thermal paste, placed new thermal pads in their proper places, and I'm now idling at about 45c and getting anywhere from 59-67c under load. My question is, having no idea how hot the card actually got during those first 2-3 hours of gaming with no thermal paste, do you think it will have any long term effects? Is it going to have a shorter lifespan since it was possibly run hotter than it's supposed to for multiple hours?  
post edited by jaredyoung56 - Friday, May 19, 2017 2:53 AM
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Squall_Rinoa86
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Re: Refurb GTX 1080 FTW came with no thermal compound applied.
Friday, May 19, 2017 2:59 AM
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Running anything without thermal paste is always a nono. However, Safeguards are in place to keep it from being completely molted.
It may have lowered it's life span? Absolutely, but would never know for say what was wrong with it to begin with tho i'm going to say most likely it was due to not having the pads period.
Best opinion, if your worried return it and ask for an exchange.
   PSU: EVGA SuperNOVA 1300 G2 My Affiliate Code: AN1FW0VMG6
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cloiselle1
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Re: Refurb GTX 1080 FTW came with no thermal compound applied.
Friday, May 19, 2017 3:09 AM
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I find this hard to believe.
Maybe it was a return they received and tested, and put back up for sale? I.e. just seeing if it booted, I'd blame any previous owner honestly.
Seems really hard to believe their rma dept or ANYONE at evga would send a card out like this if they had done any work to it at all.
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jaredyoung56
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Re: Refurb GTX 1080 FTW came with no thermal compound applied.
Friday, May 19, 2017 3:15 AM
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I doubt newegg sells any EVGA products as "refurbished" that haven't been sent back to EVGA.
post edited by jaredyoung56 - Friday, May 19, 2017 3:21 AM
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Squall_Rinoa86
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Re: Refurb GTX 1080 FTW came with no thermal compound applied.
Friday, May 19, 2017 3:20 AM
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cloiselle1
I find this hard to believe.
Maybe it was a return they received and tested, and put back up for sale? I.e. just seeing if it booted, I'd blame any previous owner honestly.
Seems really hard to believe their rma dept or ANYONE at evga would send a card out like this if they had done any work to it at all.
my display port doesn't work on my 1070 FTW2 i got as a RMA which is a referb... it's possible.
PSU: EVGA SuperNOVA 1300 G2 My Affiliate Code: AN1FW0VMG6
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bcavnaugh
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Re: Refurb GTX 1080 FTW came with no thermal compound applied.
Friday, May 19, 2017 3:44 AM
(permalink)
jaredyoung56
Ordered a refurb 1080 FTW off Newegg when they had it for 30% off + 40$ MIR. Got it in, hooked it up, everything seemed great. Didn't even think to check temps yet so I fired up a few games and played for 2-3 hr just testing frame rate etc. Decided to check temps and as soon as I fired up a game it started climbing to about 90c almost instantly. Did some googling and decided I'd change the thermal paste/make sure it wasn't dried up or whatever. Take the card apart and I find that whoever applied the thermal strips (which weren't even close to being in the right spots, according to EVGA's directions) totally forgot to reapply any thermal paste. Reapplied thermal paste, placed new thermal pads in their proper places, and I'm now idling at about 45c and getting anywhere from 59-67c under load.
My question is, having no idea how hot the card actually got during those first 2-3 hours of gaming with no thermal paste, do you think it will have any long term effects? Is it going to have a shorter lifespan since it was possibly run hotter than it's supposed to for multiple hours?
Was this Card Sold by Newegg or a 3rd Party Seller on Newegg?
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jaredyoung56
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Re: Refurb GTX 1080 FTW came with no thermal compound applied.
Friday, May 19, 2017 3:45 AM
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"Sold and Shipped by: Newegg"
newegg.com/Product/Product.aspx?Item=N82E16814487324
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bcavnaugh
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Re: Refurb GTX 1080 FTW came with no thermal compound applied.
Friday, May 19, 2017 3:47 AM
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jaredyoung56
"Sold and Shipped by: Newegg"
newegg.com/Product/Product.aspx?Item=N82E16814487324
https://www.newegg.com/Product/Product.aspx?Item=N82E16814487324This means the product was tested and repaired as required to meet the standards of the refurbisher, which may or may not be the original manufacturer. Any exceptions to the condition of the item outside the manufacturer’s information should be provided in the listing, up to and including warranty details. Then you should send it back for a replacement card. I would check the Serial Number here > https://www.evga.com/support/guestregister.asp
post edited by bcavnaugh - Friday, May 19, 2017 3:50 AM
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jaredyoung56
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Re: Refurb GTX 1080 FTW came with no thermal compound applied.
Friday, May 19, 2017 3:48 AM
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bcavnaugh
jaredyoung56
"Sold and Shipped by: Newegg"
newegg.com/Product/Product.aspx?Item=N82E16814487324
This means the product was tested and repaired as required to meet the standards of the refurbisher, which may or may not be the original manufacturer. Any exceptions to the condition of the item outside the manufacturer’s information should be provided in the listing, up to and including warranty details.
Then you should send it back for a replacement card.
Are you implying that Newegg refurbished the card?
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bcavnaugh
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Re: Refurb GTX 1080 FTW came with no thermal compound applied.
Friday, May 19, 2017 3:50 AM
(permalink)
jaredyoung56
bcavnaugh
jaredyoung56
"Sold and Shipped by: Newegg"
newegg.com/Product/Product.aspx?Item=N82E16814487324
https://www.newegg.com/Product/Product.aspx?Item=N82E16814487324
This means the product was tested and repaired as required to meet the standards of the refurbisher, which may or may not be the original manufacturer. Any exceptions to the condition of the item outside the manufacturer’s information should be provided in the listing, up to and including warranty details.
Then you should send it back for a replacement card.
Are you implying that Newegg refurbished the card?
That is what they say not me. Click on the Word REFURBISHED on my link above
post edited by bcavnaugh - Friday, May 19, 2017 3:56 AM
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MDeckerM
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Re: Refurb GTX 1080 FTW came with no thermal compound applied.
Saturday, May 20, 2017 3:18 AM
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Hi all, I forwarded this information to our RMA Manager for review. We rarely if ever have something like this slip through our recertification process and we apologize for the inconvenience this has caused you jaredyoung56
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bcavnaugh
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Re: Refurb GTX 1080 FTW came with no thermal compound applied.
Saturday, May 20, 2017 4:08 PM
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EVGATech_MDecker
Hi all,
I forwarded this information to our RMA Manager for review. We rarely if ever have something like this slip through our recertification process and we apologize for the inconvenience this has caused you jaredyoung56
Then EVGA REFURBISHES Cards and then sends them to Newegg and not into B-Stock?
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BrandonS
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Re: Refurb GTX 1080 FTW came with no thermal compound applied.
Saturday, May 20, 2017 4:14 PM
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From what I've seen so far, Newegg is the only company that is currently authorized to sell RX products. Any re-certified card sold by Newegg is a legitimate purchase.
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20219348762341
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Re: Refurb GTX 1080 FTW came with no thermal compound applied.
Saturday, May 20, 2017 4:19 PM
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Then EVGA REFURBISHES Cards and then sends them to Newegg and not into B-Stock? Few years ago I got 3 Titan Black SC and it came directly from EVGA, you can look it up if you can find my org. post somewhere  Cards where purchased brand new I paid $4600 CA if I'm not mistaking, I'm 100% sure 1 of the cards where refurbish and the other I'm fairly sure was used, cooler was all scratched up and someone was trying to cover up with paint I stopped trusting EVGA ever since   Sorry EVGA but that made me think twice now which brand of cards I get 
post edited by AWK16 - Saturday, May 20, 2017 4:23 PM
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bcavnaugh
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Re: Refurb GTX 1080 FTW came with no thermal compound applied.
Saturday, May 20, 2017 4:26 PM
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EVGATech_BrandonS
From what I've seen so far, Newegg is the only company that is currently authorized to sell RX products. Any re-certified card sold by Newegg is a legitimate purchase.
So then EVGA is the only Company that can re-certified a Card, for B-Stock or Newegg?
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bill1024
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Re: Refurb GTX 1080 FTW came with no thermal compound applied.
Saturday, May 20, 2017 5:06 PM
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If the cards last 2 digits are -RX, I am 99% sure EVGA did the recert.
I highly doubt any other Co. makes the EVGA serial# sticker on the card.
The pop-up on the newegg listing is a general generic statement on what a refurb. could be.
Life is too short to carry a cheap pocket knife 
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arestavo
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Re: Refurb GTX 1080 FTW came with no thermal compound applied.
Saturday, May 20, 2017 5:27 PM
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bill1024
If the cards last 2 digits are -RX, I am 99% sure EVGA did the recert.
I highly doubt any other Co. makes the EVGA serial# sticker on the card.
The pop-up on the newegg listing is a general generic statement on what a refurb. could be.
Yeah, if it's a -RX card, then EVGA was the refurbisher. If not, then there is fraud involved.
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bill1024
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Re: Refurb GTX 1080 FTW came with no thermal compound applied.
Saturday, May 20, 2017 7:11 PM
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arestavo
bill1024
If the cards last 2 digits are -RX, I am 99% sure EVGA did the recert.
I highly doubt any other Co. makes the EVGA serial# sticker on the card.
The pop-up on the newegg listing is a general generic statement on what a refurb. could be.
Yeah, if it's a -RX card, then EVGA was the refurbisher. If not, then there is fraud involved.
Only other way, the refurbisher co. would have to have access to EVGA's computer system to change the ser# from -AR to -RX.
Life is too short to carry a cheap pocket knife
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KLEYBA
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Re: Refurb GTX 1080 FTW came with no thermal compound applied.
Saturday, May 20, 2017 7:32 PM
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well, it sounds like EVGA is going to take care of you OP. it was good that you posted pics. good luck with your replacement. I think this was just one of those freak incidents....
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timmyboy04
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Re: Refurb GTX 1080 FTW came with no thermal compound applied.
Saturday, May 20, 2017 7:41 PM
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Stuff happens. My new Asus z170 didn't come with a CMOS battery installed... Tech support didn't believe me even though I didn't want anything from them. I Just wanted to report it because I never would have known it, hadn't I removed the M.2 Shield. At least EVGA isn't calling you a liar...
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