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Tried to buy a 1080 from B Stock, card was charged but nothing in my order history

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HMZinc
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2020/09/30 00:52:54 (permalink)
So I just tried to buy one of the $239 GTX 1080 SC from the B Stock page. I entered my card info and hit confirm on the final page of checkout, but I got a message that there was an error with the card. My card was still charged though, but there is nothing under my order status. Has anyone had this happen to them before? I will be contacting EVGA support in the morning to see what happened.
 
EDIT: So it looks like they charged my card but then put the money back into my account? Not sure what's going on.
 
post edited by HMZinc - 2020/09/30 00:56:34
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    arestavo
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    Re: Tried to buy a 1080 from B Stock, card was charged but nothing in my order history 2020/09/30 06:56:29 (permalink)
    Your best bet is to get ahold of EVGA directly, as this is primarily a user to user help forum: https://www.evga.com/about/contactus/
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    darkknight6663
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    Re: Tried to buy a 1080 from B Stock, card was charged but nothing in my order history 2020/10/01 12:17:21 (permalink)
    If they don't contact you directly, I'd contact them on other social media like twitter.
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    HeavyHemi
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    Re: Tried to buy a 1080 from B Stock, card was charged but nothing in my order history 2020/10/01 13:38:02 (permalink)
    darkknight6663
    If they don't contact you directly, I'd contact them on other social media like twitter.


    How about using the phone?

    EVGA X99 FTWK / i7 6850K @ 4.5ghz / RTX 3080Ti FTW Ultra / 32GB Corsair LPX 3600mhz / Samsung 850Pro 256GB / Be Quiet BN516 Straight Power 12-1000w 80 Plus Platinum / Window 10 Pro
     
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