bobreece
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Saturday, March 20, 2010 12:09 AM
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i have a seagate freeagent external hard drive and when i just switched it on it does not light up any more and you can hear the hard drive spin up and make a grindy noise then spin down agian and it just stays in that cycle until i turn it off. is it died as i have all my family photos and important bits on there
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VistaHead
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Re:help help
Saturday, March 20, 2010 2:33 PM
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I suggest that you download and run the bootable hard drive diagnostic tests from Seagate's web site. If it is a USB external hard drive, you could try a different USB port. Based on what you are stating as far as the "grinding noise", I would suspect that it is in it's death throes. Try to get it running enough to move the data from it.
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richj44
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Re:help help
Saturday, March 20, 2010 2:52 PM
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Also a possibility that shouldn't be ignored is that the external closure is dead or dying and the drive itself is fine. I'd remove the drive and either connect it internally to the pc or try it in another external closure.
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VistaHead
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Re:help help
Saturday, March 20, 2010 2:56 PM
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bobreece
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Re:help help
Saturday, March 20, 2010 3:29 PM
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its powered from the mains socket so would you still say that the encloser is dying maybe and not the drive?
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richj44
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Re:help help
Saturday, March 20, 2010 3:47 PM
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All I can say is it's a possibility. Grinding noises are never good news when talking about hard drives, but it's an easy thing to check and an easy thing to fix, if it is the enclosure.
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bobreece
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Re:help help
Saturday, March 20, 2010 4:06 PM
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i have took the plastc case off but its got a metal case on inside do i need to remove this as well?
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VistaHead
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Re:help help
Saturday, March 20, 2010 4:45 PM
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bobreece
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Re:help help
Saturday, March 20, 2010 4:46 PM
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its like the WD mybook and yes to the other part
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VistaHead
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Re:help help
Saturday, March 20, 2010 4:51 PM
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If you remove the drive from the enclosure, be very careful when disconnecting any wires. Since those types of external drives are not meant to be disassembled by the end user, the wire soldering is not that strong. Additionally, the drive may not be connected to the enclosure via the standard SATA interface, and the standard power port that you would find on a traditional SATA hard drive. I would first attempt to run the diagnostic program prior to disassembling the enclosure. Is the drive still under warranty?
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bobreece
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Re:help help
Saturday, March 20, 2010 5:01 PM
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yes still under warranty. diagnostic program wont work becuase the drive does not even apper on the my computer part of the screen
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VistaHead
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Re:help help
Saturday, March 20, 2010 5:10 PM
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Does the drive power up at all? Have you tried plugging it into a different USB port?
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bobreece
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Re:help help
Saturday, March 20, 2010 5:35 PM
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powrs up but does not light up to show its working. its powered by the mains not usb so why would changing usb make difference fella?
790i bios p07 QX9650 @ 4.05ghz 1800 x 9 1.40v idel 1.384 load with pencil mod cooling true 120 dominator ram 1800mhz 8 8 8 24 2t 55trfc GTX 280 vanilla running @ FTW speed coolermaster real power 1250w 3DMARK06 20168
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VistaHead
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Re:help help
Saturday, March 20, 2010 5:44 PM
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As far as it showing up in My Computer, that is through the USB port. If the enclosure LED is not coming on, and the wire leading to the LED inside the enclosure is connected, then either there is a problem with the drive itself, or the enclosure. I would take it apart to the point that I could see where the SATA and power connection are on the actual drive, and if they are the standard connections, then I would remove the drive completely and install it internally in my PC, or in another enclosure.
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bobreece
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Re:help help
Saturday, March 20, 2010 6:32 PM
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ok will try if that dont work what do you recommend?
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rjohnson11
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Re:help help
Saturday, March 20, 2010 7:16 PM
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Make sure you have tried a USB port on the motherboard yourself. If you have important documents it is good to have the data one on drive and then backed to another drive.
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VistaHead
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Re:help help
Saturday, March 20, 2010 7:19 PM
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If the drive does not have the standard connections (it probably will), and you cannot determine if it is the drive or the enclosure, I would see if there are adapters that will convert the drive connections to the standard ones. Should there be no "at home" solutions, I would call the manufacturer, state what has happened, and inquire about a way for them to copy your data to CD's and ship them to you along with the replacement drive. I really feel that the connections will be the standard ones, and you will be able to mount the drive either internally, or in a different enclosure to determine the state of the hard drive itself.
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bobreece
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Re:help help
Saturday, March 20, 2010 8:21 PM
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worried about if i keep powering it up that i will become more damaged i will try what u have recommeneded. just in case can anyone point me in the direction or a good reputiable company for data recovery in the uk?
790i bios p07 QX9650 @ 4.05ghz 1800 x 9 1.40v idel 1.384 load with pencil mod cooling true 120 dominator ram 1800mhz 8 8 8 24 2t 55trfc GTX 280 vanilla running @ FTW speed coolermaster real power 1250w 3DMARK06 20168
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