Thursday, October 13, 2016 10:04 PM
(permalink)
So, I've had my card for three months and while playing a game of over watch, my screen went black and I noticed smoke coming from the back of my video card. I pull the card and verify that it was the broken component in my system. Time to RMA(surprisingly my first ever). However, before I throw down cash on shipping, I wanted to see if my card would be covered by warranty. Specifically, the 1070 is two PCBs sandwiched together to make one card. When I pulled the card from the system, I noticed that the back end of the card(by the two power ports) had a slight give to it. Almost as if the two PCBs wanted to come apart. It is a very slight movement, and it is where the smoke had come out of the card. Would this count as physical damage? I am not even sure if that was how the card was originally. I am assuming that when the card burned itself out, it decoupled something somewhere? The card is otherwise in mint factory condition, no scratches, no warped pcbs, no damage that I can see.
Also, when searching for a backup card from my hardware graveyard, I found a 295 that had died on me some years ago that has a limited lifetime warranty. If I rma'd that card, what card would I get back? Or is it not worth RMAing at this point.
Thanks!