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Hot!EVGA 1300W Gold PSU Power Failures

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peermedia
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2014/01/09 09:54:33 (permalink)
Hello,
 
I bought the EVGA 1300W Gold PSU specifically because I have a high load, I measured my exact use with a power meter and determined that my setup requires 50W for bare use (CPU/RAM/onboard video card turned on, idle use) + (4*260W) for my 4 GPU's. My power meter shows use of 1120 watts (draw from outlet) which is roughly 86% of the 1300W power supply. Within 5-15 minutes of starting up my server on full load use, the PSU resets my PC and reboots. When I use only 3/4 GPU's, I tried different combinations of the 3 cards to ensure its not a faulty cable or anything else, so long as 3 GPU's are running, its solid. When using all 4, power failure. I thought this PSU should be able to handle 90% of its rating but I can't get it to work. This model was purchased after the recall date so should not be an issue. Anybody have any ideas on what I can do to get all 4 GPU's working?
 
Thank you
#1

12 Replies Related Threads

    MikeF2
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    Re: EVGA 1300W Gold PSU Power Failures 2014/01/09 10:28:05 (permalink)
    Does the motherboard require supplemental power when using 4-way SLI?
     
    Usually a extra PCIE connector somewhere..
     
    You running Titans? TDP is 250W each for those...
     
    More details and we can figure this out, you can also contact our support anytime and ask as well 888.881.3842
     
    -Mike 

    ¤ Product Specialist ¤
    Mike Fierheller
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    #2
    peermedia
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    Re: EVGA 1300W Gold PSU Power Failures 2014/01/09 10:37:14 (permalink)
    I have 2 powered risers (via perif->molex connectors) and 2 unpowered risers in order to avoid stressing the motherboard (Asrock Z77 Extreme4). 3/4 GPU's use standard PCIe connectors, the last GPU uses SATA to PCIe cables. All 4 GPU's are detected and work individually, its just when all 4 are used. The GPU's are Gigabyte 280X (Radeon) which are TDP at 250W. I'm running them stock, no overclocking.
    #3
    peermedia
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    Re: EVGA 1300W Gold PSU Power Failures 2014/01/09 15:17:26 (permalink)
    I registered my PSU and just sent a support ticket, hopefully someone can help as I have additional 1300W PSU's being shipped already :( 
    #4
    MikeF2
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    Re: EVGA 1300W Gold PSU Power Failures 2014/01/09 15:48:44 (permalink)
    Sorry for not getting back to you sooner and thanks for sending in a ticket to our support. 
     
    Gave you a call and left a message on your phone. 
     
    Want to learn more on what you are doing with the riser cards.. 
     
    The EVGA 1300W PSU is a Continuous Power unit, it should supply you with at least 1300W 100% of the time. 
     
    I have even see some reviewers push the unit higher up to 1430W total during tests to show how much more you can get our of it. 
     
    Here is the review for reference - http://www.techpowerup.com/reviews/EVGA/SuperNOVA_G2_1300/5.html
     
    "EVGA managed to deliver a very strong PSU of excellent quality at a bargain price. Both the G2-1300 and G2-1000 cost the same at the time this review was written, rendering the purchase of the G2-1300 a no-brainer. The latter managed to deliver 1.43 kW of power effortlessly at even over 45°C ambient by keeping all of its rails very close to the nominal voltages and registering ultra-low ripple. This is definitely the ideal unit for a high-end system equipped with three or even four high-end VGAs and an ultra-fast processor. The cherry on top is EVGA's support and the whopping ten year warranty they provide. They are the first to provide a PSU with such a long warranty period, and I think they have set the bar very high—very few companies will have the guts to follow. But competition is never a bad thing. Remember, having one or two companies dominate the field is bad since it kills motives to lower prices or produce better products."
     
    There could be something wrong with the unit you have and we can always replace it for you to see if that resolves the issue.
     
    Happy to take your call and chat further on this to make sure a RMA is indeed what we need to do next.
     
    Thanks, 
     
    Mike 

    ¤ Product Specialist ¤
    Mike Fierheller
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    #5
    peermedia
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    Re: EVGA 1300W Gold PSU Power Failures 2014/01/09 17:09:35 (permalink)
    Hi Mike, I just replied to you by email as I included photos of the riser cables so you can see exactly how the molex connects to the PSU. The reasoning behind the use of risers is to ventilate the 4 GPU's and reduce stress from the motherboard as most boards were designed for just 2 GPU's. Thanks for your help!
    #6
    MikeF2
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    Re: EVGA 1300W Gold PSU Power Failures 2014/01/09 18:15:07 (permalink)
    I see what you mean now, looking up the motherboard you said you are using only has 2 PCIE x16 slots.
     
    For what you are trying to do, I would suspect you would run into problems.
     
    Sorry I did not notice this earlier. Correct me if I am wrong on the motherboard model you have.
     
    http://www.asrock.com/mb/Intel/Z77%20Extreme4/

    ¤ Product Specialist ¤
    Mike Fierheller
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    #7
    peermedia
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    Re: EVGA 1300W Gold PSU Power Failures 2014/01/09 18:18:08 (permalink)
    I'm using 4 GPU's, 2 are connected to PCIE x16 and 2 are connected to PCIE x1 slots for a total of 4. For the GPU processing I'm doing, you don't need the bandwidth of an x16 slot. This shouldn't affect the power either way.
    #8
    MikeF2
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    Re: EVGA 1300W Gold PSU Power Failures 2014/01/10 10:31:59 (permalink)
    Thanks for the details and the email. 
     
    We will get the unit swapped out for you and this should resolve the issue.
     
    Thanks, 
     
    Mike 

    ¤ Product Specialist ¤
    Mike Fierheller
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    mikef@evga.com
    PSU Home Page -www.evga.com/psu

     
     
     
    #9
    JeanF
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    Re: EVGA 1300W Gold PSU Power Failures 2024/03/20 23:34:45 (permalink)
    Those PSU 1300GT gold are junk . 2 burned on me.. again this evening. I am mad..
    #10
    rjohnson11
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    Re: EVGA 1300W Gold PSU Power Failures 2024/03/21 00:41:15 (permalink)
    JeanF
    Those PSU 1300GT gold are junk . 2 burned on me.. again this evening. I am mad..

    Contact EVGA technical support

    AMD Ryzen 9 7950X,  Corsair Mp700 Pro M.2, 64GB Corsair Dominator Titanium DDR5  X670E Steel Legend, MSI RTX 4090 Associate Code: H5U80QBH6BH0AXF. I am NOT an employee of EVGA

    #11
    HRPuffnstuff
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    Re: EVGA 1300W Gold PSU Power Failures 2024/03/30 08:33:12 (permalink)
    peermedia
    Hello,
     
    I bought the EVGA 1300W Gold PSU specifically because I have a high load, I measured my exact use with a power meter and determined that my setup requires 50W for bare use (CPU/RAM/onboard video card turned on, idle use) + (4*260W) for my 4 GPU's. My power meter shows use of 1120 watts (draw from outlet) which is roughly 86% of the 1300W power supply. Within 5-15 minutes of starting up my server on full load use, the PSU resets my PC and reboots. When I use only 3/4 GPU's, I tried different combinations of the 3 cards to ensure its not a faulty cable or anything else, so long as 3 GPU's are running, its solid. When using all 4, power failure. I thought this PSU should be able to handle 90% of its rating but I can't get it to work. This model was purchased after the recall date so should not be an issue. Anybody have any ideas on what I can do to get all 4 GPU's working?
     
    Thank you


    I have the same one and am currently shopping around for an atx 3.1 replacement.

    MSI MEG Z790 ACE, Intel i9 13900k, G.Skill Trident Z5 RGB 32gb 6600, ARCTIC Liquid Freezer III 420 ARGB in push/pull, Gigabyte RTX 4090 Gaming OC, EVGA Nu Audio, Samsung 990 & 980 Pro's, WD SN850X & Black hdd, FSP Hydro PTH Pro 1350W PS, Windows 11 Professional, Thermaltake Level 20 XT w/Antec Prizm X 120mm argb fans
     
     
    #12
    VitaleJ
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    Re: EVGA 1300W Gold PSU Power Failures 2024/12/09 03:14:11 (permalink)
    rjohnson11
    JeanF
    Those PSU 1300GT gold are junk . 2 burned on me.. again this evening. I am mad..

    Contact EVGA technical support


     I just had the 3rd  1300w Platinum series Power supply fail on me in the last 6 months  1st one lasted about 16 months  and died suddenly in July ,  EVGA rma'd  it with a refurb unit it was faulty from day one fan would not work etc  I contacted EVGa and all I got back was  an automated reply  it failed  then they RMA'd it and sent what looks to be a brand new unit and it lasted about a month and a half  last night I was on line  and  it went bang and powered down, pulled it tested it  and its dead ,  installed  a used psu out of  an old pc  the system powers up fine,  I am at my wits end  all 3 failed in different ways  but if I run a 10 year old power supply in this system its working just fine.  I am seriously worried now because I've built several computers over the last 2 years using these power supplies for customers  and now afraid its going to cause me problems with them if those start failing as well.  ( Its not my electrical system I have a lot of highly sensitive electronics on this desk and nothing has failed other than the EVGA P+ 1300w power supplies) 
    #13
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