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Textures and character models change when I get close, any other solution besides RMA?

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IBYCFOTA
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Sunday, July 21, 2013 5:15 AM (permalink)
Apparently I don't have the requirements to post a link to the video which shows the problem in action but the title pretty much describes what's going on. In a large number of games I am getting bizzare graphical glitches where when I walk forward certain items, textures, or characters change slightly their look and lighting. I also have objects pop in from medium distance from time to time which I am fairly certain is not a result of any kind of engine limitation, but an extension of the other problems I'm having.
 
So far I've tried doing a clean re-install of my Nvidia drivers and updating to the latest non-beta version, I've tried disabling SLI, underclocking and overclocking both the memory and core clock, and even messing with different settings in the games themselves. No matter what I do, the problem persists. It's also worth noting that before I got the 690 I was running an AMD 7970 in my rig (specs below) and this particular issue never happened. I'm beginning to wonder whether or not I can do anything but RMA the card at this point. My concern is that the card itself might be fine - it's brand new as recently as two months ago and previously I went through several brand new fully functional 7970's only to find out that they all gave me the same exact problems when it came to performance and graphical issues. I want to stress that those issues are no longer present since switching to the 690, and the level of smoothness and reliability in general has been very good since switching. I'm just worried that something in my system might be screwy and that another 690 would produce the same issues like the 7970's all did.
 
Any ideas? I'm thinking my mobo might need to be replaced because I have a hard time believing I've recieved so many defective cards, and I doubt it's a power supply / RAM issue, or a CPU one either.
Specs:
i3570k (4.4ghz)
GTX 690
AsRock Extreme 4
Corsair TX 850
8 GB Corsair Vengeance RAM
 

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    mojman2001
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    Re:Textures and character models change when I get close, any other solution besides RMA? Sunday, July 21, 2013 3:55 PM (permalink)
    It's your power supply not understanding people here if you go out buy parts for your computer you gotta make sure. It will work lol required watts for one 690gtx is 650 right off the top. So that leaves you 200 watts for your motherboard, cpu, memory and your case fans to run off it... then you said that you are overclocking your cpu and memory lol you don't have enough power to overclock your stuff.. your 7970 used 500 watts if want your stuff to work right you need bigger power supply, then you will be able to overclock your stuff. Just fine and i bet you that your video card won't run as hot as it does now.. plus you said something of sli?? If so you should of known that 850watt power supply wouldn't of handle it..
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    IBYCFOTA
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    Re:Textures and character models change when I get close, any other solution besides RMA? Sunday, July 21, 2013 4:13 PM (permalink)
    mojman2001

    It's your power supply not understanding people here if you go out buy parts for your computer you gotta make sure. It will work lol required watts for one 690gtx is 650 right off the top. So that leaves you 200 watts for your motherboard, cpu, memory and your case fans to run off it... then you said that you are overclocking your cpu and memory lol you don't have enough power to overclock your stuff.. your 7970 used 500 watts if want your stuff to work right you need bigger power supply, then you will be able to overclock your stuff. Just fine and i bet you that your video card won't run as hot as it does now.. plus you said something of sli?? If so you should of known that 850watt power supply wouldn't of handle it..

    You should really learn up a bit before you start handing out lectures.
     
    For starters, the minimum required PSU for a GTX 690 according to Nvidia is 650 watts. That does not mean the card itself uses that much power. Obviously they are taking into account the rest of your system when they make such a recommendation. The maximum power the GTX 690 uses is officially 300 watts, meaning that my TX 850 is more than enough to handle this card. If the PSU is the problem, it's faulty, nothing to do with it's power capabilities.
     
    I have not been overclocking the card with any regularity. I keep it at stock settings 99% of the time. I only overclocked for testing purposes, and if the problem had anything to do with how much power it drew then it wouldn't be happening when I underclock the card, and probably would only happen in general when I'm playing a very demanding game. This hasn't been the case.
     
    Lastly, I mentioned SLI because the card itself is two 680's in SLI. You realize that right? I mentioned in the OP that I disabled one of the GPU's to see if it would fix the problem and it did not. Once again confirming that power draw has nothing to do with the problem.
     
    Anybody else care to contribute?
     
     
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    mojman2001
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    Re:Textures and character models change when I get close, any other solution besides RMA? Sunday, July 21, 2013 4:55 PM (permalink)
    Right well keep overclocking it because it helps the problem lol... and your card draws 414 at full load.. so whats left for overclocking?? But yeah I don't know what im talking about.
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    ty_ger07
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    Re:Textures and character models change when I get close, any other solution besides RMA? Sunday, July 21, 2013 5:15 PM (permalink)
    It's pretty normal for objects to jump into view at medium distances and for objects to change clarity, color, or lighting at close distances. It is a performance optimization used in most games called render distance and level of detail which makes objects morph at various distances.

    What I am saying is that this might not necessarily be a problem at all.
    Which games are you playing?

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    IBYCFOTA
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    Re:Textures and character models change when I get close, any other solution besides RMA? Sunday, July 21, 2013 5:39 PM (permalink)
    mojman2001

    Right well keep overclocking it because it helps the problem lol... and your card draws 414 at full load.. so whats left for overclocking?? But yeah I don't know what im talking about.

     
    400 if you're running FurMark perhaps, not normal load. That still leaves me with more than enough for the rest of my system in any case. It's not the issue ...
     
    ty_ger07

    It's pretty normal for objects to jump into view at medium distances and for objects to change clarity, color, or lighting at close distances. It is a performance optimization used in most games called render distance and level of detail which makes objects morph at various distances.

    What I am saying is that this might not necessarily be a problem at all.
    Which games are you playing?

     
    I'm aware of what pop in is - this isn't the same. I wish I could link to the video I uploaded that demonstrates it but somebody else will have to. Look up 'aislephive' on youtube and there will be a video titled "Deus Ex Graphics Glitch." If somebody could link that here it would be much appreciated.
     
    Set the video to 1080p and pay close attention in the beginning to the bangs of the woman as I walk back and forth. When I approach her, her hair pops in, and when I back away, it disappears. That shouldn't happen ever, and yet I can replicate it every time. The rest of the video is more subtle. Even 1080p can only show so much. It's much, much more obvious in person. Look for the clothing on the NPCs and how they awkwardly change textures and lighting as I approach. It's definitely not intended to be that way. Most other games give me this problem since getting the 690, including games like Far Cry 3, Max Payne 3, Mafia 2, and Hitman Absolution. Probably others as well. Believe me when I tell you that with my 7970 I did not have these issues, and would have noticed immediately if they were present.
    #6
    ty_ger07
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    Re:Textures and character models change when I get close, any other solution besides RMA? Sunday, July 21, 2013 5:46 PM (permalink)
    Have you had a look over the vidia control panel? Settings there have a global effect on all games, so that would easily explain why you experience this issue in multiple games. Take a look at texture, level of detail, and negative level of detail. I am pretty sure you can fix this issue simply by playing around in the nvidia control panel graphics settings.

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    ty_ger07
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    Re:Textures and character models change when I get close, any other solution besides RMA? Sunday, July 21, 2013 5:49 PM (permalink)

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    Baltothewolf
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    Re:Textures and character models change when I get close, any other solution besides RMA? Sunday, July 21, 2013 5:59 PM (permalink)
    OP please ignore Mojman, he is definitely wrong. Your system won't pull more then that 850 can put out even if every aspect of that rig was oc'd.
     
    More OT: You said you had a 7970 in there prior correct? Are you sure you cleaned out ALL the AMD drivers for it before installing the NVIDIA drivers?

    My Laptop (GE63VR-7RF):
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    maniacvvv
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    Re:Textures and character models change when I get close, any other solution besides RMA? Sunday, July 21, 2013 6:20 PM (permalink)
    What your seeing is the switch between models/textures
    This is how game engines handle objects as you move closer to them....
     
    If you have been making changes in the NVCP...
    I suggest opening the NVCP/Manage 3D settings "Global" tab and hitting the "RESTORE" button then "APPLY"
    *Do the same in the "Program Settings" tab for each game -if- you have also made changes there.
     
    Forcing AA modes or non default quality settings in the NVCP can make "pop up" issues appear worse or even create them
     
    Most games are designed to work "best" when the NVCP is left at -defaults- and settings changes are ONLY made in a games -in-game- settings panel 
     
     
    post edited by maniacvvv - Sunday, July 21, 2013 6:27 PM




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    IBYCFOTA
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    Re:Textures and character models change when I get close, any other solution besides RMA? Monday, July 22, 2013 2:24 AM (permalink)
    Baltothewolf

    OP please ignore Mojman, he is definitely wrong. Your system won't pull more then that 850 can put out even if every aspect of that rig was oc'd.

    More OT: You said you had a 7970 in there prior correct? Are you sure you cleaned out ALL the AMD drivers for it before installing the NVIDIA drivers?

     
    Yep, I used driver sweeper the first time around and the most recent driver install I used driver fusion. I also manually deleted the registry entries from AMD.
     
    maniacvvv

    What your seeing is the switch between models/textures
    This is how game engines handle objects as you move closer to them....

    If you have been making changes in the NVCP...
    I suggest opening the NVCP/Manage 3D settings "Global" tab and hitting the "RESTORE" button then "APPLY"
    *Do the same in the "Program Settings" tab for each game -if- you have also made changes there.

    Forcing AA modes or non default quality settings in the NVCP can make "pop up" issues appear worse or even create them

    Most games are designed to work "best" when the NVCP is left at -defaults- and settings changes are ONLY made in a games -in-game- settings panel 


    Did you watch the video? In no way could an NPC's hair popping in from 5 feet away be considered normal. No, this is not a game engine flaw even if some aspects of this issue are subtle enough that they could almost be considered so by some. There are more egregious examples, like in Far Cry 3 having the dirt roads change textures 5 feet in front of me. I played that entire game through with my 7970 and that never happened ONCE. I played half of Max Payne 3 with my 7970 and the other half with the 690 - the bizzare pop in effects only happened with the 690. I could go on but you get the point. My 7970 had it's issues, but this was not one of them.
     
    I appreciate the responses but believe me when I say that I know the difference between normal pop in and buggy pop in. I've definitely got a case of the latter, and I don't have a clue on how to fix it.
    #11
    maniacvvv
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    Re:Textures and character models change when I get close, any other solution besides RMA? Monday, July 22, 2013 4:30 AM (permalink)
     
    Because you have a dual GPU card...
    NVCP settings can have a very pronounced effect on texture handling and in AA in the frame buffer..
    Thats why I suggested running the NVCP at defaults
    System config issues can also have a strong effect on such a card.
     
    As for your other comments, they appear to show a lack of historical experience with game engines and object/texture handling, and how different cards, differing Vram and drivers/settings can produce such effects.
     
    You are now using a 2gig Vram dual GPU vs a single GPU with 3gigs.... with completely different drivers.
    Also, the CPU overhead cost for a GTX 690 is much higher than 7970 and your Quad is non-HT             
     
    Between the lower Vram, your CPU overhead with the stronger card and known dual GPU issues...
       
    I would suggest running the NVCP at defaults
    Make sure that PhysX is set to AUTO
    Only test with your GTX 680 running at STOCK default clocks
    Check that your system RAM settings are at factory timings and voltage
    Check your current MB BIOS setting for PCIE (either 3.0 or 2.0) and test with the other one.
    Check your videocard Vram loading status at boot -and- again while running each game           
    And check your CPU core loading at boot -and- again when games with issues are running
    And check the temps and delta of your GPU cores while under load
    *You might also want to perform a USB loading test for polling issues-->with everything closed on the desktop hit Ctrl/Alt/Del and bring up the TaskManager/Processes Tab, then move your mouse pointer continuously in a 5in circle while looking at your CPU use percentage. Any Jumps above 4 or 5% from the base could cause serious issues. 
     
    The Unigine Valley benchmark has a few sections that are great for observing LOD/object texture handling, and for determining what changes produce the best effects
    *be aware that each game will have its own issues to be addressed based on the in-game settings used, known driver issues and game engine limitations/bugs. 
     
     
     
     
     
    post edited by maniacvvv - Monday, July 22, 2013 5:51 AM




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    ty_ger07
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    Re:Textures and character models change when I get close, any other solution besides RMA? Monday, July 22, 2013 5:16 AM (permalink)
    IBYCFOTA
    I appreciate the responses but believe me when I say that I know the difference between normal pop in and buggy pop in. I've definitely got a case of the latter, and I don't have a clue on how to fix it.

     
    We are trying to give you clues, but you aren't listening.
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    IBYCFOTA
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    Re:Textures and character models change when I get close, any other solution besides RMA? Monday, July 22, 2013 12:22 AM (permalink)
    maniacvvv

     
    Because you have a dual GPU card...
    NVCP settings can have a very pronounced effect on texture handling and in AA in the frame buffer..
    Thats why I suggested running the NVCP at defaults
    System config issues can also have a strong effect on such a card.

     
    I never changed the default settings in the NVCP. I set it to default just to make sure and none of my settings changed, nor did anything in-game.
     
    As for your other comments, they appear to show a lack of historical experience with game engines and object/texture handling, and how different cards, differing Vram and drivers/settings can produce such effects.

    You are now using a 2gig Vram dual GPU vs a single GPU with 3gigs.... with completely different drivers.
    Also, the CPU overhead cost for a GTX 690 is much higher than 7970 and your Quad is non-HT             

    Between the lower Vram, your CPU overhead with the stronger card and known dual GPU issues...

     
    I'm not sure what you're trying to say here exactly. They are very different cards obviously, but there's no good reason why these issues should crop up when switching cards. I've never heard one complaint regarding textures with the GTX 690 and I did a ton of research before I purchased the card.

    I would suggest running the NVCP at defaults
    Make sure that PhysX is set to AUTO
    Only test with your GTX 680 running at STOCK default clocks
    Check that your system RAM settings are at factory timings and voltage
    Check your current MB BIOS setting for PCIE (either 3.0 or 2.0) and test with the other one.
    Check your videocard Vram loading status at boot -and- again while running each game           
    And check your CPU core loading at boot -and- again when games with issues are running
    And check the temps and delta of your GPU cores while under load
    *You might also want to perform a USB loading test for polling issues-->with everything closed on the desktop hit Ctrl/Alt/Del and bring up the TaskManager/Processes Tab, then move your mouse pointer continuously in a 5in circle while looking at your CPU use percentage. Any Jumps above 4 or 5% from the base could cause serious issues. 

    The Unigine Valley benchmark has a few sections that are great for observing LOD/object texture handling, and for determining what changes produce the best effects
    *be aware that each game will have its own issues to be addressed based on the in-game settings used, known driver issues and game engine limitations/bugs. 

     
    Tried all of these - no dice. Sigh.
     
    ty_ger07
    We are trying to give you clues, but you aren't listening.

     
    If you're talking about the Nvidia Control panel tweaks, again I never touched them from the start, and if I did it would have been one of the first things I checked.
     
    Unfortunately I don't know anybody who has a rig that I could test the card in. I might end up buying the 780 soon and see if that fixes the issue, and at that point I can RMA the card and sell the one I recieve from EVGA. I think I'd rather stick with a single GPU card from now on.
    #14
    ty_ger07
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    Re:Textures and character models change when I get close, any other solution besides RMA? Monday, July 22, 2013 1:26 PM (permalink)
    IBYCFOTA
    ty_ger07
    We are trying to give you clues, but you aren't listening.


    If you're talking about the Nvidia Control panel tweaks, again I never touched them from the start, and if I did it would have been one of the first things I checked.

     
    Then, start testing by changing things. ;)
     
    NVIDIA Control Panel -> 3D Settings -> Manage 3D Settings -> Global Settings -> Try different texture filtering settings (32 total possible combinations of settings) -> Apply
     
    Otherwise, if you don't want to do trial-and-error testing in NVIDIA Control Panel, try the simple method: 3D Settings -> Adjust images settings with a preview -> Use my preference emphasizing: -> Quality -> Apply
     
    In your games, look around for a setting called "draw distance" and "texture quality" and try decreasing draw distance and increasing texture quality.
     

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    Amirul 2011
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    Re:Textures and character models change when I get close, any other solution besides RMA? Tuesday, July 23, 2013 0:57 PM (permalink)
    Looking at the video it looks like the game engine, i seen this a lot of games Shogun 2 is a prime example when watching a unit coming into screen they have no faces and very little detail and then magically pops in when up close. Pretty sure its the game engine but i could be wrong.

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    ty_ger07
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    Re:Textures and character models change when I get close, any other solution besides RMA? Monday, July 29, 2013 7:31 PM (permalink)
    He must have figured out that there was nothing wromg with the video cards.

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