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GTX 680 SC Crash after a week of use?

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ManiacWombat
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Saturday, September 29, 2012 7:12 PM (permalink)
So. I have just build my first rig ever, and I love it. I played Battlefield, Borderlands 2, and HoN like crazy for a week without any issues whatsoever. Then, all of a sudden, I go to take a shower last night so I put my computer to sleep (mind you I hadn't ever done this before) when I come back, my resolution is at 800x600, and I am left speechless. The card shows up on device manager with an exclamation point next to it, and the NVIDIA control panel wont recognize that I even have a card plugged in. 
 
I HAVE TRIED EVERYTHING
-Reinstall windows
-Complete reinstall on new hard drive
-update drivers etc
-check BIOS settings
 
Something inside me refuses to believe this is a hardware issue due to the fact that it worked for over a week without any problems, then I put my computer to sleep and it dies!? Crazy.
 
I am considering RMA and Newegg return policy but I want to avoid it if possible. Here are my specs:
GIGABYTE z77x-ud5h
i7 3770k
Corsair 16gb vengeance
 
Please guys I need some help. Thank you.
 
 
#1

14 Replies Related Threads

    Baltothewolf
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    Re:GTX 680 SC Crash after a week of use? Saturday, September 29, 2012 7:15 PM (permalink)
    A DOA card will show it's true colors within the first 2 weeks. I'm pretty sure that the card is dead considering you have tried pretty much all the fixes. Have you tried disabling sleep mode all together? That could also be causing an issue considering it didn't happen until the computer went into sleep mode.
     
    Nice rig btw.

    My Laptop (GE63VR-7RF):
    -7700HQ.
    -16GB RAM.
    -GTX 1070.
    -128GB SSD.
    -1X 1TB 7200 spinny drive.

    #2
    ManiacWombat
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    Re:GTX 680 SC Crash after a week of use? Saturday, September 29, 2012 7:17 PM (permalink)
    I did disable sleep completely. I figure it's just a bad card. 
    #3
    Baltothewolf
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    Re:GTX 680 SC Crash after a week of use? Saturday, September 29, 2012 7:27 PM (permalink)
    Yea that looks like a classic case of bad card. Thing I hate about Newegg returning is you gotta pay shipping. Personally I don't understand why you have to pay to return an item they sold to you defective but, it is what it is.
     
    You know, before you do anything, let Maniacc respond on this post. He may have more insight as he is much more well versed in this sort of thing.

    My Laptop (GE63VR-7RF):
    -7700HQ.
    -16GB RAM.
    -GTX 1070.
    -128GB SSD.
    -1X 1TB 7200 spinny drive.

    #4
    RLCarr
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    Re:GTX 680 SC Crash after a week of use? Sunday, September 30, 2012 7:30 PM (permalink)
    Wow!  Another one?   Seems like the Signature 2's are failing as a Rule; not the exception!
     
    Jut RMA'd mine this weekend after 6 weeks of going back and forth with tech support.
    Bought mine in July, and it was dying a little at a time: randon red artifacts all over, screen freezes in BF3,  then eventually the red artifacts would show up on the desktop, then the freeze.  And the final chapter was the very same issues you are having.
     
    And judging from the many reviews at Newegg, you may to go through several cards/RMA's before finding one that works! 
     
     
     
     
    #5
    droman1976
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    Re:GTX 680 SC Crash after a week of use? Monday, October 01, 2012 8:10 AM (permalink)
    I have the same problem on my GTX680SC ... 
     
    I'm Not going to buy anything from this brand. I find it amazing the amount of bugs that are giving these cards, given that they are not cheap.

    Daniel Román Cantero
     
    MB: Asus P9X79 Rev 1.xx Version 2104
    MICRO: I7 3930K 3.2Ghz
    MEM: 64Gb 1666 Mhz
    GRAPHICS: EVGA GTX680SC
     
     
    #6
    maniacvvv
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    Re:GTX 680 SC Crash after a week of use? Monday, October 01, 2012 8:27 AM (permalink)
    droman1976

    I have the same problem on my GTX680SC ... 

    I'm Not going to buy anything from this brand. I find it amazing the amount of bugs that are giving these cards, given that they are not cheap.

     
    Welcome to the EVGA forums
     
    Actually the failure rate on the 600 cards is very low.
    The real problem is users not understanding how complex the new tech in these cards is, and failing to understand all the different problems and issues that can occur. High end modern computers and videocards are not plug and play.
    They require a basic understanding of hardware and software -and- the proper reading up on what the known issues with these cards are.
     
    In the OP's case, he failed to "read up" about the Known problem with Windows 7 "SleepMode".
    He then compounded his error in not testing to see if it worked on his motherboard/BIOS config. He used sleepmode for the first time and walked away from his computer..... a huge mistake. Had he stayed and seen the problem when it started to happen, he might have saved his card. It appears now that the card is damaged and may need a RMA
     
    My only suggestion to the OP would be a correct uninstall of his current drivers, and a CUSTOM/CLEAN install of 306.23
    http://forums.evga.com/fb.ashx?m=1174372
    If the same issues occur, I would RMA the card.
    *NOTE: You MUST disable sleepmode on the computer, or the same thing will happen again. 
     
    There is a list of things that can cause issues and problems ranging from poor power, to conflicting software to temps issues ETC... that users must be informed about so they can avoid problems. 
    *It is always this way with new generations of tech, even more so when CPU/MB/BIOS's and Videocards are all changing very quickly. Reading up will help you avoid KNOWN problems and save you from headaches
     
    For the 600 series the list is not very long...
    --<Watch out for -any- software the monitors the videocard temps/fan speeds and/or has a overclocking function.
    It is best to disable or uninstall -any- such software, and only use the latest versions of Precision or Afterburner.
    The most important thing is to use only ONE such software at a time, never 2 or more.
    *Such software includes MB disk monitoring/overclocking software, Speedfan, AIDA, Speccy and anything else that uses the same sensors on the cards (displays Temp or Fan speeds/rpm) or is able to adjust voltage.
    --<Incorrect driver installs are a big issue with the 600 series, as are incorrect changes in the NVCP
    --<Failure to understand the 70c downclocking function (temp/fan speed issues)
    --<Use of Windows sleep mode
    --<Problems related to system RAM 
    --<Known issues with Flash and many browsers, most often a config/update issue.
    --<Failure to understand the clock and voltage features and how adjustments are made.
    --<Power issues
    ETC....  
     
     
    post edited by maniacvvv - Monday, October 01, 2012 3:21 PM




    #7
    droman1976
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    Re:GTX 680 SC Crash after a week of use? Monday, October 01, 2012 5:18 PM (permalink)
    Hello.
    I appreciate your comment and you've tried to solve my problem. The card I sent last week to SAT.
    I am a computer technician and I can say I did all kinds of tests before reaching my final conclusion.
    I tried reinstalling the card software included on the DVD, format the computer and reinstalled everything from scratch, with and without the asus software.
    I did several tests with the default settings (the first day) and save the image with Acronis TrueImage on a different hard drive.
    A week later, were continuous system crashes, the computer is hung with just a render with GPGPU (Blender), sometimes with only start, eg Battlefield 3 getting hung with green lines on the screen.
    In this game the problem was huge textures, many of them appearing absolutely black yu
    After restoring the image of the first day of installation, hang repeated reboot nothing indeed in itself windows logo screen appear green and red pixels ... many, too many.
    Working with images and 3D and am used to handle graphics cards of all brands, know when a card does not work beyond a driver issue.
    I appreciate your concern, but with this card have been unlucky. The problem is that I am not alone.
    Thank you.
     
     
    ---- ORIGINAL MESSAGE IN SPANISH ----
     
    Hola.
    Agradezco tu comentario y que hayas intentado que solucione mi problema. La tarjeta la envié al SAT hace una semana.
    Soy técnico informático y puedo asegurar que realicé todo tipo de pruebas antes de llegar a mi conclusión final.
    Probé reinstalando el software de la tarjeta incluido en el dvd, formatee el ordenador y reinstalé todo desde cero, con y sin el software de asus.
    Hice varias pruebas con la configuración por defecto (el primer dia) y guardé la imagen con Acronis TrueImage en un disco duro diferente.
    Una semana más tarde, los cuelgues del sistema eran continuos, se colgaba el ordenador con solo hacer un render con GPGPU (Blender), en ocasiones con solo iniciar, por ejemplo el Battlefield 3 se quedaba colgado con lineas verdes en pantalla.
    En este juego el problema con las texturas era enorme, apareciendo muchas de ellas, absolutamente negras y opacas. Esto con muchas versiones de drivers.
    Después de restaurar la imagen del primer dia de instalación, los cuelgues se repitieron nada más reiniciar el ordenador, de hecho en la propia pantalla del logotipo de windows, aparecen pixeles verdes y rojos... muchos, demasiados.
    Trabajo con imagenes y 3D y estoy acostumbrado a manejar tarjetas gráficas de todas las marcas, sé cuando una tarjeta no funciona más allá de un problema de drivers.
    Agradezco su preocupación, pero con esta tarjeta he tenido mala suerte. El problema es que no soy el único.
    Gracias.

    Daniel Román Cantero
     
    MB: Asus P9X79 Rev 1.xx Version 2104
    MICRO: I7 3930K 3.2Ghz
    MEM: 64Gb 1666 Mhz
    GRAPHICS: EVGA GTX680SC
     
     
    #8
    maniacvvv
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    Re:GTX 680 SC Crash after a week of use? Monday, October 01, 2012 5:34 PM (permalink)
    droman1976

    Hello.
    I appreciate your comment and you've tried to solve my problem. The card I sent last week to SAT.
    I am a computer technician and I can say I did all kinds of tests before reaching my final conclusion.
    I tried reinstalling the card software included on the DVD, format the computer and reinstalled everything from scratch, with and without the asus software.
    I did several tests with the default settings (the first day) and save the image with Acronis TrueImage on a different hard drive.
    A week later, were continuous system crashes, the computer is hung with just a render with GPGPU (Blender), sometimes with only start, eg Battlefield 3 getting hung with green lines on the screen.
    In this game the problem was huge textures, many of them appearing absolutely black yu
    After restoring the image of the first day of installation, hang repeated reboot nothing indeed in itself windows logo screen appear green and red pixels ... many, too many.
    Working with images and 3D and am used to handle graphics cards of all brands, know when a card does not work beyond a driver issue.
    I appreciate your concern, but with this card have been unlucky. The problem is that I am not alone.
    Thank you.


    ---- ORIGINAL MESSAGE IN SPANISH ----

    Hola.
    Agradezco tu comentario y que hayas intentado que solucione mi problema. La tarjeta la envié al SAT hace una semana.
    Soy técnico informático y puedo asegurar que realicé todo tipo de pruebas antes de llegar a mi conclusión final.
    Probé reinstalando el software de la tarjeta incluido en el dvd, formatee el ordenador y reinstalé todo desde cero, con y sin el software de asus.
    Hice varias pruebas con la configuración por defecto (el primer dia) y guardé la imagen con Acronis TrueImage en un disco duro diferente.
    Una semana más tarde, los cuelgues del sistema eran continuos, se colgaba el ordenador con solo hacer un render con GPGPU (Blender), en ocasiones con solo iniciar, por ejemplo el Battlefield 3 se quedaba colgado con lineas verdes en pantalla.
    En este juego el problema con las texturas era enorme, apareciendo muchas de ellas, absolutamente negras y opacas. Esto con muchas versiones de drivers.
    Después de restaurar la imagen del primer dia de instalación, los cuelgues se repitieron nada más reiniciar el ordenador, de hecho en la propia pantalla del logotipo de windows, aparecen pixeles verdes y rojos... muchos, demasiados.
    Trabajo con imagenes y 3D y estoy acostumbrado a manejar tarjetas gráficas de todas las marcas, sé cuando una tarjeta no funciona más allá de un problema de drivers.
    Agradezco su preocupación, pero con esta tarjeta he tenido mala suerte. El problema es que no soy el único.
    Gracias.

     
    Defective cards do occur, as with any hardware...
    The only fault I see in your posting, is the use of a disk "image". This should -never- be done when trouble shooting, as a OS/Windows Update/driver install error could be missed, thus leaving all subsequent testing meaningless.
    A disk image should -only- be used for a 100% tested and working config. 




    #9
    droman1976
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    Re:GTX 680 SC Crash after a week of use? Monday, October 01, 2012 5:58 PM (permalink)
    The disk image was made with the setup running at 100% and no crashes or problems with the textures of the Battlefield.
    If it worked the first day, to boot from the new disk, everything should work exactly the same, provided that Nvidia drivers have not updated the firmware EVGA card, which I doubt.
    Currently I have mounted an ATI 7970 and I have no problems whatsoever. If it were not for my main application using CUDA working ... I think it would not remove this card ... I'm considering buying a Tesla card for my work and stay with ATI for games.
    Greetings.
     
     
     
    ---- ORIGINAL MESSAGE IN SPANISH -----
     
    La imagen de disco se hizo con la configuración funcionando al 100% y sin ningún problema de cuelgues ni con las texturas del Battlefield.
    Si el primer dia funcionó, al arrancar desde ese nuevo disco, debería funcionar todo exactamente igual, siempre que los drivers de Nvidia no hayan actualizado el firmware de la tarjeta de EVGA, cosa que dudo.
    Actualmente tengo montada una ATI 7970 y no tengo problemas de ningún tipo. Si no fuese por que mi aplicación principal de trabajo utiliza CUDA... creo que no quitaría esta tarjeta... estoy pensando en comprar una tarjeta Tesla para mi trabajo y quedarme con la ATI para los juegos.
    Saludos.

    Daniel Román Cantero
     
    MB: Asus P9X79 Rev 1.xx Version 2104
    MICRO: I7 3930K 3.2Ghz
    MEM: 64Gb 1666 Mhz
    GRAPHICS: EVGA GTX680SC
     
     
    #10
    RLCarr
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    Re:GTX 680 SC Crash after a week of use? Monday, October 01, 2012 10:18 PM (permalink)
    maniacvvv

    droman1976

    I have the same problem on my GTX680SC ... 

    I'm Not going to buy anything from this brand. I find it amazing the amount of bugs that are giving these cards, given that they are not cheap.


    Welcome to the EVGA forums

    Actually the failure rate on the 600 cards is very low.
    The real problem is users not understanding how complex the new tech in these cards is, and failing to understand all the different problems and issues that can occur. High end modern computers and videocards are not plug and play.
    They require a basic understanding of hardware and software -and- the proper reading up on what the known issues with these cards are.

    In the OP's case, he failed to "read up" about the Known problem with Windows 7 "SleepMode".
    He then compounded his error in not testing to see if it worked on his motherboard/BIOS config. He used sleepmode for the first time and walked away from his computer..... a huge mistake. Had he stayed and seen the problem when it started to happen, he might have saved his card. It appears now that the card is damaged and may need a RMA

    My only suggestion to the OP would be a correct uninstall of his current drivers, and a CUSTOM/CLEAN install of 306.23

    If the same issues occur, I would RMA the card.
    *NOTE: You MUST disable sleepmode on the computer, or the same thing will happen again. 

    There is a list of things that can cause issues and problems ranging from poor power, to conflicting software to temps issues ETC... that users must be informed about so they can avoid problems. 
    *It is always this way with new generations of tech, even more so when CPU/MB/BIOS's and Videocards are all changing very quickly. Reading up will help you avoid KNOWN problems and save you from headaches

    For the 600 series the list is not very long...
    --<Watch out for -any- software the monitors the videocard temps/fan speeds and/or has a overclocking function.
    It is best to disable or uninstall -any- such software, and only use the latest versions of Precision or Afterburner.
    The most important thing is to use only ONE such software at a time, never 2 or more.
    *Such software includes MB disk monitoring/overclocking software, Speedfan, AIDA, Speccy and anything else that uses the same sensors on the cards (displays Temp or Fan speeds/rpm) or is able to adjust voltage.
    --<Incorrect driver installs are a big issue with the 600 series, as are incorrect changes in the NVCP
    --<Failure to understand the 70c downclocking function (temp/fan speed issues)
    --<Use of Windows sleep mode
    --<Problems related to system RAM 
    --<Known issues with Flash and many browsers, most often a config/update issue.
    --<Failure to understand the clock and voltage features and how adjustments are made.
    --<Power issues
    ETC....  



     
    ....Are you Serious?  The customer spending $500+ for a supposed, high-quality card is expected to "Read up on Known issues"?
    ;;;So you buy the card, and then spend the next 3-4 days combing the forums to see what kind of Bugs it has and how to correct them?
     
    Maybe, just maybe... EVGA (with full knowledge of all of these quirks/bugs), could fix them before selling the product, or...at the very least, include an ANTI_BUG guide with the product!
     
    It just cost me $22 to send back a $500 GTX680 SC that has been nothing less than a Nightmare !!!
    You think I'm happy with EVGA, and these ridiculous posts?
     
    #11
    maniacvvv
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    Re:GTX 680 SC Crash after a week of use? Monday, October 01, 2012 11:47 PM (permalink)
    RLCarr

    maniacvvv

    droman1976

    I have the same problem on my GTX680SC ... 

    I'm Not going to buy anything from this brand. I find it amazing the amount of bugs that are giving these cards, given that they are not cheap.


    Welcome to the EVGA forums

    Actually the failure rate on the 600 cards is very low.
    The real problem is users not understanding how complex the new tech in these cards is, and failing to understand all the different problems and issues that can occur. High end modern computers and videocards are not plug and play.
    They require a basic understanding of hardware and software -and- the proper reading up on what the known issues with these cards are.

    In the OP's case, he failed to "read up" about the Known problem with Windows 7 "SleepMode".
    He then compounded his error in not testing to see if it worked on his motherboard/BIOS config. He used sleepmode for the first time and walked away from his computer..... a huge mistake. Had he stayed and seen the problem when it started to happen, he might have saved his card. It appears now that the card is damaged and may need a RMA

    My only suggestion to the OP would be a correct uninstall of his current drivers, and a CUSTOM/CLEAN install of 306.23

    If the same issues occur, I would RMA the card.
    *NOTE: You MUST disable sleepmode on the computer, or the same thing will happen again. 

    There is a list of things that can cause issues and problems ranging from poor power, to conflicting software to temps issues ETC... that users must be informed about so they can avoid problems. 
    *It is always this way with new generations of tech, even more so when CPU/MB/BIOS's and Videocards are all changing very quickly. Reading up will help you avoid KNOWN problems and save you from headaches

    For the 600 series the list is not very long...
    --<Watch out for -any- software the monitors the videocard temps/fan speeds and/or has a overclocking function.
    It is best to disable or uninstall -any- such software, and only use the latest versions of Precision or Afterburner.
    The most important thing is to use only ONE such software at a time, never 2 or more.
    *Such software includes MB disk monitoring/overclocking software, Speedfan, AIDA, Speccy and anything else that uses the same sensors on the cards (displays Temp or Fan speeds/rpm) or is able to adjust voltage.
    --<Incorrect driver installs are a big issue with the 600 series, as are incorrect changes in the NVCP
    --<Failure to understand the 70c downclocking function (temp/fan speed issues)
    --<Use of Windows sleep mode
    --<Problems related to system RAM 
    --<Known issues with Flash and many browsers, most often a config/update issue.
    --<Failure to understand the clock and voltage features and how adjustments are made.
    --<Power issues
    ETC....  




    ....Are you Serious?  The customer spending $500+ for a supposed, high-quality card is expected to "Read up on Known issues"?
    ;;;So you buy the card, and then spend the next 3-4 days combing the forums to see what kind of Bugs it has and how to correct them?

    Maybe, just maybe... EVGA (with full knowledge of all of these quirks/bugs), could fix them before selling the product, or...at the very least, include an ANTI_BUG guide with the product!

    It just cost me $22 to send back a $500 GTX680 SC that has been nothing less than a Nightmare !!!
    You think I'm happy with EVGA, and these ridiculous posts?


     
     
    Computer hardware has always been like this, failure to read up and your going to have issues
    Its kinda like buying a fancy CPU cooler, only to find it wont fit in your case.. just who's fault is that?
    Known issues are known issues. You have only yourself to blame for not being aware that a stop sign means stop
     
    The cards themselves are fine, these issues concern factors outside of EVGA's and Nvidia's control
     
    Sorry to seem so harsh, but just because you want things to be easy does not make it so....
     
    Since you appear to have RMA'd your card, feel free to PM me when the replacement arrives (before you install it) and I would be happy to help you install and configure it correctly
     
    post edited by maniacvvv - Tuesday, October 02, 2012 1:01 AM




    #12
    Cloudz00x
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    Re:GTX 680 SC Crash after a week of use? Tuesday, October 02, 2012 8:44 AM (permalink)
    Baltothewolf

    Yea that looks like a classic case of bad card. Thing I hate about Newegg returning is you gotta pay shipping. Personally I don't understand why you have to pay to return an item they sold to you defective but, it is what it is.

    You know, before you do anything, let Maniacc respond on this post. He may have more insight as he is much more well versed in this sort of thing.

    Here's what you gotta do with Newegg. If you dont say anything for a Return/RMA, they make you pay shipping. Of course it works out cause a person doesn't question it. I've returned probably 20+ products in my time from ordering off of NewEgg. I have been told 90% of the time for those 20+ products I had to pay for return shipping. I have never paid for return shipping ever. You have to call them or use there Live chat, and clearly state "My purchase was with the intention of a New, unused, Working Product", I request a Shipping label since you did not fulfill your end of the transaction. Especially if your still in Newegg's 30,60,90 day return/replacement/refund limit. If your obviously passed that then its on the Manufacturer, which would be Evga. Again, I have never paid for return shipping.... Ever.
    post edited by Cloudz00x - Tuesday, October 02, 2012 8:47 AM

     
    #13
    twztid13
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    Re:GTX 680 SC Crash after a week of use? Wednesday, October 03, 2012 0:15 PM (permalink)
    RLCarr

    Wow!  Another one?   Seems like the Signature 2's are failing as a Rule; not the exception!

    Jut RMA'd mine this weekend after 6 weeks of going back and forth with tech support.
    Bought mine in July, and it was dying a little at a time: randon red artifacts all over, screen freezes in BF3,  then eventually the red artifacts would show up on the desktop, then the freeze.  And the final chapter was the very same issues you are having.

    And judging from the many reviews at Newegg, you may to go through several cards/RMA's before finding one that works! 





    I think you added a little extra for your own haterade there, lol (SC means Superclocked, not SC Sig 2, obviously). My Sig 2 is doing great. Sure there may have been a bad batch, but they are great working cards by an overwhelming majority. 


     
    #14
    04C8710128484A1
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    Re:GTX 680 SC Crash after a week of use? Wednesday, October 03, 2012 0:55 PM (permalink)
    It's safe to assume that the video card is deffective the fact that it's not being recognized. This could well be a problem with the PCIe slot being deffective that's is why the card's not being seen &/or recognized. It's best to test the other way around. One way is to put the video card on a different slot or you can use another working video card & see if it's being recognized by the mobo. It's a waste of time going into the RMA process when later on you'll find out that it's not really the video card having the problem.
    post edited by Cheaptrick - Wednesday, October 03, 2012 5:26 AM
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