bmxjumperc
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Wednesday, February 01, 2012 10:31 PM
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The blue screen of death points to a Renesas driver "nusb3xhc.sys" according to carrona.org BSOD index which makes sense because the errors only occure when USB devices are plugged into the USB 3.0 ports. It can be my keyboard, webcam, or external hard drive wether it is a USB 2.0 device or 3.0 device.
The blue screen of death stop code is "0xe0010002" I've been struggling to solve this problem so I can use the ports and have a stable computer for a long time. There is only one driver available from the download center can I please have any information about a driver update or anything like that?
  EVGA Z68 SLI
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ZelmoQuad
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Re:My computer crashes and freezes when I plug in USB periphrials to the USB 3.0 ports.
Wednesday, February 01, 2012 10:47 PM
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Did you d/l the latest driver? Reinstall them (latest ones ones)
Are you talking Rear Ports or Front Panel ports from the MB header?
And, which board? 67, 68
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bmxjumperc
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Re:My computer crashes and freezes when I plug in USB periphrials to the USB 3.0 ports.
Thursday, February 02, 2012 0:04 PM
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I've reinstalled them it seems to work a day after I install them again then eventually crashes again. There is only one version on the EVGA download list; rear ports Z68.
EVGA Z68 SLI
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buggyruth
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Re:My computer crashes and freezes when I plug in USB periphrials to the USB 3.0 ports.
Thursday, February 02, 2012 0:15 PM
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We are all having USB-3 problems with the P67 & Z68 boards & not just EVGA. I just sent an RMA on my Z68FTW. Now I installed my P67FTW board that I received form EVGA as return from a previous RMA ( The RMA was my fault not EVGA's ) This board has the same USB-3 issues as the Z68FTW I just sent Back. I guess I'll have to send this one back also. (Getting expensive to send them Back!)
+1 If you like my Mods-Rig http://www.heatware.com/eval.php?id=78759 COOLER MASTER HAF X RC-942-KKN1 / EVGA Z77-FTW / Intel I7-3770K / 2 X Corsair Force Series GT 240GB. SSD Raid-0 / Western Digital Caviar Black WD2002FAEX / G.SKILL Trident X Series F3-2400C10D-16GTX / 2 X EVGA GeForce GTX 670-FTW+4GB. (04G-P4-3673-KR) with EK GeForce 680 GTX VGA Liquid Cooling Blocks - Acetal CSQ (EK-FC680 GTX - Acetal CSQ) / Swiftech Maelstrom 51/4" dual bay reservoir with dual MCP35X pumps / RayStorm CPU WaterBlock (Intel) Copper / XSPC RX360 Rad & XSPC EX140
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KenMcC
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Re:My computer crashes and freezes when I plug in USB periphrials to the USB 3.0 ports.
Thursday, February 02, 2012 1:09 AM
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I thought that MatthewH addressed this issue in a post reply last week. I do not remember which 1 though.
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buggyruth
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Re:My computer crashes and freezes when I plug in USB periphrials to the USB 3.0 ports.
Thursday, February 02, 2012 1:14 AM
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MatthewH said they were able to reproduce the problem, thought it might be a USB-3 controller firmware issue. I have not heard any more since. I'm assuming my RMA will have the same problems. 
+1 If you like my Mods-Rig http://www.heatware.com/eval.php?id=78759 COOLER MASTER HAF X RC-942-KKN1 / EVGA Z77-FTW / Intel I7-3770K / 2 X Corsair Force Series GT 240GB. SSD Raid-0 / Western Digital Caviar Black WD2002FAEX / G.SKILL Trident X Series F3-2400C10D-16GTX / 2 X EVGA GeForce GTX 670-FTW+4GB. (04G-P4-3673-KR) with EK GeForce 680 GTX VGA Liquid Cooling Blocks - Acetal CSQ (EK-FC680 GTX - Acetal CSQ) / Swiftech Maelstrom 51/4" dual bay reservoir with dual MCP35X pumps / RayStorm CPU WaterBlock (Intel) Copper / XSPC RX360 Rad & XSPC EX140
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joaks87
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Re:My computer crashes and freezes when I plug in USB periphrials to the USB 3.0 ports.
Thursday, February 02, 2012 1:52 AM
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bmxjumperc
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Re:My computer crashes and freezes when I plug in USB periphrials to the USB 3.0 ports.
Thursday, February 02, 2012 7:39 PM
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☄ Helpful
http://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=19880 I tried these USB 3.0 drivers; they install and behave exactly the same way the drivers on EVGA's website do. That's not true it hasn't BSOD(ed) yet; it has only froze a few times. The new drivers are 2.1.28.0 and EVGA's are 2.1.19.0; maybe an improvement?
post edited by bmxjumperc - Thursday, February 02, 2012 9:14 PM
EVGA Z68 SLI
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bmxjumperc
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Re:My computer crashes and freezes when I plug in USB periphrials to the USB 3.0 ports.
Friday, February 03, 2012 2:35 AM
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My computer is still malfunctioning because of USB 3.0; I am just going to continue to use it submiting problem reports to Microsoft etc.
EVGA Z68 SLI
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bmxjumperc
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linuxpng
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Re:My computer crashes and freezes when I plug in USB periphrials to the USB 3.0 ports.
Friday, February 03, 2012 1:17 PM
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The driver update from intel stops the BSoD (but not the drops). I'm hoping if the firmware update is required we get an official one from EVGA. Rather than relying on unofficial updates.
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bmxjumperc
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Re:My computer crashes and freezes when I plug in USB periphrials to the USB 3.0 ports.
Friday, February 03, 2012 1:55 PM
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Yah that's exactly what it did for me too it looks like the firmware update I posted stops the drops too. Aren't you all proud that I found those updates! 
EVGA Z68 SLI
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bmxjumperc
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Re:My computer crashes and freezes when I plug in USB periphrials to the USB 3.0 ports.
Friday, February 03, 2012 6:25 PM
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It still has issues, although it hasn't BSOD(ed) my WD Essentials is connected it seems like it did drop connection once and it can take forever to shutdown sometimes. It hasn't blue screen of deathed though a small improvment, I need to to be completely stable thoguh. Taking an hour to shutdown if it drops is not acceptable it could be related to WD very likely only time will tell.
EVGA Z68 SLI
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joaks87
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Re:My computer crashes and freezes when I plug in USB periphrials to the USB 3.0 ports.
Saturday, February 04, 2012 4:29 AM
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linuxpng
I'm hoping if the firmware update is required we get an official one from EVGA. Rather than relying on unofficial updates.
Good find, bmxjumperc, but I agree with linuxpng. Besides, doesn't the P67/Z68 FTW come with a VIA USB 3 controller (not NEC)?
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bmxjumperc
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Re:My computer crashes and freezes when I plug in USB periphrials to the USB 3.0 ports.
Saturday, February 04, 2012 6:35 AM
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I've read that it's an NEC driver, it has stopped the BSODs and with the firmware it hasn't froze yet. With the external hard drive it can sometimes take forever to shutdown I don't know why it's an improvment, I agree we need a final offical set of drivers though.
EVGA Z68 SLI
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bmxjumperc
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Re:My computer crashes and freezes when I plug in USB periphrials to the USB 3.0 ports.
Sunday, February 19, 2012 4:27 PM
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After further troubleshooting my computer doesn't bluescreen but USB 3.0 still isn't fully functional. That sucks and there is hardly any news about this being solved completely. What have I done to deserve this! 
EVGA Z68 SLI
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feniks
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Re:My computer crashes and freezes when I plug in USB periphrials to the USB 3.0 ports.
Saturday, March 03, 2012 4:18 AM
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interesting ... and no word from EVGA techs ... I hope they are working hard testing the solutions out there in Brea ...
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bmxjumperc
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Re:My computer crashes and freezes when I plug in USB periphrials to the USB 3.0 ports.
Saturday, March 03, 2012 11:47 AM
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right it's still not completely reliable, it will drop out sometimes that's about it at least it doesn't BSOD or freez really that often
EVGA Z68 SLI
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linuxpng
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Re:My computer crashes and freezes when I plug in USB periphrials to the USB 3.0 ports.
Saturday, March 03, 2012 1:32 PM
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They seem to be if you have a VIA chip, but looks like we're out of luck on the NEC/Renesas chip because Matt has told me they were unable to reproduce it on a board I had RMAed. feniks
interesting ... and no word from EVGA techs ... I hope they are working hard testing the solutions out there in Brea ...
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feniks
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Re:My computer crashes and freezes when I plug in USB periphrials to the USB 3.0 ports.
Saturday, March 03, 2012 4:49 PM
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so there were different brand of chips used for USB3.0 within the same board model? or SLI vs FTW are different? I think that Z68 FTW is using a VIA chip, at least I saw such driver in downloads for it. linuxpng
They seem to be if you have a VIA chip, but looks like we're out of luck on the NEC/Renesas chip because Matt has told me they were unable to reproduce it on a board I had RMAed.
feniks
interesting ... and no word from EVGA techs ... I hope they are working hard testing the solutions out there in Brea ...
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AzN-SoLjA
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Re:My computer crashes and freezes when I plug in USB periphrials to the USB 3.0 ports.
Saturday, March 03, 2012 6:43 PM
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My usb3.0 work fine 
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bmxjumperc
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Re:My computer crashes and freezes when I plug in USB periphrials to the USB 3.0 ports.
Sunday, March 04, 2012 1:19 AM
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it deffenitely drops out, like today it dropped out and when I shut it down it froze, I do have the SLI version.
EVGA Z68 SLI
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linuxpng
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Re:My computer crashes and freezes when I plug in USB periphrials to the USB 3.0 ports.
Monday, March 05, 2012 4:33 PM
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Email it to Matt, because EVGA doesn't seem to be able to reproduce this and the more data points they have the better. bmxjumperc
it deffenitely drops out, like today it dropped out and when I shut it down it froze, I do have the SLI version.
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bmxjumperc
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Re:My computer crashes and freezes when I plug in USB periphrials to the USB 3.0 ports.
Thursday, April 26, 2012 6:21 PM
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After exhausting and troubleshooting every last step I could on the driver level of my USB 3 device I finally came to the conclusion that it was failing hardware.
The new motherboard I got back was a revision above the one I sent back from r 1.1 to r 1.1.1
So on the new board my USB 3 external HDD I have wasn't initalized when I booted up two times, the first time I shut off the HDD then turned it back on and it initalized the second time I had to reboot.
That is all that has gone wrong so far with my new motherboard I belive it is fixed. Thanks EVGA
EVGA Z68 SLI
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