Guito

Afterburner

Guito
So, the new notification system on the website is saying the date of when you made the auto-notify. Except the date is wrong is my case. The website for the FTW3 Ultra says I made the auto-notify yesterday, despite me receiving an email back on 09/23 saying that I have a product notification. What do I do now?

Please review the first post in this thread. It most likely will answer your question. 
 
I am not being rude, just trying to cut down on miss information and turning this into a 100 page thread by dawn... 

Which I did, but I didn't find my answer. Jacob said it goes by your earliest notification, but that wasn't yesterday on 10/05. Hell, I even did the auto-notify this past weekend and it didn't go by that date either. It was originally back in September, so what should I do if the date is wrong?

EVGA_JacobF
 
If you had an auto notify even before the card was released, it still counts. We are including everyone who ever clicked the auto notify button while it was there.
 

 
Seems pretty clear to me. If you've ever hit the button, it's including the first time you did so. As for what the notification system fundamentally is, you re-subscribed to that system in its original form, so to speak. They didn't alter the way it works. You had received a notification (unlike so many people) and it was reset. However, your original entry is in the system.

Mkilbride2599
Please include me in the test. Haha, I work for USPS. I'M A HERO! Lol. But yeah, I wish it was like an 8 hour window, what with working nights, be a lot less likely to miss it. Will have to look into some kind of app that wakes me up when evga sends me an email.

Hey, I've got a question for you if you don't mind.
I've got a package that is "In Transit" as of the 23rd of Sep.
That's been two weeks.
 
I emailed them 3 days ago, but just got an automated response.
What exactly do I do?

Jacob. The notify date is my latest one. I did lose my position. I didnt notify at launch, but I did two weeks ago. I know that for sure. I lost my position.

that makes since then, glad i reapplied on 9-21 then to get back on the list
 

Guito

Mkilbride2599
Jacob. The notify date is my latest one. I did lose my position. I didnt notify at launch, but I did two weeks ago. I know that for sure. I lost my position.

I've been talking to other people. We all received emails on 09/23, and that apparently reset our positions on the queue. We all now have the 10/05 date, so that might be the issue you're facing.

I think assuming it reset your position or that they don't know and account for these things is jumping the gun. This is a basic system, which they've tried to garnish with some feedback. Getting a notification resets that notification system, but we have no idea if it reset your position in line, because the notification system is not the line.
 
I find it highly likely they have the original records of everyone who ever clicked. Why else would you put in all your information?

Sythrix
Anyone else notice that the notification system now tells you when you first signed up?
 
"
EVGA Product Alert
You have already entered for a notify on the following date/time: 9/23/2020 8:54:54 AM."
 
So go... calculate where you are...

I don't get this, it just signs me up again...I've tried it multiple times.
 
ETA: Ok...it works with the Edge browser, but not with Firefox. Weird. I thought I'd signed up way earlier, but it shows 9/30 for me, so I've got a pretty long wait I'd guess. I probably didn't sign up sooner, since the Notify function was usually worthless in the past, everything was always sold out again by the time the Notification showed up. Just glad I finally did it before last night, LOL.

Mine was the 17th at 7:30am and yet I still haven't gotten an email, I had to be one of the first.

I just tried to enter again and I got this message.  See attached.
 
So looks like it is working, at least in some cases. Maybe it depends on what card you went for.
 
Anyways I will post here when I get an email so people have an idea when they start going out I guess.

First, I don't want to sound like I'm complaining, as I applaud EVGA for doing something about the broken system where bots are taking cards from loyal customers.  So bravo.  
 
But without knowing where in the queue we are, I wonder if people who signed up early but got the notification email way back on 9/23 are now way back in the queue, behind let's say someone who signed up for notifications later.  Which does seem unfair, if that's the case.  And I know they're saying it's not, but we have no way of really knowing.  They could just be trying to appease us. 
 
Not only that, but after I got the 9/23 notification it became very apparent to those looking for a card on various sites that notification systems were not effective due to the sheer number of people trying to get cards, and bots.  By the time you got the notification and clicked the link, they were already gone. 
 
I really hope it is the case that those of us who asked for notification earlier are logged that way, but based on the messages when re-entering info, it doesn't seem that way.  And again, we simply have no way to know even if told otherwise without comparing info now and tracking who gets the invite and when (or an official queue where you could see your place in line and original date).

Zone15
Mine was the 17th at 7:30am and yet I still haven't gotten an email, I had to be one of the first.

Not surprising. It will take many, many months to get through the backlog, this is clear.

KietNgo

Guito

Sythrix

Guito

Mkilbride2599
Jacob. The notify date is my latest one. I did lose my position. I didnt notify at launch, but I did two weeks ago. I know that for sure. I lost my position.

I've been talking to other people. We all received emails on 09/23, and that apparently reset our positions on the queue. We all now have the 10/05 date, so that might be the issue you're facing.

I think assuming it reset your position or that they don't know and account for these things is jumping the gun. This is a basic system, which they've tried to garnish with some feedback. Getting a notification resets that notification system, but we have no idea if it reset your position in line, because the notification system is not the line.
 
I find it highly likely they have the original records of everyone who ever clicked. Why else would you put in all your information?

So why did 8 people I am currently in a Discord with all get a 10/05 notification date despite receiving an email from 09/23? If this were one or two isolated cases, I would agree that this is speaking prematurely. On top of several people on this thread posting date discrepancies as well. The fact that we haven't received notification on whether this resets your positions speaks on the sometimes muddled communication on this GPU release. Jacob also just recently acknowledged that he's "looking into" the position reset issue, since other people have mentioned it on Twitter. Its likely a glitch, but given how chaotic this card release has been, its not out of line for people to assume the worst given prior debacles before the queue system.

Finally, just because they have the original records doesn't mean that the website system WE access has the right information. There is a big difference between internal data and what pops up for a regular user on a website.

 
Looks like a hotfix was just put in! Mine shows correctly now!

Just saw it myself! They fixed it. Its back to 9/17 for me.

Mine shows correctly now.  Thanks!  You guys are the best!

EVGA GeForce RTX 3080 FTW3 Ultra Gaming
Signed up for Auto Notify: 9/17/2020 8:28:15 AM.
 
I actually have a shot at getting one.
 

wgrose
I’m still showing all cards as this morning when I know that’s not true.

Your profile says you only joined 14 hours ago (I guess that means registered with EVGA and joined the forums), so maybe that's why all your notifications are coming back as this morning. I would not think that would impact when you registered for notification though - presumably EVGA are working on it.
 

wgrose

Nereus

wgrose
I’m still showing all cards as this morning when I know that’s not true.

Your profile says you only joined 14 hours ago (I guess that means registered with EVGA and joined the forums), so maybe that's why all your notifications are coming back as this morning. I would not think that would impact when you registered for notification though - presumably EVGA are working on it.

I’ve no idea. And it’s true I just used this forum for the first time in the last 14 hours. However, I’ve been registered with EVGA for over 5 years. My 1Password history has my saved password as July 28, 2015. So at least that long. I’m sure the moderators/Jacob can easily verify that.

Jacob appears to be closely monitoring this thread, so I'm sure he'll look into it.