Florence101
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Re: New EVGA.com Notification Checkout Process
2020/11/02 20:08:03
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10G-P5-3897-KR 10/24/2020 5:42:46 AM PT No 10G-P5-3895-KR 10/22/2020 6:46:20 AM PT No 08G-P5-3667-KR 12/3/2020 10:17:48 AM PT No
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bharubalvine
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Re: New EVGA.com Notification Checkout Process
2020/11/02 20:08:44
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I also got an invite today around 1847 for 3090 FTW3. 24G-P5-3987-KR 9/24/2020 7:30:00 PM PT Yes
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The_Ninjak
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Re: New EVGA.com Notification Checkout Process
2020/11/02 20:11:54
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I put in my auto-notify request for the 3080 FTW3 Ultra at 9/17/2020 10:04:41 AM PT. Got the notification today, 11/2/2020, at 2:02 PM PST and got my order in. Thrilled to see more people able to get their cards.
AMD Ryzen 9 3900X | Asus ROG Crosshair VII Hero | EVGA SuperNOVA 850 P2 | EVGA RTX 3080 FTW3 Ultra G.SKILL TridentZ RGB Series 32GB (2 x 16GB) DDR4 3200 | Cooler Master MasterCase H500M 500GB Samsung 970 EVO Plus NVMe | 2TB ADATA SX8200 Pro NVMe | 1TB WD Blue 3D NAND SSD
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enewt
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Re: New EVGA.com Notification Checkout Process
2020/11/02 20:22:23
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LiquidFusion
If you haven't already added your info, go here:
If you have, go here: Take it all with a grain of salt, as it is completely crowd sourced and relies on people adding their data. There may be more people in the queue before you that aren't listed on the sheet, simply because they never added their info. EDIT: I'm not one of the cool kids who knows how to post URL's, apparently. Scroll up, look for posts from enewt (others have it as well, I just see theirs on this particular page). In their sig is the link to the webform/spreadsheet.
The read-only spreadsheet is available through the link at the bottom of my signature (below). Once you have clicked the link, use the tabs at the top to move among the different 3080 and 3090 skus. There are not tabs for 3070s.
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woodenplank
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Re: New EVGA.com Notification Checkout Process
2020/11/02 20:22:57
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LiquidFusion
If you haven't already added your info, go here:
If you have, go here: Take it all with a grain of salt, as it is completely crowd sourced and relies on people adding their data. There may be more people in the queue before you that aren't listed on the sheet, simply because they never added their info. EDIT: I'm not one of the cool kids who knows how to post URL's, apparently. Scroll up, look for posts from enewt (others have it as well, I just see theirs on this particular page). In their sig is the link to the webform/spreadsheet.
Unless I am missing something, the spreadsheet in enewt's sig is only listing the 3090 and 3080s. I have yet to find a link to the 3070 tracker.
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Florence101
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Re: New EVGA.com Notification Checkout Process
2020/11/02 20:23:13
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Must be a mobile issue as I don’t see your sig block mate
10G-P5-3897-KR 10/24/2020 5:42:46 AM PT No 10G-P5-3895-KR 10/22/2020 6:46:20 AM PT No 08G-P5-3667-KR 12/3/2020 10:17:48 AM PT No
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enewt
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Re: New EVGA.com Notification Checkout Process
2020/11/02 20:34:54
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woodenplank Unless I am missing something, the spreadsheet in enewt's sig is only listing the 3090 and 3080s. I have yet to find a link to the 3070 tracker.
The original spreadsheet didn't include 3070 tabs as they had not been announced yet. Since their launch, I have found one "alternative" spreadsheet that does include 3070 tabs. Unfortunately, the data appears to be corrupted and I cannot recommend it. From earlier in the thread today: enewt Hi BURN_BaD. I’ve been following that alternative spreadsheet for a few days now. I was hopeful that it could be a better tool for us. Sadly, in my opinion, it is not worth following. Specifically with respect to the 3090s and 3080s, I have compared the self-reported “invite to purchase” emails for each card’s queue on that spreadsheet against the spreadsheet we have been using for the last several weeks. The spreadsheet that we’ve been working from has (a) substantially more entries and (b) more recent self-reported emails. (After a full comparison of all 3090 and 3080 tabs, our existing spreadsheet had the most recent “invite to purchase” email entries for every card.) I will continue to work from the original spreadsheet. With respect to maintaining a 3070 spreadsheet, I continue to maintain that it is unnecessary. From one of my posts on 10/29:
enewt In my opinion, given the world had advanced knowledge of the queues for the 3070, I don't think a spreadsheet will have as much utility. Everybody should be frontloaded and within the 05:55 am to 06:55 am window on 10/29. There may be drops where the queue doesn't even move a full second. I think we will be able to track it from just posts in the thread as to when people receive their emails. TLDR; I don't think a spreadsheet is worth it for the 3070s given the nature of the launch and frontloading of "auto-notify" registrations. Specifically with respect to the 3070 tabs from this “alternative” spreadsheet, the data is a mess. When compared to data sampling we’ve worked with in the original spreadsheet, this 3070 data is, in my opinion, unreliable – so much so that I cannot recommend we work from it (admittedly, I may be biased about bothering with any 3070 spreadsheet – see my quoted comment above). Why do I say the 3070 tabs in the “alternative” spreadsheet are unreliable? The 3070 self-reports and the spreadsheet structure by its authors both have material problems – here are three of the bigger defects I’ve identified: - The spreadsheet didn’t have a “launch day” sku queue so it is highly likely that some folks who signed up for the “launch day” sku self-reported into the standard 3070 XC3 Gaming Black queue. We won’t know whether those data points are actually in EVGA’s official list for the XC3 Gaming Black card going forward or not (i.e., they were in the (now-presumably) defunct “launch day” sku queue). The result is that it could appear that EVGA is dropping a lot more cards than in actual reality they are because with the erroneous data included in the “standard” Gaming Black queue we would see the line progress through/past erroneous self-reported data entries that are not actually in EVGA’s official queue (as they were made for the “launch day” queue). - The 3070 spreadsheet has a tab for a 3070 FTW3 Gaming SKU that as best as I can tell from the EVGA website does not exist. I asked the author of the spreadsheet about it and he said that Newegg has listed a 3070 FTW3 Gaming sku so “maybe it is coming.” Maybe it is, but that doesn’t explain why at least 65 people have self-reported that they have signed up for its queue on the EVGA site…when EVGA doesn’t have it listed. I am at a loss to explain this one. - Self-reporting seems confused. For example, one person reported receiving an “invite to purchase” email at 8:26 am on the 3070 FTW3 Ultra queue, but I don’t think a single “invite to purchase” went out for that card on the launch day. The prior 199 data entries before 8:26 am in that queue have not reported receiving an “invite to purchase” email. The data is erroneous. TLDR; - With respect to 3090s and 3080s, I think the “alternative” spreadsheet has less data and less timely data than what we’ve already been using. - With respect to the 3070 tabs, (i) the sheet’s authors failed to account for the “launch day” sku which materially compromises the XC3 Gaming Black data, (ii) they’ve included a sku that does not exist on the EVGA site, and (iii) the self-reporting is demonstrably false and unreliable. - What we’ve been working from is, in my opinion, materially more reliable and accurate as a tool than this “alternative” spreadsheet for 3090 and 3080 queue timing. For all of the above and more, I don’t trust this “alternative” spreadsheet and I do not intend to rely on it going forward. YMMV.
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enewt
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Re: New EVGA.com Notification Checkout Process
2020/11/02 20:36:03
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raidersfan64
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Re: New EVGA.com Notification Checkout Process
2020/11/02 20:37:21
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i had to wait until i got home now, but my EVGA RTX 3090 FTW3 was purchased, hell yea
Intel I9 10900k  5.3ghz Asus ROG MAXIMUS XII HERO (WI-FI) Z490 (1200) ASUS ROG PG27UQ 4K UHD HDR10 G SYNC 144HZ O'C Display EVGA 3090 FTW3 Ultra CORSAIR Vengeance RGB Pro 64GB DDR4 3200 EVGA 1000G PSU CORSAIR Hydro Series, H115i RGB PLATINUM, 280mm, 2 x ML PRO 140mm WD BLACK SN750 1TB GEN 3 NVME M.2 WD BLUE SN550 1TB GEN 3 NVME M.2 WD BLUE 3D NAND 2TB PCIE 3 M.2 Corsair 780T White Full Tower Case Astro A40 Customs
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raidersfan64
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Re: New EVGA.com Notification Checkout Process
2020/11/02 20:39:07
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A much as i wanted to use your guys associates code, my man Sajin has saved my ass over the long years with tech support. Removed Que notifies View My Notifies PartNumberDateEnteredNotify Sent 24G-P5-3975-KR 10/16/2020 12:46:10 AM PTRemoved by User 24G-P5-3973-KR 10/16/2020 12:45:24 AM PTRemoved by User 24G-P5-3985-KR 10/16/2020 12:41:35 AM PTRemoved by User 24G-P5-3987-KR 9/24/2020 10:42:13 PM PTYes 10G-P5-3897-KR 9/20/2020 5:15:55 AM PTRemoved by User
post edited by raidersfan64 - 2020/11/02 21:05:56
Intel I9 10900k  5.3ghz Asus ROG MAXIMUS XII HERO (WI-FI) Z490 (1200) ASUS ROG PG27UQ 4K UHD HDR10 G SYNC 144HZ O'C Display EVGA 3090 FTW3 Ultra CORSAIR Vengeance RGB Pro 64GB DDR4 3200 EVGA 1000G PSU CORSAIR Hydro Series, H115i RGB PLATINUM, 280mm, 2 x ML PRO 140mm WD BLACK SN750 1TB GEN 3 NVME M.2 WD BLUE SN550 1TB GEN 3 NVME M.2 WD BLUE 3D NAND 2TB PCIE 3 M.2 Corsair 780T White Full Tower Case Astro A40 Customs
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ecko25
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Re: New EVGA.com Notification Checkout Process
2020/11/02 21:01:35
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@enewt I don't have the stats to reply to your PM direct but thank you for the well-wishes. As far as my time goes, I still cant believe it myself, I was just looking around and saw the page go live so I went for it.
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Florence101
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Re: New EVGA.com Notification Checkout Process
2020/11/02 21:04:43
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My name does not appear on the spreadsheet despite My EVGA showing dates and times??
10G-P5-3897-KR 10/24/2020 5:42:46 AM PT No 10G-P5-3895-KR 10/22/2020 6:46:20 AM PT No 08G-P5-3667-KR 12/3/2020 10:17:48 AM PT No
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mdcurry
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Re: New EVGA.com Notification Checkout Process
2020/11/02 21:06:46
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So which cards are eligible to step up to the FTW Ultra? Trying to decide if I should take a lower 3080 And upgrade. I may get offered a lower 3030 first. Thanks in advance.
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ecko25
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Re: New EVGA.com Notification Checkout Process
2020/11/02 21:10:08
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You have to add it yourself if you go to the spreadsheet look for "3070 Form Submission" on the main landing page.
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ecko25
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Re: New EVGA.com Notification Checkout Process
2020/11/02 21:11:31
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Florence101 My name does not appear on the spreadsheet despite My EVGA showing dates and times??
My above post was for you. i messed up the reply,
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enewt
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Re: New EVGA.com Notification Checkout Process
2020/11/02 21:15:04
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raidersfan64 i had to wait until i got home now, but my EVGA RTX 3090 FTW3 was purchased, hell yea
A much as i wanted to use your guys associates code, my man Sajin has saved my ass over the long years with tech support. Congratulations on purchasing your card -- that is HUGE news: Your wait is almost over. And, please, don't ever apologize for using one associate code versus another code. Hopefully everybody who became an associate did so because they enjoy the community within these forums and wants to give back. I think I can collectively speak for all the associates who participate in this thread when I say, you need only apologize if you don't use anybody's associate code. Apologize to yourself in that scenario, because you would have just spent more than you needed to. Again, congratulations on your new card! ecko25 @enewt I don't have the stats to reply to your PM direct but thank you for the well-wishes. As far as my time goes, I still cant believe it myself, I was just looking around and saw the page go live so I went for it.
Awesome. Congrats again -- I am so very happy for you. Florence101 My name does not appear on the spreadsheet despite My EVGA showing dates and times??
Yes, the spreadsheet only includes self-reported dates/times. It is not an official list. If you didn't complete the form (that you can see referenced on the landing page from the link in my signature block), then you will not appear in the spreadsheet. You can still use the queues within the spreadsheet (again, no 3070s queues are included), as a ROUGH reference point when you compare the information there against your specific date/time stamps on your https://www.evga.com/community/myNotifies.asp page. I hope that makes sense -- it is late and I am lacking caffeine.
post edited by enewt - 2020/11/02 21:18:01
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jdmwrxpower
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Re: New EVGA.com Notification Checkout Process
2020/11/02 21:28:27
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rain2_usa
jdmwrxpower I just received the notification email for the 24G-P5-3987-KR a few minutes ago and decided not to buy it because EKWB does not have a waterblock for it. In 8 hours it will be released back into the system so I hope one of you get it. I'll wait for other 3090 that I have a block on pre order for. Just an FYI I signed up for emails back on Sept. 24th and last I was in line at postion 124 on the spread sheet before it was compromised
They're working on it. "Upcoming NVIDIA RTX 30 Series Water BlocksThere are probably a lot of questions about other RTX 30 Series water blocks as well – for the AIB cards and Founders Edition especially. EK water blocks for FTW3 Series graphics cards will follow in a matter of weeks, while the Founders Edition water blocks will take a bit longer since EK is preparing something really special for those graphics cards." https://www.ekwb.com/news...c3-rtx-3080-3090-gpus/
I emailed ekwb on the 26th of October and they said they did not know when it would be available and to check social media. Anyhow I ended up buying it because another user posted about the Optimus blocks which look awesome! I will run it on air for the time being until I get a block on it. Pretty excited to see how this one performs over my asus tuf 3090 and my brother is happy as all hell because he is getting my asus tuf
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jdmwrxpower
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Re: New EVGA.com Notification Checkout Process
2020/11/02 21:33:50
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turgin
jdmwrxpower I just received the notification email for the 24G-P5-3987-KR a few minutes ago and decided not to buy it because EKWB does not have a waterblock for it. In 8 hours it will be released back into the system so I hope one of you get it. I'll wait for other 3090 that I have a block on pre order for. Just an FYI I signed up for emails back on Sept. 24th and last I was in line at postion 124 on the spread sheet before it was compromised
Dude! Optimus and Watercool are both making blocks for the 30 series FTW3 and will be 1000% better quality than any thing EKWB makes. I'm going with the Heatkiller myself but the Optimus is a thing of beauty even if somewhat pricey.
Thank you for this! I bought the XC Ultra and the Optimus looks incredible. As for ekwb their quality has never given me any issue and they have been in all my builds over many many years but in this case I am look for performance over eye candy and I know the heat killer lives up to its name. Thans again. 3090 XC locked in. Got the email confirmation of the order
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Windorf702
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Re: New EVGA.com Notification Checkout Process
2020/11/02 22:19:59
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justin_43
raidersfan64 I just got my email for the 3090 FTW3 I think I am 150 in the que at 10:44pm Day 1
You are 152 on the list and redarman is 122. So they had at least 30. Probably more. That's what I like to see 
Wait, where are you getting that info from? I don't see them on the spreadsheet.
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DarthZero
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Re: New EVGA.com Notification Checkout Process
2020/11/02 22:34:50
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3090 FTW Ultra 9/24 10:01pm. Discord: DarthZero24
Received my email today at 2pm and ordered my card by 6pm with zero issues.
Ready to destroy cyberpunk with my next gen build i9 9900K (5.2ghz OC) 32GB Corsair dominator ram 500gb optane ssd 2tb Samsung ssd 850w ps 3090 FTW ultra 😎
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enewt
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Re: New EVGA.com Notification Checkout Process
2020/11/02 22:56:12
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DarthZero 3090 FTW Ultra 9/24 10:01pm. Discord: DarthZero24
Received my email today at 2pm and ordered my card by 6pm with zero issues.
Ready to destroy cyberpunk with my next gen build i9 9900K (5.2ghz OC) 32GB Corsair dominator ram 500gb optane ssd 2tb Samsung ssd 850w ps 3090 FTW ultra 😎
Congratulations DarthZero! Enjoy completing your build. You just have shipping to wait on...oh, and I guess you will be joining many of the rest of us as we await the oft-delayed Cyberpunk 2077. By the time that game releases, it may be a documentary. Again, congratulations! Your card hunt is over.
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sazrocks
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Re: New EVGA.com Notification Checkout Process
2020/11/02 23:17:25
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08G-P5-3767-KR 10/29/2020 6:00:09 AM PT Yes
Little late posting in this thread, but I got the email at 3:41 PST today and got it ordered in time. I will be cancelling my other notifies to free up space for others. Good luck everyone!
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BURN_BaD
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Re: New EVGA.com Notification Checkout Process
2020/11/02 23:33:17
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What time do cards ship out usually? My order was placed yesterday at 5:44 PM PST but there's one (potential) complication that I wanna clear up with tech or sales support just to make sure my order doesn't get cancelled.
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raidersfan64
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Re: New EVGA.com Notification Checkout Process
2020/11/02 23:41:34
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enewt
raidersfan64 i had to wait until i got home now, but my EVGA RTX 3090 FTW3 was purchased, hell yea
A much as i wanted to use your guys associates code, my man Sajin has saved my ass over the long years with tech support. Congratulations on purchasing your card -- that is HUGE news: Your wait is almost over. And, please, don't ever apologize for using one associate code versus another code. Hopefully everybody who became an associate did so because they enjoy the community within these forums and wants to give back. I think I can collectively speak for all the associates who participate in this thread when I say, you need only apologize if you don't use anybody's associate code. Apologize to yourself in that scenario, because you would have just spent more than you needed to.  Again, congratulations on your new card!
ecko25 @enewt I don't have the stats to reply to your PM direct but thank you for the well-wishes. As far as my time goes, I still cant believe it myself, I was just looking around and saw the page go live so I went for it.
Awesome. Congrats again -- I am so very happy for you. Thank You Sir, i appreciate the kind words
Florence101 My name does not appear on the spreadsheet despite My EVGA showing dates and times??
Yes, the spreadsheet only includes self-reported dates/times. It is not an official list. If you didn't complete the form (that you can see referenced on the landing page from the link in my signature block), then you will not appear in the spreadsheet. You can still use the queues within the spreadsheet (again, no 3070s queues are included), as a ROUGH reference point when you compare the information there against your specific date/time stamps on your https://www.evga.com/community/myNotifies.asp page. I hope that makes sense -- it is late and I am lacking caffeine. 
Thank You for the kind words
post edited by raidersfan64 - 2020/11/02 23:48:05
Intel I9 10900k  5.3ghz Asus ROG MAXIMUS XII HERO (WI-FI) Z490 (1200) ASUS ROG PG27UQ 4K UHD HDR10 G SYNC 144HZ O'C Display EVGA 3090 FTW3 Ultra CORSAIR Vengeance RGB Pro 64GB DDR4 3200 EVGA 1000G PSU CORSAIR Hydro Series, H115i RGB PLATINUM, 280mm, 2 x ML PRO 140mm WD BLACK SN750 1TB GEN 3 NVME M.2 WD BLUE SN550 1TB GEN 3 NVME M.2 WD BLUE 3D NAND 2TB PCIE 3 M.2 Corsair 780T White Full Tower Case Astro A40 Customs
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enewt
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Re: New EVGA.com Notification Checkout Process
2020/11/03 00:40:57
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sazrocks 08G-P5-3767-KR 10/29/2020 6:00:09 AM PT Yes
Little late posting in this thread, but I got the email at 3:41 PST today and got it ordered in time. I will be cancelling my other notifies to free up space for others. Good luck everyone!
Congratulations on securing your 3070 FTW3 Ultra! Thank you for reporting your original auto-notify date/time stamp back to the thread; it is much appreciated. BURN_BaD What time do cards ship out usually? My order was placed yesterday at 5:44 PM PST but there's one (potential) complication that I wanna clear up with tech or sales support just to make sure my order doesn't get cancelled.
EVGA has said in the past that absent exigent circumstances, orders received by EVGA before 3 pm PT typically ship that same day; after 3 pm, the next business day. I hope your situation gets worked out to your satisfaction.
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enewt
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Re: New EVGA.com Notification Checkout Process
2020/11/03 01:00:17
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Update for the North American Queues (as of 01:00:00 Tuesday). After a slow start in the morning on Monday, we had a bit of a 30 Series bonanza in the afternoon with 3090 FTW3 Ultras, 3080 Ultras (both FTW3 and XC3) and 3070s (XC3 Blacks and FTW3s) all dropping. All in, a pretty good start to the week and a solid start for November. Hopefully it is a sign of what is to come. As always, the standard caveats apply: we don’t know if the spreadsheet represents 5%, 25%, 50% or more of the total registrants for each card’s queue; past drop sizes to not guarantee similar volumes going forward but the implicit assumption is that drop volumes should increase and registrants are increasingly likely to have found a card elsewhere thereby “passing” on the invite to purchase email; etc. etc.). Card SKU Auto-Notify Date/Time Spreadsheet Registrants Serviced (Change from Prior Report)3090 FTW3 Ultra 3987 9/25/2020 05:28:15 160 (+41) 3090 FTW3 Gaming 3985 9/24/2020 00:00:00 0 -- 3090 XC3 Ultra 3975 9/24/2020 09:22:59 5 -- 3090 XC3 Gaming 3973 9/24/2020 00:00:00 0 -- 3090 XC3 Black 3971 9/24/2020 00:00:00 0 -- 3080 FTW3 Ultra 3897 9/17/2020 10:24:00 283 (+50) 3080 FTW3 Gaming 3895 9/16/2020 00:00:00 0 -- 3080 XC3 Ultra 3885 9/16/2020 16:52:46 91 (+11) 3080 Gaming 3883 9/16/2020 11:01:20 3 -- 3080 XC3 Black 3881 9/15/2020 00:00:00 0 -- Last Thursday and yesterday (Monday) constitute two of our better drop days, but the Gaming and Gaming Black cards remain woefully underserved. 3070s3070s are not represented in the table (above) as the original spreadsheet does not track them and, given that everybody (including the scalpers) had knowledge of the “auto-notify” button triggering the queue prior to the 3070’s launch, the delta between position X and position 1XX is likely less than 20 seconds. In my opinion, a spreadsheet would provide minimal, if any, utility beyond what our community in this thread can do simply by reporting back when we get an “invite to buy” a 3070 card. (So please keep those self-reports to the thread coming!) The one 3070 spreadsheet of which I am aware has corrupted data that is unusable for our purposes. However, here is what I have been able to glean from the self-reports in our thread and elsewhere on the Internet as it pertains to the 3070 cards. As an aside, until we get out of the launch hour congestion, movement along the timeline is going to be laborious. Card SKU Auto-Notify Date/Time3070 Launch Day SKU 3751-KL Out of stock*3070 XC3 Black 3751-KR 10/19/1010 06:07:00 ** 3070 XC3 Gaming 3753 N/A 3070 XC3 Ultra 3755 N/A 3070 FTW3 Ultra 3767 10/29/2020 06:00:11 * 3751-KL and 3751-KR are the same card, but the "KL" is the launch day SKU distributed on 9/29 that had limited supply and, along with the discount, included a free shirt. Folks who were lucky enough to purchase a "KR" on launch day will not receive an invite to purchase the KR as they are the same card (and there is a 1 unit limit per card). ** Because both the launch day Sku and the standard 3070 XC3 Black sku are the same card, there may be some confusion about whether an "invite to purchase" email was for the standard "3751-KR" sku and not the launch day sku. In short, this 6:07 am time stamp may prove to be too ambitious (and actually be reflecting a launch day sky purchase). We should know more after the next 3070 Black card drop. I hope these summaries help. To paraphrase Dave from the movie, Dave: “ It’s Tuesday; everybody gets a card on Tuesday!” Good luck and happy hunting!
post edited by enewt - 2020/11/03 06:57:29
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Teruyo
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Re: New EVGA.com Notification Checkout Process
2020/11/03 01:03:21
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Good to know that the line for the 3070 FTW is moving. Mind you I'm firmly in land "8 past 6" so it's a longer wait. But then it's the journey and not destination. And it'll be sweet when I get the 3070 because that'll be part 3 of 4 on my "harder to get list" (1 and 2 are the x570 tomahawk and Seasonic Focus GX-750, which I got, and 4 I hope it'll be the Ryzen 5600x).
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BURN_BaD
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Re: New EVGA.com Notification Checkout Process
2020/11/03 01:38:35
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enewt EVGA has said in the past that absent exigent circumstances, orders received by EVGA before 3 pm PT typically ship that same day; after 3 pm, the next business day. I hope your situation gets worked out to your satisfaction.
Well, the situation is this: I edit videos for a living, and my client actually offered to front the cost for a graphics card when he found out that I was looking to buy one. I told him I was in line for an EVGA RTX 3070 and he said he will take care of it, so naturally I gave him my EVGA log in so that he could purchase the card for me when I receive my notification email. And so he did. He placed the order is in the system yesterday with his credit card, got the confirmation email and that was that. But now I've heard from other people that that could be a red flag (different names/different shipping and billing addresses) and my order might be cancelled without warning. Do you think it's worthwhile to contact tech/sales support or tweet Jacob on Twitter perhaps? They could contact my client directly and verify the purchase. If it gets cancelled, I will be very disappointed.
post edited by BURN_BaD - 2020/11/03 01:41:53
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enewt
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Re: New EVGA.com Notification Checkout Process
2020/11/03 02:17:26
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BURN_BaD
enewt EVGA has said in the past that absent exigent circumstances, orders received by EVGA before 3 pm PT typically ship that same day; after 3 pm, the next business day. I hope your situation gets worked out to your satisfaction.
Well, the situation is this: I edit videos for a living, and my client actually offered to front the cost for a graphics card when he found out that I was looking to buy one. I told him I was in line for an EVGA RTX 3070 and he said he will take care of it, so naturally I gave him my EVGA log in so that he could purchase the card for me when I receive my notification email.
And so he did. He placed the order is in the system yesterday with his credit card, got the confirmation email and that was that. But now I've heard from other people that that could be a red flag (different names/different shipping and billing addresses) and my order might be cancelled without warning. Do you think it's worthwhile to contact tech/sales support or tweet Jacob on Twitter perhaps? They could contact my client directly and verify the purchase. If it gets cancelled, I will be very disappointed.
It sounds like you submitted your order after 3 pm PT on Monday. If so, normal EVGA practice would be to ship it on Tuesday. So, as of now, it doesn't sound like any problem has arisen. I don't have any experience with this, so I am reluctant to give what could end up being bad advice...but here goes (again, zero experience with these types of problems with EVGA): - If it were me, maybe I would have tried to clear it with EVGA customer support during the original 8 hour window to purchase. - At this point, I would wait to hear from EVGA that there is a problem. If your order was completed after 3 pm Monday today (it sounds like it was), then it should ship Tuesday unless an issue arises. If you don't get confirmation of shipment by say 4:30 pm PT Tuesday, I would reach out to customer support. - If there is an issue as a result of what you described below, I would attempt to escalate it to a supervisor within customer support and, if that fails, make a direct appeal -- as a LAST resort -- to @EVGA_JacobF through Twitter. The circumstances you have described sounds reasonable. I would hope that the order should go through without a hitch. Does anybody else have some suggestions? I hope it all works out.
post edited by enewt - 2020/11/03 02:19:30
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BURN_BaD
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Re: New EVGA.com Notification Checkout Process
2020/11/03 02:30:42
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enewt I don't have any experience with this, so I am reluctant to give what could end up being bad advice...but here goes (again, zero experience with these types of problems with EVGA): - If it were me, maybe I would have tried to clear it with EVGA customer support during the original 8 hour window to purchase. - At this point, I would wait to hear from EVGA that there is a problem. If your order was completed after 3 pm Monday today (it sounds like it was), then it should ship Tuesday unless an issue arises. If you don't get confirmation of shipment by say 4:30 pm PT Tuesday, I would reach out to customer support. - If there is an issue as a result of what you described below, I would attempt to escalate it to a supervisor within customer support and, if that fails, make a direct appeal -- as a LAST resort -- to @EVGA_JacobF through Twitter. The circumstances you have described sounds reasonable. I would hope that the order should go through without a hitch. Does anybody else have some suggestions? I hope it all works out.
My only concern is the possibility of an order cancellation without warning, which I have read about in another thread. No one from EVGA contacted the customer to verify if the purchase was legit. It was and no one offered any assistance at all. The reality is the 3070 might be it for me, given the current situation with supply. And although I am in queue for the higher cards (weeks out from the launch date though), I may opt to not wait anymore if the 3070 serves my purposes. I'm tempted to email or call later when support is open if only to preempt any kind cancellation, or maybe wait to hear from EVGA. I don't know.  The purchase was legit and if EVGA needs to speak to me or my client who offered to buy the card for me to verify information, I am certainly open to it.
post edited by BURN_BaD - 2020/11/03 02:33:34
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