So I have been using this KB since Nov 2021 and I have no complaints. Matter of fact, I have been impress with support since I have requested 2 to 3 key buttons that have broken.

I recently moved and made sure to transport the PC/Monitor?/Mouse with me in my car to avoid issues. So I put everything back together back for some reason I hit the KB with my knees and leg and now some of the buttons don't work (Enter, Back arrow, etc), the whole keybord is lighted in WHITE but the 3/4 of the key pad is RED and only the 0, 1, 4, 7 & NUM LOCK are lighted in WHITE.
 
I have gone to the Unleashed Software to RESET to no avail. I even unplugged the KB, waited 30 seconds and while holding the ESC button, I plugged in the KB again but nothing happened so now I am going to have to be purchasing a new KB or so it seems.

Before I give up on it, any words of wisdom that I could try to reset it back again?
 
Thanks