callsignvega
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Don't bother purchasing anything with a EVGA rebate, they just scam you with ridiculous denials. Included the Amazon invoice, and they deny it stating they need an invoice. The invoice is even right in their upload documentation.
They then conveniently ask you to jump through silly hoops to resubmit, through snail mail. Resubmit what is already submitted eh? I know rebates are typically not worth it as they are designed for people not to bother; with ridiculous wait times and effort, but this was too funny not to post.
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Chaos_21
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Re: EVGA Rebate is a Scam
2014/01/07 20:42:47
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Call customer survice Toll Free: +1.888.881.EVGA (3842)
post edited by Chaos_21 - 2014/01/07 20:46:13
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JGLuxe
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Re: EVGA Rebate is a Scam
2014/01/07 21:45:47
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callsignvega
Don't bother purchasing anything with a EVGA rebate, they just scam you with ridiculous denials. Included the Amazon invoice, and they deny it stating they need an invoice. The invoice is even right in their upload documentation.
They then conveniently ask you to jump through silly hoops to resubmit, through snail mail. Resubmit what is already submitted eh? I know rebates are typically not worth it as they are designed for people not to bother; with ridiculous wait times and effort, but this was too funny not to post.
Really? They've only denied my rebate once and when I fought it, They approved it. I just got approved for another rebate without a problem during Christmas.. Not sure how this is a scam?
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Demonik5150
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Re: EVGA Rebate is a Scam
2014/01/07 22:08:40
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I never had a problem with a EVGA rebate try calling CS im sure there was a misunderstanding somewhere. 
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AzN-SoLjA
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Re: EVGA Rebate is a Scam
2014/01/08 00:24:37
(permalink)
EVGA Customer support is second to nobody. Make some more effort on your end before you start making accusations.
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EVGATech_MattM
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Re: EVGA Rebate is a Scam
2014/01/08 01:04:16
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Callsignvega, I am sorry to hear this. I have forwarded this to be looked into and contact you back. It will be after 9AM Pacific time. I apologize for any inconvenience. You can also contact us via any of the channels here.
post edited by EVGATech_MattM - 2014/01/08 01:12:20
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rjohnson11
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Re: EVGA Rebate is a Scam
2014/01/08 01:54:02
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HAZMAN_THE_GREAT
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Re: EVGA Rebate is a Scam
2014/01/08 02:46:06
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This is why I love EVGA. People like Matt come and save the day. I had Matt help me with an issue before. Well at least EVGA customer support actually responds to you through emails/forum unlike other manufactures.(looking at you ASUS, and MSI  )
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candle_86
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Re: EVGA Rebate is a Scam
2014/01/08 09:16:38
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grrr MSI they refused to replace my big bang II when the CPU socket solderer itself from the motherboard
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EVGATech_ChrisB
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Re: EVGA Rebate is a Scam
2014/01/08 09:24:47
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Dear callsignvega, I am very sorry that you are upset that there was a problem with processing your rebate submission. I can confirm that I have reviewed the documents that you sent in to our rebate center and unfortunately the invoice or packing slip that the rebate company was looking for is missing and instead a order status page was included. I am very sorry for any confusion as the order status page is missing the place of purchase and is not formatted in a way that the rebate company can confirm. Please in the future if you click the link that is shown on that page for "Need to print a invoice?" as this would be the document that the rebate company is looking for to approve the rebate request. Alternatively you may also use the packing slip that should have come in the box with the product. In order to try and work with you further, I have called the place of purchase and personally verified your purchase and then requested that the rebate is approved through our rebate company. Please allow 1-2 business days for your rebate to be approved and continue processing. If anyone else should need help with their rebate then please email rebates@evga.com as we are here to assist with the rebate process if support is needed.
post edited by EVGATech_ChrisB - 2014/01/08 09:36:15
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Chaos_21
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Re: EVGA Rebate is a Scam
2014/01/08 11:01:36
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That is EVGA going above and beyond for customers! Great job EVGATech_ChrisB
ASUS TUF Gaming Z690-Intel Core i9-12900K- EVGA 360 CLC Cooler-Corsair Vengeance 4 x 16GB 3200mhz-2TB Solidigm P41 Plus M.2 SSD--Three 1TB 970 EVO SSD's-EVGA GeForce RTX 3080 XC3 ULTRA-Corsair HX1000i-Windows 11 64bit-Corsair iCUE 5000X RGB Case. Steam Twitter: https://twitter.com/Chaos_21 Use my associate code: JBGVM12HDYDJPIM to get 5%-10% discount on EVGA purchases.
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BF3PRO
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Re: EVGA Rebate is a Scam
2014/01/08 11:38:47
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Well they accepted my Amazon invoice and mailed my rebate no issues...
My Affiliate Code: OEESSSDNZV 
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rjohnson11
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Re: EVGA Rebate is a Scam
2014/01/08 12:09:50
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EVGATech_ChrisB
Dear callsignvega,
I am very sorry that you are upset that there was a problem with processing your rebate submission. I can confirm that I have reviewed the documents that you sent in to our rebate center and unfortunately the invoice or packing slip that the rebate company was looking for is missing and instead a order status page was included. I am very sorry for any confusion as the order status page is missing the place of purchase and is not formatted in a way that the rebate company can confirm. Please in the future if you click the link that is shown on that page for "Need to print a invoice?" as this would be the document that the rebate company is looking for to approve the rebate request. Alternatively you may also use the packing slip that should have come in the box with the product.
In order to try and work with you further, I have called the place of purchase and personally verified your purchase and then requested that the rebate is approved through our rebate company. Please allow 1-2 business days for your rebate to be approved and continue processing.
If anyone else should need help with their rebate then please email rebates@evga.com as we are here to assist with the rebate process if support is needed.
Thanks Chris
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Viper97
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Re: EVGA Rebate is a Scam
2014/01/08 13:40:05
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User error leads to core melt down. EVGA emergency response team prevents reactor scram. Nice way to end the day on an up note.
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callsignvega
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Re: EVGA Rebate is a Scam
2014/01/08 17:17:10
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EVGATech_ChrisB
Dear callsignvega,
I am very sorry that you are upset that there was a problem with processing your rebate submission. I can confirm that I have reviewed the documents that you sent in to our rebate center and unfortunately the invoice or packing slip that the rebate company was looking for is missing and instead a order status page was included. I am very sorry for any confusion as the order status page is missing the place of purchase and is not formatted in a way that the rebate company can confirm. Please in the future if you click the link that is shown on that page for "Need to print a invoice?" as this would be the document that the rebate company is looking for to approve the rebate request. Alternatively you may also use the packing slip that should have come in the box with the product.
In order to try and work with you further, I have called the place of purchase and personally verified your purchase and then requested that the rebate is approved through our rebate company. Please allow 1-2 business days for your rebate to be approved and continue processing.
If anyone else should need help with their rebate then please email rebates@evga.com as we are here to assist with the rebate process if support is needed.
Thanks for the assistance, but a few things are in error. On my Amazon account, for that purchase when I click invoice, what was sent to you is exactly what shows up on Amazon. Missing the place of purchase? Amazon.com is listed on the header and footer of the invoice. The item line even says "sold by Amazon.com". I don't know how it could possibly get any clearer than that. This was an obvious attempt to try and shirk the rebate, which is very common with rebate companies. I couldn't care less about the small rebate, it was the principle.
GPU: 4-Way SLI GTX Titan's (1202 MHz Core / 3724 MHz Mem) with EK water blocks and back-plates CPU: 3960X - 5.2 GHz with Koolance 380i water block MB: ASUS Rampage IV Extreme with EK full board water block RAM: 16 GB 2400 MHz Team Group with Bitspower water blocks DISPLAY: 3x 120Hz Portrait Perfect Motion Clarity 2D Lightboost Surround SOUND: Asus Xonar Essence -One- USB DAC/AMP PSU: EVGA SuperNOVA NEX1500 SSD: Raid 0 - Samsung 840 Pro's BUILD THREAD: http://www.evga.com/forums/tm.aspx?high=&m=1894073&mpage=1#1912314
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EVGATech_ChrisB
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Re: EVGA Rebate is a Scam
2014/01/08 17:33:40
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Dear callsignvega, I am very sorry to hear that you feel this way as I can confirm that our rebate company is looking for a invoice or a packing slip to process any rebate request. Please do not hesitate to let us know if you should need further help as EVGA does pay all valid rebate requests and if a error should occur during processing we are here to assist. rebates@evga.com
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clo007
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Re: EVGA Rebate is a Scam
2014/01/08 18:02:53
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Viper97
User error leads to core melt down. EVGA emergency response team prevents reactor scram. Nice way to end the day on an up note.
+1 lol
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callsignvega
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Re: EVGA Rebate is a Scam
2014/01/08 18:19:24
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Viper97
User error leads to core melt down. EVGA emergency response team prevents reactor scram. Nice way to end the day on an up note.
For the uneducated: in·voice ˈinˌvois/ noun - 1.
a list of goods sent or services provided, with a statement of the sum due for these; a bill.
Exactly what was provided. Pro-tip: An Amazon "invoice" doesn't state that it is an invoice. It only states "This is not a VAT invoice." So what ever arbitrary "format" rule that a rebate company uses, is completely irrelevant.
GPU: 4-Way SLI GTX Titan's (1202 MHz Core / 3724 MHz Mem) with EK water blocks and back-plates CPU: 3960X - 5.2 GHz with Koolance 380i water block MB: ASUS Rampage IV Extreme with EK full board water block RAM: 16 GB 2400 MHz Team Group with Bitspower water blocks DISPLAY: 3x 120Hz Portrait Perfect Motion Clarity 2D Lightboost Surround SOUND: Asus Xonar Essence -One- USB DAC/AMP PSU: EVGA SuperNOVA NEX1500 SSD: Raid 0 - Samsung 840 Pro's BUILD THREAD: http://www.evga.com/forums/tm.aspx?high=&m=1894073&mpage=1#1912314
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lenfish
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Re: EVGA Rebate is a Scam
2014/01/09 10:15:18
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If your order is bought direct from Amazon then you can print an invoice. If it's "fulfilled by Amazon" on behalf of another supplier or bought via the market place then you don't get an invoice from Amazon, this has to be obtained via the seller. What you have provided would seem to be the order summary available on Amazon, not an invoice.
Len
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candle_86
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Re: EVGA Rebate is a Scam
2014/01/09 10:33:33
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a scam is BFG's lifetime warranty on this GTX 275 I have sitting on a shelf dead as a door nail
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tbturner47
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Re: EVGA Rebate is a Scam
2014/01/09 10:44:19
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candle_86
a scam is BFG's lifetime warranty on this GTX 275 I have sitting on a shelf dead as a door nail
bahahaha sorry, its funny cuz its true
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candle_86
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Re: EVGA Rebate is a Scam
2014/01/09 10:50:16
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tbturner47
candle_86
a scam is BFG's lifetime warranty on this GTX 275 I have sitting on a shelf dead as a door nail
bahahaha
sorry, its funny cuz its true
I agree, plus we should all take a moment of silence and reflect on the passing of BFG 3 years ago lmao
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tbturner47
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Re: EVGA Rebate is a Scam
2014/01/09 11:20:53
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candle_86
tbturner47
candle_86
a scam is BFG's lifetime warranty on this GTX 275 I have sitting on a shelf dead as a door nail
bahahaha
sorry, its funny cuz its true
I agree, plus we should all take a moment of silence and reflect on the passing of BFG 3 years ago lmao
LOL may they rest in pieces
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pcmaster00
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Re: EVGA Rebate is a Scam
2014/01/09 11:35:41
(permalink)
candle_86
tbturner47
candle_86
a scam is BFG's lifetime warranty on this GTX 275 I have sitting on a shelf dead as a door nail
bahahaha
sorry, its funny cuz its true
I agree, plus we should all take a moment of silence and reflect on the passing of BFG 3 years ago lmao
A little more than 3 years ago all though users felt the pinch months before they actually started liquidations.
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