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Helpful ReplyEVGA GeForce RTX 3090 FTW3 XOC BIOS

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andressergio
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/25 11:30:46 (permalink)
changboy
andressergio
So the XOC BIOS that comes with the cards of the RMA replacement program posted on Techpowerup will make the card go down to 350W max because they changed the voltaje regulator? I just read some pages back and seems that only one guy tried it...anyone else did?
 
Thanks to All, Sergio!


I tried this new bios with my card and its true, my max board power draw seam at 390-400w.
Seam not working well, so i back on the 500w xoc bios from the first page here.
 




Thank You!

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changboy
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/25 13:09:25 (permalink)
 Guys, do you really think Jacob need to tell you the part and spec of the pcb ??? Common , no company will do this.
 
 He just done a step up program for those who not happy with there card and no other company do this when all card reach the advise spec. The XOC 500w bios is a + and not the actual spec of the card.
 
 Someone contact Asus and ask the thickness of the thermal pads on the rtx-3090 strix oc and Asus reply : We do not provide any spec on our card !
 
From what i see from this XOC thread, some will never be happy whatever EVGA will do for them.
  By acting and always doing like this you will make the company tired and you wont see those kind of program anymore to help customer over the spec. 
 
zig11727
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/25 14:10:39 (permalink)
changboy
 Guys, do you really think Jacob need to tell you the part and spec of the pcb ??? Common , no company will do this.
 
 He just done a step up program for those who not happy with there card and no other company do this when all card reach the advise spec. The XOC 500w bios is a + and not the actual spec of the card.
 
 Someone contact Asus and ask the thickness of the thermal pads on the rtx-3090 strix oc and Asus reply : We do not provide any spec on our card !
 
From what i see from this XOC thread, some will never be happy whatever EVGA will do for them.
  By acting and always doing like this you will make the company tired and you wont see those kind of program anymore to help customer over the spec. 
 




This isn't true I'm grateful for the service and my problem was the PCI-E Slot draw over 80 W with the stock bios and I got my new card with the Replacement RMA  program and the reason user's purchase from EVGA is because of there excellent customer service and it wouldn't hurt if EVGA just answer user's questions on the forums. This isn't Asus or Zodiac.
lobstar
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/25 14:25:47 (permalink)
changboy
 Guys, do you really think Jacob need to tell you the part and spec of the pcb ??? Common , no company will do this.
 
 He just done a step up program for those who not happy with there card and no other company do this when all card reach the advise spec. The XOC 500w bios is a + and not the actual spec of the card.
 
 Someone contact Asus and ask the thickness of the thermal pads on the rtx-3090 strix oc and Asus reply : We do not provide any spec on our card !
 
From what i see from this XOC thread, some will never be happy whatever EVGA will do for them.
  By acting and always doing like this you will make the company tired and you wont see those kind of program anymore to help customer over the spec. 
 

 
From my testing of the new card it's only a marginal fix.  Still seems to have a power limit under the claimed 500w. Higher clocks hold better but still aren't consistent.  Being open with the changes in the product help people to make their purchasing decision.  The big thing that is resolved is the PCIe draw.  The third pin still is much lower than the other two for whatever reason.

 
Green_Panda
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/25 14:27:37 (permalink)
changboy
 Guys, do you really think Jacob need to tell you the part and spec of the pcb ??? Common , no company will do this.
 
 He just done a step up program for those who not happy with there card and no other company do this when all card reach the advise spec. The XOC 500w bios is a + and not the actual spec of the card.
 
 Someone contact Asus and ask the thickness of the thermal pads on the rtx-3090 strix oc and Asus reply : We do not provide any spec on our card !
 
From what i see from this XOC thread, some will never be happy whatever EVGA will do for them.
  By acting and always doing like this you will make the company tired and you wont see those kind of program anymore to help customer over the spec. 
 




This is not helpful for customers or EVGA, EVGA have responded when prompted, and I am sure we can all agree that they can and really should be doing a lot better on comms. Due to good design work in the past they obviously don't have much experience in damage control PR. They need to learn quickly, and there are folks here trying to help them.
 
For those of us here that have enjoyed backing the products of the little guy that are about quality engineering over the years, we don't want to see EVGA take a needless good will hit. We want to see them do the right thing and resolve a mistake that ultimately leaves a lasting impression that they capable and willing to keep getting the engineering right. 
 
You do that by talking engineering to customers that get it.
 
EVGA start talking engineering please. The vacuum is starting to bring out the worst in people. 
 
phroze
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/25 14:28:25 (permalink)
lobstar
changboy
 Guys, do you really think Jacob need to tell you the part and spec of the pcb ??? Common , no company will do this.
 
 He just done a step up program for those who not happy with there card and no other company do this when all card reach the advise spec. The XOC 500w bios is a + and not the actual spec of the card.
 
 Someone contact Asus and ask the thickness of the thermal pads on the rtx-3090 strix oc and Asus reply : We do not provide any spec on our card !
 
From what i see from this XOC thread, some will never be happy whatever EVGA will do for them.
  By acting and always doing like this you will make the company tired and you wont see those kind of program anymore to help customer over the spec. 
 

 
From my testing of the new card it's only a marginal fix.  Still seems to have a power limit under the claimed 500w. Higher clocks hold better but still aren't consistent.  Being open with the changes in the product help people to make their purchasing decision.  The big thing that is resolved is the PCIe draw.  The third pin still is much lower than the other two for whatever reason.


I would bet that the PCIe power draw fix (new controller) cures the red light of death issue people are/were having. The 3rd plug drawing less power I have heard is because the card was originally going to be a 2x8pin 1x6pin card. I don't have any proof of that though.

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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/25 14:51:06 (permalink)
The replacement card may only improve overclocking in some situations, of course as is the nature with overclocking there are no guarantees and there are many variables that are at play that can make the maximum wattage and/or overclock vary. There are no other changes or updates on the card that affect stability, performance or reliability. As mentioned if any questions please email 3090oc@evga.com as this is the best way to get an answer on this matter.


hyuiop
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/25 15:09:43 (permalink)
changboy
 Guys, do you really think Jacob need to tell you the part and spec of the pcb ??? Common , no company will do this.
 
 He just done a step up program for those who not happy with there card and no other company do this when all card reach the advise spec. The XOC 500w bios is a + and not the actual spec of the card.
 
 Someone contact Asus and ask the thickness of the thermal pads on the rtx-3090 strix oc and Asus reply : We do not provide any spec on our card !
 
From what i see from this XOC thread, some will never be happy whatever EVGA will do for them.
  By acting and always doing like this you will make the company tired and you wont see those kind of program anymore to help customer over the spec. 
 


Wow seriously what are you on about? The UP9511R and even the supposed replacement NCP81610 voltage controllers are a downgrade from the reference spec MP2888.
EVGA doesn't do downgrades on reference spec, well not if they want to keep their fanboys they don't.
 
Jacob, it would seem that from peoples post of responses to that email, this thread is far more enlightening. Can you clarify, 'other' than what exactly? So EVGA has changed the voltage controller and nothing else. Is this correct?
murlo26
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/25 16:01:56 (permalink)
EVGA_JacobF
The replacement card may only improve overclocking in some situations, of course as is the nature with overclocking there are no guarantees and there are many variables that are at play that can make the maximum wattage and/or overclock vary. There are no other changes or updates on the card that affect stability, performance or reliability. As mentioned if any questions please email 3090oc@evga.com as this is the best way to get an answer on this matter.




No other changes? Maybe I missed it but did you confirm which changes were implemented?

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Kylearan
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/25 16:40:05 (permalink)
hyuiop
 
Wow seriously what are you on about? The UP9511R and even the supposed replacement NCP81610 voltage controllers are a downgrade from the reference spec MP2888.
EVGA doesn't do downgrades on reference spec, well not if they want to keep their fanboys they don't.
 
Jacob, it would seem that from peoples post of responses to that email, this thread is far more enlightening. Can you clarify, 'other' than what exactly? So EVGA has changed the voltage controller and nothing else. Is this correct?




The 3090 FE / 3080 FE is *NOT* a reference card.  Not sure why people keep referring to it as reference spec.  While not having a dual bios nor an in-line force flashable vbios chip (it's UDFN8 instead of SOP8), most of the specs are a bit higher than reference, compared to previous gen Founders cards.  And to make matters worse, the MP2888B used on the FE cards is *read only*.  If you hook up the Elmor EVC2 tool to it, you can access the controller but you can't write to it.
 
The only pure reference cards that I'm aware of are the Zotac, Palit, icolorful and PNY cards although there may be a couple of others (pretty much most cards where you can cross flash the other AIB's vbios and not lose any ports).
JimboJet
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/25 16:49:59 (permalink)
Hi All. 
 
Im in the UK and I have this evening (25th March) purchased a new 3090 FTW3 Ultra from Overclockers-UK. About 5 came into stock at 5pmGMT and were snapped up within minutes, I got lucky and grabbed one. They havent been in stock for a long while. (also for an eye-watering £2300 which is about $3200USD! - going rate currently from Main UK retailers!!). I was aware of issues and bios fix but not concerned as I thought it will be resolved by now - I should have looked into this more, esp here!
 
The card hasn't shipped from OcUK yet so I have options. (only a few hours since my order). Can someone from EVGA confirm the likelihood that todays OcUK stock will be the new cards (with the fix)? If not it sounds like there is no point taking it on? If I end up receiving it, is there a specific serial-number placement on the outside of the box I should identify before breaking the seal?
 
Any help or suggestions appreciated as im quite concerned given the money I have potentially spent to support EVGA?
 
TIA
 
James.
InfusionOfFear
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/25 17:01:10 (permalink)
Hi all!
 
I received my RMA today through the 3090 email address. It came in a brand new box unopened, the bios switch was on normal. I switched it to OC during the installation of the card. I won't be taken my card apart any time soon. Once new bios come out for the hybrid kit is when I'll consider taking it apart.
 
RMA Unit
Part number: 24G-P5-3987-KR
SN: 2114xxxxx8
Made in Taiwan
 
Original Unit
Part number: 24G-P5-3987-KR
SN: 2114xxxxx0
Pacakged in U.S.A
 
RMA Unit backside
https://ibb.co/sFjTxwN
 
Original Unit backside
https://ibb.co/dW0jxsg 
 
GPUZ

 
GPU-Z 100% Fans
Game: Quake II RTX
1of2

 
2of2

post edited by InfusionOfFear - 2021/03/25 19:12:24

Attached Image(s)

q437637
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/25 17:27:43 (permalink)
InfusionOfFear
Hi all!
 
I received my RMA today through the 3090 email address. It came in a brand new box unopened, the bios switch was on normal. I switched it to OC during the installation of the card. I won't be taken my card apart any time soon. Once new bios come out for the hybrid kit is when I'll consider taking it apart.
 
RMA Unit
Part number: 24G-P5-3987-KR
SN: 2114xxxxx8
Made in Taiwan
 
Original Unit
Part number: 24G-P5-3987-KR
SN: 2114xxxxx0
Pacakged in U.S.A
 
RMA Unit backside
https://ibb.co/sFjTxwN
 
Original Unit backside
https://ibb.co/dW0jxsg 
 
GPUZ

 
GPU-Z 100% Fans
1of2

 
2of2





what gemes or benchmark did u use for those two pictures? For me, port royal gets 390-400w but occt shader complexity 3 gets 460w
InfusionOfFear
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/25 19:19:59 (permalink)
q437637 what gemes or benchmark did u use for those two pictures? For me, port royal gets 390-400w but occt shader complexity 3 gets 460w

 
 
I updated my original post as well. I used Quake II RTX for around 30 minutes of game play at 4k. 
 
Original Post here
Here is a Time Spy run with fans at 100%

post edited by InfusionOfFear - 2021/03/25 19:39:31
lobstar
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/25 21:26:43 (permalink)
KPE 520w bios actually runs at 520w on these new boards.  Just sayin'.  Stable clocks too.  Temps are great on air.  Juuuuuuuuuuust sayin'.

 
Den-ko
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/25 21:59:47 (permalink)
lobstar
KPE 520w bios actually runs at 520w on these new boards.  Just sayin'.  Stable clocks too.  Temps are great on air.  Juuuuuuuuuuust sayin'.



 
has anyone else tried this?
changboy
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/25 22:06:17 (permalink)
lobstar
KPE 520w bios actually runs at 520w on these new boards.  Just sayin'.  Stable clocks too.  Temps are great on air.  Juuuuuuuuuuust sayin'.




 Can you show us a port royal score with the 520w bios with your new card ?
ccabal2003
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/25 22:41:05 (permalink)
Here is mine .
Maxed out at 466W
+90C + 850M
14584 score. Is that good? Have not been following average ftw 3090 scores
3dmark.com/pr/961224
 
 
 
post edited by ccabal2003 - 2021/03/30 18:25:58
elbramso
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/25 23:02:46 (permalink)
ccabal2003
Here is mine . KPE 520 on FTW3 Ultra
Maxed out at 489W
+90C + 850M
14584 score. Is that good? Have not been following average ftw 3090 scores
3dmark.com/pr/961224
 
 


Is this from the advanced RMA? Score is OK but I'm wondering why pcie slot power draw is still at almost 80w.

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ccabal2003
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/25 23:06:19 (permalink)
No, new card. Got it last week via que system.
arcky
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/25 23:21:43 (permalink)
New RMA program, waterblocked with kp520 bios: https://www.3dmark.com/pr/960295
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/25 23:41:42 (permalink)
JimboJet
Hi All. 
 
Im in the UK and I have this evening (25th March) purchased a new 3090 FTW3 Ultra from Overclockers-UK. About 5 came into stock at 5pmGMT and were snapped up within minutes, I got lucky and grabbed one. They havent been in stock for a long while. (also for an eye-watering £2300 which is about $3200USD! - going rate currently from Main UK retailers!!). I was aware of issues and bios fix but not concerned as I thought it will be resolved by now - I should have looked into this more, esp here!
 
The card hasn't shipped from OcUK yet so I have options. (only a few hours since my order). Can someone from EVGA confirm the likelihood that todays OcUK stock will be the new cards (with the fix)? If not it sounds like there is no point taking it on? If I end up receiving it, is there a specific serial-number placement on the outside of the box I should identify before breaking the seal?
 
Any help or suggestions appreciated as im quite concerned given the money I have potentially spent to support EVGA?
 
TIA
 
James.


Hi James,
I sent an email to the EVGA RMA department and they told me they would replace my card but there is no ETA for delivering new cards to Germany.
That means I'll have to be patient and keep the fingers crossed that the power draw in the PCIe-Slot won't mess up my board.
BR
Heinz 
post edited by HeinzNeu - 2021/03/26 01:32:17

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TheNaitsyrk
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/25 23:45:16 (permalink)
Now we know the problem. Thanks.

Obviously nothing I can do yet due to them not fixing EU stuff yet so we are just stuck with duds for now.
changboy
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/26 00:06:15 (permalink)
arcky
New RMA program, waterblocked with kp520 bios: https://www.3dmark.com/pr/960295



 Its a really good score dude.
Lord Winchester
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/26 00:51:47 (permalink)
EVGA_JacobF
The replacement card may only improve overclocking in some situations, of course as is the nature with overclocking there are no guarantees and there are many variables that are at play that can make the maximum wattage and/or overclock vary. There are no other changes or updates on the card that affect stability, performance or reliability. As mentioned if any questions please email 3090oc@evga.com as this is the best way to get an answer on this matter.




 
 
This night I received a response from 3090oc@evga.com and there is still the Part No. Error in the mail:
 
"This offer is ONLY for owners of the EVGA GeForce RTX 3090 FTW3 ULTRA (24G-P4-3987-KR)."
 
 
I thought, this typo was fixed long time ago🤔
post edited by Lord Winchester - 2021/03/26 01:06:37


JimboJet
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/26 03:53:40 (permalink)
Iv cancelled my order. Not paying $3200 with such uncertainty and no current mechanism in the UK to RMA (although I appreciate its only just come to light and the EVGA team will be working on support mechanism with global teams).
jaxkrabbit
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/26 06:45:21 (permalink)
So what is the consensus on the new cards? Is it worth it to do a replacement?
bern43
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/26 07:08:00 (permalink)
jaxkrabbit
So what is the consensus on the new cards? Is it worth it to do a replacement?


Wondering the same thing.  My card's pcie slot goes up to 80w but the card maxes out around 485w with relatively even draw across all of the pins.  This is in Port Royal with just the power slider maxed in AB, but no overclock.  I'm not thrilled with the pcie slot but otherwise the card seems decent.
esschallert
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/26 07:10:07 (permalink)
changboy
 Guys, do you really think Jacob need to tell you the part and spec of the pcb ??? Common , no company will do this.
 
 He just done a step up program for those who not happy with there card and no other company do this when all card reach the advise spec. The XOC 500w bios is a + and not the actual spec of the card.
 
 Someone contact Asus and ask the thickness of the thermal pads on the rtx-3090 strix oc and Asus reply : We do not provide any spec on our card !
 
From what i see from this XOC thread, some will never be happy whatever EVGA will do for them.
  By acting and always doing like this you will make the company tired and you wont see those kind of program anymore to help customer over the spec. 
 




I have to completely disagree with you. If there are problems they have or at least should address it (Power balance issue).
With my both cards for example (If you count the wattage as advertised spec), then there is clearly something wrong. Both of them reach only a maximum of average 380 watts, peaks are around 390W. With that the clocks suffer. I can put +200 on the clock, it shortly reports a peak of around 2100 MHz but the complete average throughout the gaming or benchmarks is around the lower 1900s.

AMD RYZEN 5950x
Asus ROG Crosshair VIII Formula
32 GB Corsair Dominator Platinum RGB @ 3600 MHz 
2x EVGA 3090 FTW3 Ultra Gaming
Leadex 80 PLUS Platinum 8Pack Edt. Netzteil - 2000 Watt
Case TT WP100
Windows 10 Pro
 

BaDBoY_uK
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/26 07:20:17 (permalink)
Emailed the 3090oc@. Got a stupid email back about my card not being registered under my account - even though EVGA have replaced it twice so far. Now still waiting on a final response. After spending 2000$ with EVGA my card leaves FPS on the table. Top-of-the-line card = neutered. 
post edited by BaDBoY_uK - 2021/03/26 07:26:05
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