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EVGA Advanced RMA speed and questions regarding replacement card

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HE4THEN
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2020/08/25 12:03:06 (permalink)
Hello EVGA Community,
 
First of all thanks to the EVGA team for sending a replacement unit right away. Took just a few business days for a replacement card to arrive. Excellent hotline service as well. 1+++
 
Here to my questions:
The card I got is a rev. 1.0 card and my faulty one is a rev. 1.1 card, is there any major differences I should be worried about?
I am asking because I noticed a few differences and of course have a few things that I wonder if I need to send it back as well:
1. coil whine at idle, very noticeable when close to case window / my faulty card didn‘t have that, but of course coil whine when pushing high fps
 
2. card arrived with a bent metal part(?), the black part which can be seen on the photo here:

 
3. card arrived with a bent logo/text plate as seen on the photo here:
 

 
4. card seems to have slightly higher average temps in idle and with boost lock enabled or disabled / sometimes hit 78 degrees on MEM2 with boost lock enabled but no load / I'll keep an eye on the temps to see if that is really the case*
 
5. is it a refurbished card or new? I am asking because it doesn't have the sticker here seen on the photo:
 

 
6. rev. on the PCB / left faulty - right rma card
 

 
*system is exactly same configuration as was when my faulty card died, same ambient temps, same room, same Windows version, clean driver install
 

EVGA Z390 DARK / i9 9900KS / EVGA 2080 Ti FTW3 Ultra
Ballistix 2x8GB 4000MHz / EVGA CLC 280 / EVGA DG-86
  
 
#1

3 Replies Related Threads

    HE4THEN
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    Re: EVGA Advanced RMA speed and questions regarding replacement card 2020/08/26 09:35:50 (permalink)
    Anyone from the EVGA team able to help with this? 
    (asking because I am worried to run out of time for sending my faulty card back before getting this sorted out - 14 or 30 days?)

    EVGA Z390 DARK / i9 9900KS / EVGA 2080 Ti FTW3 Ultra
    Ballistix 2x8GB 4000MHz / EVGA CLC 280 / EVGA DG-86
      
     
    #2
    davevt31
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    Re: EVGA Advanced RMA speed and questions regarding replacement card 2020/08/26 10:17:39 (permalink)
    Give them a call and point them to this thread with your pictures.


     
       
     
    #3
    HE4THEN
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    Re: EVGA Advanced RMA speed and questions regarding replacement card 2020/08/26 12:37:59 (permalink)
    davevt31
    Give them a call and point them to this thread with your pictures.


    Will do that on Thursday. Thanks

    EVGA Z390 DARK / i9 9900KS / EVGA 2080 Ti FTW3 Ultra
    Ballistix 2x8GB 4000MHz / EVGA CLC 280 / EVGA DG-86
      
     
    #4
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