DCowdery
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Hello, I have a 3090 FTW3 (Non Ultra). The card just stopped working and it is showing a Red Led on the far right power connector. My computer works fine (all lights are on, and another video card works fine in it). I have a 850w Platinum Power Supply, and I tested all the 8 pin connectors with no issues from them. I also have three separate 8 pins connectors going to the card (no daisy chaining). I moved the connectors around to different slots, but it is always the far right led that is red no matter what connector I put in it. Any Ideas?
post edited by DCowdery - 2020/10/10 19:15:15
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arestavo
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Re: 3090 FTW3 Red Led on far Right Power Connector... Card does not work.
2020/10/10 19:15:35
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☄ Helpfulby DCowdery 2020/10/10 19:54:45
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stefanhondasi
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Re: 3090 FTW3 Red Led on far Right Power Connector... Card does not work.
2020/10/10 19:18:05
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Like a sad before evga have great customer service but at same time these cards do not seem as good as later models. Lots of bugs
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DCowdery
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Re: 3090 FTW3 Red Led on far Right Power Connector... Card does not work.
2020/10/10 19:18:59
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arestavo EVGA has a 24/7 tech support line: https://www.evga.com/about/contactus/
Thanks, I was hoping for an easy answer... but I may need to RMA it. EDIT: I RMA'd it through the Support Number. I love EVGA Customer Service, they were great.
post edited by DCowdery - 2020/10/10 19:39:25
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Phil6970
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Re: 3090 FTW3 Red Led on far Right Power Connector... Card does not work.
2020/10/10 22:23:41
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The faults scare me when reading them here but what I hear and see of the support from EVGA makes it good. Waiting on 3080 FTW3 Ultra.
Intel 10920X/Aorus Gaming 9 X299/ Corsair Dominator Platinum Pro RGB 8x8Gb/ Asus GTX1080ti
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rage2122
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Re: 3090 FTW3 Red Led on far Right Power Connector... Card does not work.
2020/10/11 00:58:32
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I’m in the same boat with the red light, what’s the eta with RMA in getting you a new card and are you forced to wait for them to receive your current card before they ship you a new one?
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DCowdery
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Re: 3090 FTW3 Red Led on far Right Power Connector... Card does not work.
2020/10/11 06:51:33
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rage2122 I’m in the same boat with the red light, what’s the eta with RMA in getting you a new card and are you forced to wait for them to receive your current card before they ship you a new one?
I have to send the Card in. When EVGA gets the card, they will ship me my new card within 3 days. EVGA is sending me a shipping label to ship the card back to them. They also pay for shipping back to you, unless you want to get your card faster than UPS Ground...that will cost you some more money. By the way, their Customer Service person (can't remember their name, darn it!) was awesome. I was on the phone total of 10 mins from start to finish. They were kind and understanding, but sounded tired... I bet they are being worked like crazy right now. EVGA still has the best customer service of any tech company I have dealt with... That is why I have bought their products for 20 years.
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arestavo
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Re: 3090 FTW3 Red Led on far Right Power Connector... Card does not work.
2020/10/11 08:59:56
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☄ Helpfulby DCowdery 2020/10/11 21:38:32
rage2122 I’m in the same boat with the red light, what’s the eta with RMA in getting you a new card and are you forced to wait for them to receive your current card before they ship you a new one?
Advanced RMA (EAR I think they call it) is an option that you can purchase when you register your card. I got it this round, and they have a Saturday delivery option as well. Basically you'll give them a CC number to put a hold on the new card that is shipped, and you won't be charged as long as you send the old card back.
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turboD
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Re: 3090 FTW3 Red Led on far Right Power Connector... Card does not work.
2020/10/11 09:55:00
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Man a lot of these 3080/3090 FTW 3 Ultras with issues in here. Makes me scared for my FTW 3 Ultra that i am expecting... You wait forever to get a card and it stops working like that is just crushing.
post edited by turboD - 2020/10/11 09:57:16
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rage2122
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Re: 3090 FTW3 Red Led on far Right Power Connector... Card does not work.
2020/10/11 12:15:12
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Thanks for the info. I called support and initiated a RMA which seemed pretty painless. Just more waiting time and hopes that I don't lose the silicon lottery 2x.
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tt0ne
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Re: 3090 FTW3 Red Led on far Right Power Connector... Card does not work.
2020/12/14 02:56:26
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It's 2:55 AM on my last week of vacation. Was playing Cyberpunk 2077 and this just happened. Exactly the way described by OP. I'm so depressed. Calling EVGA now.
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EVGAStevie
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Re: 3090 FTW3 Red Led on far Right Power Connector... Card does not work.
2021/01/05 00:57:31
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It was funny it try to find out whats the solution for an card thats 1 weeks old (RTX 3090 FTW3 Ultra Gaming) an well is stop working as yours. I am not alone ^^ i do not overclock my card at this time and think that was not the issues ^^ i now waits for the RMA approval. I hope i doesn't get issues with the card again. Before the card working properly the game (mafia 1 definitive) is stutter and cry for more Performance. I've got 15 fps before the card is crashed forever. I Was hope to get an solution to fix it by myself... Edit: I couldn't fix this issue by myself and has starting the RMA process. I have to tried out something but the card doesn't work in any of my 4 PCs. I also tried 3 PSU's (evga 850Watt, Tagan 1150 Watt and Lepa with 1600 Watts) with different 8 PIN Plugs. I has plugged 3 seperate cables from psu without any daisy chaining. All of my cards (Titan Black, GTX 1080 and RTX 2080Ti) are working in any of the machines so the only Thing that stopped working is the flagship RTX3090 FTW3 Ultra Gaming in newest Version with Black rubbers on the sides. I hope i get the replacement in short. That was frustrating and also with the price. The 3 fans are also stopped running after the red light of death
post edited by EVGAStevie - 2021/01/06 06:01:42
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TheSSCE
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Re: 3090 FTW3 Red Led on far Right Power Connector... Card does not work.
2021/01/06 13:33:29
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Yeah, *sigh*, just got the red light of death on my 3090 FTW3 Ultra and completed RMA. I have my old 2080 super, so it's fine. I did run into a concerning thing with my 2080 super...so, I was replaying Far Cry: New Dawn at max settings with my 3090, benchmark at 90 FPS, but now with my 2080 super it benchmarks at the exact same at 90 FPS??? I changed nothing. Specs: i9 9900 kf Maximus XI hero MB LG 34 in Ultrawide 1400p Destiny 2 also have no frame differences...I don't get it. I feel like I should have more frames on a 3090. Makes me wonder if there was something wrong with my card from the start. Little off topic, but still. Hopefully my new card won't be a $2k brick.
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EVGAStevie
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Re: 3090 FTW3 Red Led on far Right Power Connector... Card does not work.
2021/01/06 15:26:11
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Maybe you have locked your fps in game. I have strong OCed 2080 Ti but in any game i've got minimum of 50% + FPS with the 3090 before it's died. For the 3090 i used 10980XE. For the 2080Ti i owned 9900K with 5.1 GHz on All cores. But the Thing is that the 10980XE and the 3090 running only at stock clocks. The machine is fast enough all games running like hell. 90 FPS in Far Cry New Dawn? Maybe on Vsync on and limited the setting to 90 FPS. I'm not an fan from far cry games bit for sure the 3090 will be run 50% faster as my 2080Ti . But maybe the game doesn't need many ressources i think. Did you try Cyberpunk 2077 with the two Psycho and anything other in ultra and in 4k and try with same settings with your 2080Ti? I'm for sire you will see big difference. I paid 2200 Euros for this card with 10 years warranty then i sas shocked for about 10 minutes as i registered the card is end of Life ^^
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Kylearan
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Re: 3090 FTW3 Red Led on far Right Power Connector... Card does not work.
2021/01/06 15:33:47
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Looks like it's the Nvidia drivers (very likely combined with perhaps with some combination of a certain specific hardware component unique to eVGA--fuse /shunt or power balancing?) that is destroying your guys cards. Take a look at this post. Light load games crashing (but no 100%+screaming fans happening). https://linustechtips.com...ty-in-light-workloads/
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EVGAStevie
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Re: 3090 FTW3 Red Led on far Right Power Connector... Card does not work.
2021/01/06 15:35:09
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I'm for sure that was Nvidia fault in the GPU or maybe to many heat. It's difficult to say but i has smell on my card after the crash an she's smells good for sure. It's the smell that should have New cards or when it's smell like grillparty the card should be burned :) no joke that is so. I don't know for what the light is but fore sure nothing what is good for the card.
I still waiting for the replacement or further Information about it. Maybe them have realized that many 3090 cards are stopped working and this was really hard for evga too.
I hope them will find out quick whats the reason why these cards falls out.
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EVGAStevie
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Re: 3090 FTW3 Red Led on far Right Power Connector... Card does not work.
2021/01/06 15:39:21
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For sure the issues starts when them released their new driver . That could be for sure. With the old Titan Black in my 10980XE System i can play mafia 1 definitive with 28 FPS and in Low /4K :) better than nothing but i better forwarding to play on my 2080Ti system ^^
post edited by EVGAStevie - 2021/01/06 15:45:27
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