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3080 TI causing computer shut down

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Salty Brit
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2021/10/01 18:39:04 (permalink)
I installed my new EVGA 3080 Ti FTW3 Ultra Gaming card about two months ago without issue. Since then I have experienced several full computer shut downs. By shut down I mean everything suddenly shuts off and then automatically comes back on maybe 3-5 minutes later leading me to think its a fail safe mechanism. 

What leads me to believe its related to the new card (other than the fact that it only started to happen after I installed it) is that it seems to happen when I have a game and another application running at the same time. Let me try to explain. I can have YouTube open on one screen and play games on the other without issue. But when I minimize the game (have it running in the background) and I focus on a web browser, excel file, or discord for a while, the computer will immediately shut down then moment I click to return to the game. 
 
I wondering if anyone else has experienced this and how they might have over come it? Is it eating up too many frames while the game is idle? Is it just a setting that needs to be changed?
 
Any help would be appreciated, thanks!
EVGA GeForce RTX 3080 Ti FTW3 ULTRA
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13 Replies Related Threads

    abonomi003
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    Re: 3080 TI causing computer shut down 2021/10/01 18:40:37 (permalink)
    Do you have a 850GA PSU model?
     
    If you do and bought it awhile ago then may need to RMA it.
    #2
    Salty Brit
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    Re: 3080 TI causing computer shut down 2021/10/01 20:04:01 (permalink)
    I have a SilverStone 1200W PSU
    #3
    Nozler
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    Re: 3080 TI causing computer shut down 2021/10/01 20:24:25 (permalink)
    PSU has four sockets for the 12v rail three for the gpu and one for the pcie socket?
    Do all your connections have independent connections and no splitters? Js wondering

    heatware
     
    #4
    rmorse27
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    Re: 3080 TI causing computer shut down 2021/10/02 07:03:09 (permalink)
    try not use any splitters on pcie cables each one should have there own dedicated cable.

    Intel i9 14900kf-Asus Z790 Rog Strix-E Wifi-Corsair 64GB @6400 DDR5-EVGA 3080TI FTW HC-EVGA G6 1000 PWS-Samsung Pro 2TB 4.0-Thermaletake Case-Corsair Pump/Res Combo
     
     http://www.heatware.com/eval.php?id=66896
     
    #5
    varunpriolkar
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    Re: 3080 TI causing computer shut down 2021/10/02 10:07:47 (permalink)
    To make sure it's not an OS issue, you can try stress testing your system on Linux.
    #6
    dwoodward
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    Re: 3080 TI causing computer shut down 2021/10/02 10:38:02 (permalink)
    Complete computer specs would be helpful in trying to diagnose any issues. Especially in cases of complete reboots. 
     
    Does your computer blue screen? And if so, what error does it report on it? All things to keep in mind. 
     
    So, It's impossible to even attempt to help without full PC specs, and any errors if they exist. My initial feeling is either Memory or PSU issues. Especially driving two monitors, one for the game, and another for web, at the same time.

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    #7
    aka_STEVE_b
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    Re: 3080 TI causing computer shut down 2021/10/02 13:05:08 (permalink)
    Older Seasonics / Silverstones & certain Evga units all have had issues with the 30xx series extreme voltage spikes - change your psu /or RMA your current one will probably solve all your problems
    post edited by aka_STEVE_b - 2021/10/02 19:26:30

    AMD RYZEN 9 5900X  12-core cpu~ ASUS ROG Crosshair VIII Dark Hero ~ EVGA RTX 3080 Ti FTW3~ G.SKILL Trident Z NEO 32GB DDR4-3600 ~ Phanteks Eclipse P400s red case ~ EVGA SuperNOVA 1000 G+ PSU ~ Intel 660p M.2 drive~ Crucial MX300 275 GB SSD ~WD 2TB SSD ~CORSAIR H115i RGB Pro XT 280mm cooler ~ CORSAIR Dark Core RGB Pro mouse ~ CORSAIR K68 Mech keyboard ~ HGST 4TB Hd.~ AOC AGON 32" monitor 1440p @ 144Hz ~ Win 10 x64
    #8
    dk10438
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    Re: 3080 TI causing computer shut down 2021/10/02 14:06:52 (permalink)
    Check dimm temps
    3080 exhausts directly over ram and is 52 degrees in my system (3080)

    My ram temps were 55 plus which resulted in shutdowns.
    #9
    ObscureEmpyre
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    Re: 3080 TI causing computer shut down 2021/10/02 14:55:24 (permalink)
    What platform are you running on? I’ve heard of oddities with AMD and this symptom occurring after installing a 3000 series GPU. Do you have a different GPU you could test with?


    #10
    dk10438
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    Re: 3080 TI causing computer shut down 2021/10/02 15:03:50 (permalink)
    Yeah amd
    5800x
    Aorus b550 master
    Corsair 3200 32 GB rgb ram

    Never had a problem with my asus 3070 but that produces a lot less heat (and I never stress tested with PR which requires stable ram)
     
    Update: did more testing ram DIMMS is still overheating even with the cooling fan.  On closer inspection, there's a lot of vents from the backplate spewing hot air into the system which I measured to be 53 degrees.  I took some heat sinks and covered up some more of the 3080 exhaust vents and DIMM max is 50 degrees and I'm able to complete PR stress testing at 29 degrees ambient.  Hope this helps.
    post edited by dk10438 - 2021/10/02 17:26:48
    #11
    2112buzz
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    Re: 3080 TI causing computer shut down 2021/10/02 15:09:05 (permalink)
    Did you recently update the bios? I have and now experiencing complete video lockups in BF4.
     
    #12
    rjbarker
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    Re: 3080 TI causing computer shut down 2021/10/02 19:02:42 (permalink)
    aka_STEVE_b
    Older seasonics have issues with the 30xx series extreme voltage spikes - change your psu /or RMA your current one will probably solve all your problems




    +1 ....complete shut down or reboot points to PSU....

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    #13
    rckrz6
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    Re: 3080 TI causing computer shut down 2021/10/02 19:54:14 (permalink)
    id try a different PSU, i was having shutdowns and it ended up being my psu
    #14
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