Hi all,
 
I purchased a 2080ti ftw3 Ultra Hybrid straight from EVGA (kit was preinstalled already). And i have this noise which i think is the pump? This can't be coil whine, its too loud. Anyone recognize it? 
 
This is at idle, as you can see the GPU fan is not spinning cause of my curve. Idle temps are 34 and max i hit under load is 58-59, stock. 
 
Sounds annoying as hell, is this normal?
 
Videos:
 
Video 1: youtu.be/gvmhVIyL6A8
 
Video 2: youtu.be/jjzLim-KyXI
  
 Add "https://" before the videos 

The voice is always there, on idle or at load. The difference is at load its masked by the fan noise which doesnt bother me, it bothers me when its at idle when im not gaming or chilling in the same room (in which case i have to turn it off...). Im pretty sure its not coil whine because i have a little coil whine; when i benchmark or run a game the coil whine begins (very minor, like a frequency change), but on idle its not there. 
 
The GPU is mounted just as per EVGA's instructions, in the rear case fan with the hoses being at the bottom and the rad above the gpu . I tried tilting the case to no avail. Highly doubt its air pockets because i have done a lot of research and this doesn't sound like air bubbles/pockets at all. 
 
I called evga support and they recommended to run a burn-in test from 6- 8 hours which is what im currently doing while at work. Doubt it will solve anything, but hopeful.  

That's the pump inside the round waterblock. Search these forums, that's a widely known issue here (by us customers) that they seem to be ignoring. Several cases of people RMAing just to get the same noise, myself included. It's not necesarily EVGA's fault, but more likely Asetek's who is the manufacturer of the pump/radiator, just a bad design. 
 
I would also caution AGAINST the magnet trick, I tried this while monitoring temps because, the impeller is magnetically driven, putting a magnet above it could stop it right? And I was right, temps shot to 80C within seconds before I removed the magnet and watched them plummet back down into the 40s. 

ikeike
Is there anyone who got a pump back that doesn't have that noise, does that even exist? That would be nice to know.

Not that I'm aware of. Some have said their RMA cards are slightly better but still audible. Others have said their RMA was worse and they wish they stuck with the first one.

It's a crap shoot, really. If I were you I'd spend some time testing different fan profiles for your case fans and see if you can find a happy balance between keeping things quiet and eliminating that whine.

I would take the card out and place on a flat static free surface and then Press the Center of the VRM Fan Down and Then Release 5 or 6 times.

The first step in solving any problem is admitting there is a problem, not what I expected from EVGA in all honesty, trying to pin it on my setup and circulation where its clear from the 100s of posts on this forum that they have a pump problem. 
 
This is what i got, totally unacceptable. 
 
"Hello ,
thank you for your update.
Our RMA-Department, have reviewed the clips, you have send in the first mail.
Based on the clip, what we could see, the tubes on the Radiator, as well the whole circulation for the Card, are a bit restrained.
This can cause this noise too, because this can create small air bubbles, which pass through the pump and the pump have to work harder.
Unfortunately, the noise level is normal, when the card is working.
We can't offer the RMA-Service. because as mentioned in the first mail, the noise level is suppresed, when the case is closed. However, please check, if the tubes (and the radiator) can be adjusted somehow, that this normal working noise shouldn't come up again."
 
 

I have tried everything, it has nothing to do with the mount or the cables. My current temps are at 29-32 Idle and 54-58 Load which is great. If there was any restriction with the circulation as they were claiming i would not have those temps. 
Also i tried horizontally mounting and still the same noise. I even unscrewed the fan & rad and held them up high so that the tubes are fully straight for like 5 mins while the computer is running, still the same noise. They cant possibly blame it on my setup when the evidence replicating my issue is all over the forum, its not just possible. They should talk to the pump manufacturer and ask for better quality pumps that make less noise. 
 
I am still discussing the RMA with them as i dont think its fair that everyone who had this issue was offered an RMA as you can see in all the threads and here they are trying to reject mine, the thing is they offered me an RMA at first and then they suddenly changed their minds.... 
Series of events:
1- Emailed them about the issue and the noise with the videos
2- They emailed back saying might be air bubbles, try mounting it differently and run a burn in test overnight as it might be coil whine (lol). I did anyway, i mounted horizentally and ran an overnight test for 7 hours. Still the same issue.
3- emailed them back saying im having the same issue., Linked someone with the same problem with an audio recording and told them its very common and that this isnt only me.
4- THEY OFFERED me an RMA.
5- I asked if the RMA is sure to fix this problem as i live overseas, and if i RMA it will cost me and i will be without a PC for 3 weeks, so what are the chances that this problem will be fixed, as i dont wanna RMA and receive the same problem back (waste of time and money). 
6- They emailed me saying this is my fault, blame it on circulation, retract RMA ......(email above)
7- Emailed them back saying this is not acceptable, this is a pump issue they should own up to it and everyone else was offered an RMA. 
 
Still waiting to hear back from them.....

transdogmifier
I put the hybrid kit on my FTW3 Ultra Gaming and cranked it to 100%....so I can't really comment, as the noise isn't why I got
the kit..I got it to keep the card cooler... heh..
 
I hope you get what you want... which is silence ... good luck!

Is yours making the same noise mine is?

^ This was going to be my suggestion. With as much hassle as the OP is having with the RMA, I'm afraid he's going to end up extremely disappointed with a noisy replacement after being without a computer for a while, waiting on the new GPU.

OP, the only way you're going to be truly happy at this point is to just try to get a refund and go a different route. Don't waste your time with an RMA. It's not worth it.

 
I think that is a solid move. I have a 2080 ti FTW3 Ultra (3 fan cooler) that I installed the Hybrid kit on. My hybrid kit is definitely quieter but it seems I got lucky with the pump noise lottery. The drop in temps with the hybrid kit is notable (anywhere from 6-10C lower for me), but with the 3 fan cooler I never exceeded 68C anyway. So either option is going to keep things plenty cool. 

And while the fans are louder on the Ultra (non-hybrid) tthe sound of those 3 fans at say 80% is less annoying than the pump noise I hear in your videos and videos posted by others. 

In the mean time, since you are planning on sending the card back regardless, you could give the magnet solution a try. Take a small fridge magnet and move it around the shroud, right above the pump. You'll hear it shift the impeller slightly. In my case it actually made it louder since mine is close to silent. But others have reported that if it's already loud, it does make it quieter by shifting it. 

Just be aware that I was able to fully stop the impeller with the magnet and needed to move the magnet around for a couple of seconds to get the impeller moving again. It was scary at the time but in retrospect it's not a very big deal. 

Anyway, just a thought.  

I wouldn't recommend the magnet as that could create other issues or possibly damage the pump.
 
I listened to the video again and it does seem like that is the pump.  If they exchange for the FTW3 Ultra on air, you could always add your own hybrid kit to it, whether it purchasing from EVGA again and installing it yourself in hopes you get a quieter pump through the DYI kit or from Corsair or NZXT but you'll have to check for compatibility on their GPU brackets and choosing whichever AIO you'd like to cool the GPU.

Wish you luck and keep us up to speed.

So the update is EVGA dont change card, they only do RMA, hence i cant get the aircooler.
 
I wanted to do advanced RMA and offered collateral (full price of the card for 1500 USD) so they can ship me a new one and once i receive that i will ship this back and get the refund, but they said this service isnt applicable in my MENA regions.
 
So now my rma is approved but im hesitant to send my card over as ill be without a pc for maybe 2-3 weeks. I might send them the card when im going on summer holiday in a month or two this way the wait will be less.....

GTXJackBauer
Just find a used cheap GPU and just use that till you get your RTX back.

^ This.

Just wanted to report back.
I returned the Hybrid to newegg for a full refund. Ordered the aircooled version straight away at the same time.
Received my card and i am so glad that i switched. My pc is once again peaceful. Idle temps of 41, load temps of 64 degree Celsius (Timespy extreme stress test). I traded off a few degrees for the safety of my brain cells. I hope evga take note of the amount of ppl returning their hybrids due to this issue and ensure their next hybrid cards are better than this.