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GTX 560 Ti Freezing in BF4, running HOT!

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jonny b
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2013/12/04 18:33:05 (permalink)
Hey all, I've seen a few posts about this issue and I'm honestly about ready to throw my computer out the window! 
 
I haven't OC'd anything. Actually, I think the computer is rather underpowered. I built this machine in 2009 and had it OC'd for a few weeks, but reverted back to basics after a BIOS update.
 
Here are my sys specs:
OS: Windows 7 Professional 64-bit
Mobo: EVGA 141-BL-E757-TR LGA 1366 Intel X58 ATX X58 SLI LE Intel Motherboard
Processor: Intel Core i7-920 Bloomfield 2.66GHz LGA 1366 130W Quad-Core Processor BX80601920/920  @ 2.67GHz (8 CPUs), ~3.2GHz
RAM: 2x Crucial 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1066 (PC3 8500) Triple Channel - 12288MB RAM
Vid: EVGA GeForce GTX 560 Ti (Fermi) 2GB 256-bit GDDR5 PCI Express 2.0 x16 HDCP Ready SLI Support Video Card
Power supply: CORSAIR TX Series CMPSU-750TX 750W ATX12V v2.3 SLI Ready CrossFire Ready 80 PLUS BRONZE Certified Active PFC Compatible
HDD: Western Digital WD VelociRaptor WD3000HLFS 300GB 10000 RPM 16MB Cache SATA 3.0Gb/s 3.5"
 
I recently formatted/reinstalled and physically cleaned the PC. I've downloaded E-Leet Tuning, OC Scanner and Precision X.
Followed suggested fixes from several posts. They only seem to buy me a few more minutes. All drivers are up to date, to the best of my knowledge.
 
Idle the GPU is running at about 28°c/30°c, once i get into BF4 running and about 5 to 8 minutes into game play, 68° was the highest i saw RivaTuner hit and the computer froze.
 
 
post edited by jonny b - 2013/12/04 18:37:04
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    Ramtruck
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    Re: GTX 560 Ti Freezing in BF4, running HOT! 2013/12/04 18:37:23 (permalink)
    Are you running it on lowest settings? I have no clue about BF4 myself, but I googled the specs and if you're running them above the absolute minimum, your computer may just not be able to handle it. http://www.game-debate.com/games/index.php?g_id=3060&game=Battlefield%204
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    jonny b
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    Re: GTX 560 Ti Freezing in BF4, running HOT! 2013/12/04 18:41:22 (permalink)
    @: yes, all lowest settings. Thats what I don't get. I should be able to have this game cranking!
     
    Also using GeForce Experience.
     
    Oddly enough, there were some major Vid driver issues I encountered at the end of September. I wasn't able to do anything for more than 30 or 45 minutes w/o getting a "your video driver has crashed' message. So, I had to revert back to 314.XX version of the vid drivers. Using GeForce Experience, I updated my drivers to R3311, 331.82, and everything was working nicely for about 2 weeks.
     
    This "freezing" only started happening on Sat, Nov 30th.
     
    To the best of my knowledge, nothing has changed on my computer since then (other than my most recent cleaning). I ran  EVGA OC Scanner X for over 2 hours w/o any issues. Actually, I left the house and came home to a functioning computer. All the tests that I've run never get the GPU overheated.
     
    I'm all up for any and all suggestions!
    post edited by jonny b - 2013/12/04 18:54:31
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    Squall_Rinoa86
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    Re: GTX 560 Ti Freezing in BF4, running HOT! 2013/12/04 19:00:41 (permalink)
    Have you taken the 560's heat shield off to clean it that way? That's the only way I clean graphics cards now.
     
    As far as BF4.. Not to sure sense the game runs in x64 I cannot get a in game temp reading without having to alt tab etc. Have you tried the latest beta drivers?? See if they help your issue any?
     
    use precision to make a fan profile to help cool your card down sooner?
    post edited by Squall_Rinoa86 - 2013/12/04 19:03:32




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    Ramtruck
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    Re: GTX 560 Ti Freezing in BF4, running HOT! 2013/12/04 19:03:23 (permalink)
    I also forgot to recommend playing in windowed mode or maybe a different resolution! Try them both and one might work. I got left4dead 2 to run on my old piece of junk laptop that way, so it could help troubleshoot.
    #5
    Sajin
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    Re: GTX 560 Ti Freezing in BF4, running HOT! 2013/12/04 19:15:34 (permalink)
    #1 Delete your BF4 settings file.
    1. The settings file is located in: C:\Users\USERNAME\Documents\Battlefield 4\settings
    2. locate the file: PROFSAVE_profile & delete it.
     
    #2 Uninstall EVGA Precision X, make sure to select "No" to saving profiles when uninstalling precision.
     
    #3 Perform a clean installation of video drivers. (Do not install GeForce Experience.)
    1. Download & save driver 331.82 to your desktop. 
    2. Double click on 331.82-desktop-win8-win7-winvista-64bit-english-beta.exe located on your desktop & run the extractor.
    3. Select custom advanced install, under custom installation options uncheck all options but graphics driver & physx system software, check mark perform clean install, then click next to install the driver, reboot computer when asked.
     
    #4 Reinstall the latest version of EVGA Precision X & setup a custom fan profile. The following is recommended...

     
    #5 Launch BF4 and manually adjust your graphics settings to something your rig can handle. Test settings and play. 
    #6
    SeanEJohan
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    Re: GTX 560 Ti Freezing in BF4, running HOT! 2013/12/04 19:31:10 (permalink)
    Yeaaaa a 560 isn't going to handle Bf4 even at lowest settings...Those cards are just too weak and dated. I think even a single 660 would struggle at low settings. Most newer titles require a single 680 or above to play at medium settings.
    post edited by SeanEJohan - 2013/12/04 19:34:34

    i5 2500k Sandy Bridge@5.0ghz@1.455Vcore
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    jonny b
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    Re: GTX 560 Ti Freezing in BF4, running HOT! 2013/12/04 19:33:13 (permalink)
    Squall_Rinoa86
    Have you taken the 560's heat shield off to clean it that way? That's the only way I clean graphics cards now.
     
    As far as BF4.. Not to sure sense the game runs in x64 I cannot get a in game temp reading without having to alt tab etc. Have you tried the latest beta drivers?? See if they help your issue any?
     
    use precision to make a fan profile to help cool your card down sooner?


    I took the casing of the VC today. Put new thermopaste on the the chip.
    Haven't tried new beta drivers. will give that a shot.
     
    @ramtruck - window mode always works better. but thats not how i roll. I appreciate it. I've always found that to the temp answer. :)
    #8
    Squall_Rinoa86
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    Re: GTX 560 Ti Freezing in BF4, running HOT! 2013/12/04 19:33:41 (permalink)
    SeanEJohan
    Yeaaaa a 560 isn't going to handle Bf4 even at lowest settings...Those cards are just too weak and dated for Bf4's engine. I think even a single 660 would struggle at low settings.




    uh no... i use a 660 ti and at 1680x1050 i play on all ultra.. never goes past 30fps...max of 60.




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    SeanEJohan
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    Re: GTX 560 Ti Freezing in BF4, running HOT! 2013/12/04 19:36:30 (permalink)
    Yeah no......1 660 would get less than 20fps avg. Want me to post the benchmark??
     

    That would suck to only get a 20fps avg......

    i5 2500k Sandy Bridge@5.0ghz@1.455Vcore
    Msi Z68a-GD-55 Military Class II board
    2 Evga 670 GTX FTW 2Gb versions@1320/3707 -1280/3707/145% power target/k-boost locked
    Hyper 212 Plus cooler push /pull
    Corsair HX850 watt psu (80% Gold)                                    
    G-skill Ripjaws 1600mhz memory (9-9-9-24) 4 x 4gig(16 gig)       
    Intel Cherryville 520 SSD (240gb) 
    Intel Maplecrest 330 SSD (120gb)
    BenQ 2420TE 144hz/1ms/with Lightboost/Motion Blur/ Flicker-Free Technology/ Multimode FPS-RTS/Nvidia 3D Vision 2
    Antec 300 case w/ 7 fans 
    6x 120mm Sickleflow Green LED 2k rpm fans
    1x 140mm Roswell Hyperborea 1300rpm fan
    Logitech gear G9/G15
    Firestrike score- http://www.3dmark.com/3dm/1947312
    3Dmark11- http://www.3dmark.com/3dm11/6795820[/p
    #10
    Squall_Rinoa86
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    Re: GTX 560 Ti Freezing in BF4, running HOT! 2013/12/04 19:38:06 (permalink)
    SeanEJohan
    Yeah no......1 660 would get less than 20fps avg. Want me to post the benchmark??
     

    That would suck to only get a 20fps avg......





    I get more then 20....




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    #11
    Sajin
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    Re: GTX 560 Ti Freezing in BF4, running HOT! 2013/12/04 19:38:13 (permalink)
    SeanEJohan
    Yeaaaa a 560 isn't going to handle Bf4 even at lowest settings...Those cards are just too weak and dated. I think even a single 660 would struggle at low settings. Most newer titles require a single 680 or above to play at medium settings.


    Minimum specs for BF4 is a 8800GT, the OP's 560 ti is faster than that.
    #12
    Squall_Rinoa86
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    Re: GTX 560 Ti Freezing in BF4, running HOT! 2013/12/04 20:01:29 (permalink)



    There's proof supporting my claims.
     
    Intel Core i5 760 @ 4.0GHz
    8GB DDR3 1944MHz
    120GB Samsung 840 EVO
    EVGA 660 GTX Ti 2GB


    Screen was made back in 2007.. still doesn't have a dead pixel yet which is a Acer AL2016W @ 1680x1050 It's a 20" LCD none HD.. Maybe if i was running 1920x1080 or something of that sorts... id get maybe 25fps low but not likely.

    560 GTX Ti is fine for medium to high still for BF4 using SBAO
    post edited by Squall_Rinoa86 - 2013/12/04 20:58:45




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    jonny b
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    Re: GTX 560 Ti Freezing in BF4, running HOT! 2013/12/05 05:12:17 (permalink)
    Squall_Rinoa86
    Have you taken the 560's heat shield off to clean it that way? That's the only way I clean graphics cards now.
     
    As far as BF4.. Not to sure sense the game runs in x64 I cannot get a in game temp reading without having to alt tab etc. Have you tried the latest beta drivers?? See if they help your issue any?
     
    use precision to make a fan profile to help cool your card down sooner?


    I've taken off the shield all together, its spotless :)
    BF4 freezes with both x86 and 64 versions.
     
    Sajin
    #1 Delete your BF4 settings file.
    1. The settings file is located in: C:\Users\USERNAME\Documents\Battlefield 4\settings
    2. locate the file: PROFSAVE_profile & delete it.
     
    #2 Uninstall EVGA Precision X, make sure to select "No" to saving profiles when uninstalling precision.
     
    #3 Perform a clean installation of video drivers. (Do not install GeForce Experience.)
    1. Download & save driver  to your desktop. 
    2. Double click on 331.82-desktop-win8-win7-winvista-64bit-english-beta.exe located on your desktop & run the extractor.
    3. Select custom advanced install, under custom installation options uncheck all options but graphics driver & physx system software, check mark perform clean install, then click next to install the driver, reboot computer when asked.
     
    #4 Reinstall the latest version of  & setup a custom fan profile. The following is recommended...
     
     
    #5 Launch BF4 and manually adjust your graphics settings to something your rig can handle. Test settings and play. 




    Doing fresh/clean installs. removing old profiles.
     
    I'm not saying this fixed the issue but, I was able to play the game for about 20 minutes until I changed the graphics to from HIGH to MEDIUM. Then the game crashed on me. Go figure. I was getting about 30 fps fullscreen 1920 x 1200.
     
     
    post edited by jonny b - 2013/12/05 05:49:36
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    Squall_Rinoa86
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    Re: GTX 560 Ti Freezing in BF4, running HOT! 2013/12/05 09:01:11 (permalink)
    hmm.. Here's an Idea... Have you un-parked your cores?

    http://www.overclock.net/t/1439672/want-to-increase-bf4-frames-unpark-your-cores

    http://hardforum.com/show...11218&postcount=16
     
    May help, Also have you went to Intel.com and updated the chipset drivers? Could help some.. Know your having an issue with the 560 itself but wont hurt to cover all bases.

    Custom fan profiles help... If the latest beta drivers don't help and sense you said you cleaned it I'm feeling like it could be time to send that card in for a RMA soon. Does it do it with other games?
    post edited by Squall_Rinoa86 - 2013/12/05 09:05:31




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    #15
    Sajin
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    Re: GTX 560 Ti Freezing in BF4, running HOT! 2013/12/05 10:32:01 (permalink)
    jonny b
     
    Doing fresh/clean installs. removing old profiles.
     
    I'm not saying this fixed the issue but, I was able to play the game for about 20 minutes until I changed the graphics to from HIGH to MEDIUM. Then the game crashed on me. Go figure. I was getting about 30 fps fullscreen 1920 x 1200.

    What kinda crash? Computer Freeze? Crash to Desktop? The game stopped responding, or what?
     
    #16
    jonny b
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    Re: GTX 560 Ti Freezing in BF4, running HOT! 2013/12/05 10:57:40 (permalink)
    The first one was a hard freeze. Couldn't alt tab or anything. had to restart.
     
    Just got done playing, now the game crashes... so I think the graphics card heating issue has been resolved. I'll post more later tonight if anything else happens.
     
     
    Squall_Rinoa86
    hmm.. Here's an Idea... Have you un-parked your cores?

    http://www.overclock.net/t/1439672/want-to-increase-bf4-frames-unpark-your-cores

    http://hardforum.com/show...11218&postcount=16
     
    May help, Also have you went to Intel.com and updated the chipset drivers? Could help some.. Know your having an issue with the 560 itself but wont hurt to cover all bases.

    Custom fan profiles help... If the latest beta drivers don't help and sense you said you cleaned it I'm feeling like it could be time to send that card in for a RMA soon. Does it do it with other games?



    thanks, ill take a look!
    i'll double check my drivers.
    Only gets screwy with BF4. All other games are fine.
    post edited by jonny b - 2013/12/05 11:00:40
    #17
    Sajin
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    Re: GTX 560 Ti Freezing in BF4, running HOT! 2013/12/05 11:20:24 (permalink)
    jonny b
    Only gets screwy with BF4. All other games are fine.

    It's probably the game itself. Do you have BF3? If so, how does it run?
    #18
    jonny b
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    Re: GTX 560 Ti Freezing in BF4, running HOT! 2013/12/05 11:29:57 (permalink)
    I do have Bf3, but not installed. However, when I did have the game installed, I was using a evga GTX 260. :D never had any problems with that card.
     
    Thank you for the help! I really do appreciate it.
    #19
    Sajin
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    Re: GTX 560 Ti Freezing in BF4, running HOT! 2013/12/05 11:31:03 (permalink)
    No problem. 
    #20
    jonny b
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    Re: GTX 560 Ti Freezing in BF4, running HOT! 2013/12/05 11:35:10 (permalink)
    Initially, I was sure it was the video card over heating. now taht we've got that all squared away, I really think it has to do with the way the game's statistics is handled/passed along.
     
    BTW, my FPS have increased significantly.
     
    Good to know:
    http://www.intel.com/p/en...ort/detect?iid=dc_iduu
    #21
    Sajin
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    Re: GTX 560 Ti Freezing in BF4, running HOT! 2013/12/05 11:48:08 (permalink)
    Here is one other thing you might try... http://support.microsoft.com/kb/929135#method1 (Cleans up startup apps that might be affecting BF4.)
    #22
    jonny b
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    Re: GTX 560 Ti Freezing in BF4, running HOT! 2013/12/05 13:16:04 (permalink)
    I monitor startup files frequently. There isn't anything starting w/o my say so! :D
     
    Any other fun thoughts or suggestions?
    #23
    Sajin
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    Re: GTX 560 Ti Freezing in BF4, running HOT! 2013/12/05 13:29:36 (permalink)
    jonny b
    I monitor startup files frequently. There isn't anything starting w/o my say so! :D
     
    Any other fun thoughts or suggestions?


    I doubt you would want to do this but you could try testing all your hardware to make sure it's 100%. http://forums.evga.com/FindPost/1938132
    #24
    jonny b
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    Re: GTX 560 Ti Freezing in BF4, running HOT! 2013/12/05 17:34:30 (permalink)
    hell yeah i'll do it! I mean, I might as well since i'm on a computer fixing rampage.
    post edited by jonny b - 2013/12/05 17:44:25
    #25
    Sajin
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    Re: GTX 560 Ti Freezing in BF4, running HOT! 2013/12/05 17:38:19 (permalink)
    jonny b
    hell yeah i'll do it!


    Follow post #47 on that link. 
    #26
    maniacvvv
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    Re: GTX 560 Ti Freezing in BF4, running HOT! 2013/12/05 18:12:48 (permalink)
    I would suggest trying Nvidia 331.58 (shutdown precision and custom mode/clean install)
    For 5/600 series cards and BF4 it is the most stable
    For many 5/600 users (including myself) use of -anything- higher will crash as you are describing... with 331.58 its crash free.
    *I believe your use of a higher driverset, is whats causing your last remaining issue      
     
    post edited by maniacvvv - 2013/12/05 18:16:40




    #27
    jonny b
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    Re: GTX 560 Ti Freezing in BF4, running HOT! 2013/12/05 19:41:03 (permalink)
    @maniacvvv: WELCOME TO THE PARTY PAL!
     
    Perfect timing! after attempting to play a few rounds tonight, couldn't get more than 20 minutes in until, you guessed it, "freeze"! I'll give the older drivers a shot.
     
    Do you have a link to 331.58? or should i first attempt 331.65 which I have already downloaded... currently running 331.82
     
    @Sajin: I ran most of the tests, wasn't exactly happy. Then again, I never am when I run the tests. ;)
    #28
    Sajin
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    Re: GTX 560 Ti Freezing in BF4, running HOT! 2013/12/05 20:25:44 (permalink)
    Here is driver 331.58... http://us.download.nvidia.com/Windows/331.58/331.58-desktop-win8-win7-winvista-64bit-english-whql.exe
     
    What happened when running the tests?
    #29
    jonny b
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    Re: GTX 560 Ti Freezing in BF4, running HOT! 2013/12/05 20:26:26 (permalink)
    after about 20 minutes playing 331.65, still froze.
    #30
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