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What to do about my GTX 970 SC ACX 2.0 (black screen-cold boot necessary issue)

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MightionNY
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2015/07/01 15:31:25 (permalink)
I made this post in the motherboards forum right after my brand new PC crashed playing Skyrim:

http://forums.evga.com/Cr...ve-beeps-m2359469.aspx
 
Short version - my EVGA GTX 970 SC (the 2974 card) won't play games (Skyrim, specifically) at stock, factory-overclocked speed. It crashes even with Precision running and the GPU temp in the sixties - it was so "cool" the GPU Boost was boosting it to 1404 mhz. The system needs a hard shutdown and cold reboot before the video will come back.
Last night, I used Precision to tune the card -114 mhz, to match the "Stock" GTX 970. Skyrim ran for 33 mins with no crash; boosting up to 1297 mhz, even. Even at SC speeds and an accidental .5 ghz overclock of the CPU, it will still run any benchmark I throw at it, even OC Scanner stress test.
This thread is that of someone with the same card replacing literally everything else and still having the issue, so I'm reluctant to go down the RMA path based on that and what I've read here in the GTX 980 FTW thread, which is pretty much the same issue I and other 970 owners are seeing. Unless a similar fix is found for the GTX 970 SC ACX 2.0.
Assuming they don't, I'm wondering what the best option is:
1. Upgrade/step up to a 980 that isn't affected (a 980 is way more card than I need, with a step up cost of at least $150)
2. Keep it and hope for a fix for EVGA 970 SC ACX 2.0 cards (trick is to get EVGA to admit, find, and fix it first)
3. RMA a card that is less than a week old - which doesn't appeal because I would want a brand-new card, not an RMA'ed one, and the fact mine has the free backplate on it.

Like I said in my support ticket; I don't have any spare equipment to test this card with. Nothing that isn't five years old, anyway.
 
Any ideas? (Okay, that wasn't short at all...)
 
 
 

My Current PC: Victory Saber
EVGA X99 FTW
Intel Core i7 5820K - 3.30 ghz (stock clock)
Corsair Vengeance LPX 16 GB (4x4GB) DDR 2666
EVGA GTX 1080 SC2
EVGA Supernova 750 G2
2 TB WD Black (64 mb cache, 7200 rpm)
Apevia X-Dreamer 4 Black/Red
Windows 10 Home
#1

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    cheechx310
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    Re: What to do about my GTX 970 SC ACX 2.0 (black screen-cold boot necessary issue) 2015/07/01 16:36:47 (permalink)
    MightionNY
    I made this post in the motherboards forum right after my brand new PC crashed playing Skyrim:

    http://forums.evga.com/Cr...ve-beeps-m2359469.aspx
     
    Short version - my EVGA GTX 970 SC (the 2974 card) won't play games (Skyrim, specifically) at stock, factory-overclocked speed. It crashes even with Precision running and the GPU temp in the sixties - it was so "cool" the GPU Boost was boosting it to 1404 mhz. The system needs a hard shutdown and cold reboot before the video will come back.
    Last night, I used Precision to tune the card -114 mhz, to match the "Stock" GTX 970. Skyrim ran for 33 mins with no crash; boosting up to 1297 mhz, even. Even at SC speeds and an accidental .5 ghz overclock of the CPU, it will still run any benchmark I throw at it, even OC Scanner stress test.
    This thread is that of someone with the same card replacing literally everything else and still having the issue, so I'm reluctant to go down the RMA path based on that and what I've read here in the GTX 980 FTW thread, which is pretty much the same issue I and other 970 owners are seeing. Unless a similar fix is found for the GTX 970 SC ACX 2.0.
    Assuming they don't, I'm wondering what the best option is:
    1. Upgrade/step up to a 980 that isn't affected (a 980 is way more card than I need, with a step up cost of at least $150)
    2. Keep it and hope for a fix for EVGA 970 SC ACX 2.0 cards (trick is to get EVGA to admit, find, and fix it first)
    3. RMA a card that is less than a week old - which doesn't appeal because I would want a brand-new card, not an RMA'ed one, and the fact mine has the free backplate on it.

    Like I said in my support ticket; I don't have any spare equipment to test this card with. Nothing that isn't five years old, anyway.
     
    Any ideas? (Okay, that wasn't short at all...)
     
     
     


    How do you join the step up program
    #2
    Sajin
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    Re: What to do about my GTX 970 SC ACX 2.0 (black screen-cold boot necessary issue) 2015/07/01 16:58:07 (permalink)
    According to this thread both you guys are having the same issue the 980 FTW owners are experiencing. I would contact EVGATech_DaveB and ask him to look into the issue for 970 users as well. The 980 FTW card now has a fix available.
     
     
    #3
    MightionNY
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    Re: What to do about my GTX 970 SC ACX 2.0 (black screen-cold boot necessary issue) 2015/07/01 17:29:01 (permalink)
    Ah.  I had posted this thread hoping an EVGA Tech would see it and reply; and I wouldn't have to PM a stranger - besides, I don't know the protocol for contacting the EVGA posters directly. :)

    My Current PC: Victory Saber
    EVGA X99 FTW
    Intel Core i7 5820K - 3.30 ghz (stock clock)
    Corsair Vengeance LPX 16 GB (4x4GB) DDR 2666
    EVGA GTX 1080 SC2
    EVGA Supernova 750 G2
    2 TB WD Black (64 mb cache, 7200 rpm)
    Apevia X-Dreamer 4 Black/Red
    Windows 10 Home
    #4
    Sajin
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    Re: What to do about my GTX 970 SC ACX 2.0 (black screen-cold boot necessary issue) 2015/07/01 17:40:01 (permalink)
    Click on EVGATech_DaveB's name link in post #3, locate "profile options" on his profile, select "send a private message" 
    #5
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