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Help/Trouble Installing EVGA GTX960

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Bugobark
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2016/01/18 18:51:26 (permalink)
While installing my new GTX 960, my system starts to boot up. I see the "Gateway" BIOS screen then I get one short beep from my internal speaker it does this 3 times then the screen on my monitor goes to a blinking cursor in the top left hand corner. I am not able to go into BIOS or Boot Options or Safe Mode.  Things I have tried thus far:  Removed all Graphics drivers, reseated graphics card, reseated RAM, Flashed BIOS, I have also looked for a way to disable the "Secure Boot" my BIOS does not allow for the option and when I try SHIFT + Restart in Windows I see nothing in Advanced Options.  Prior to this I was using a Radeon HD 6770 I had no problems with the installation of that card I was able to run Fallout 4 with it but after five years of use the fan blades started to fall off and it sounded like a helicopter taking off.  Any help would be greatly appreciated.
 
Card: GTX960 FTW
02G-P4-2968

System Info:
:Windows 10 Home 64-bit (10.0, Build 10586)(10586.th2_release.160104-1513)
                 Language: English (Regional Setting: English)
      System Manufacturer: Gateway
             System Model: DX4870
                     BIOS: BIOS Date: 03/12/12 09:47:18 Ver: 04.06.05
: Intel(R) Core(TM) i3-2120 CPU @ 3.30GHz (4 CPUs), ~3.3GHz
                   Memory: 14336MB RAM
      Available OS Memory: 14214MB RAM
                Page : 1803MB used, 26746MB available
Card name: Intel(R) HD Graphics
       Manufacturer: Intel Corporation
          Chip type: Intel(R) HD Graphics Family
           DAC type: Internal
        Device Type: Full Device
         Device Key: Enum\PCI\VEN_8086&DEV_0102&SUBSYS_063D1025&REV_09
     Display Memory: 1664 MB
   Dedicated Memory: 32 MB
      Shared Memory: 1632 MB
PSU: DYNEX  DX-520wps
 
 
#1

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    agent8
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    Re: Help/Trouble Installing EVGA GTX960 2016/01/18 18:58:11 (permalink)
    From the quick looks of it, I would guess it is going to be that power supply or the mobo. Try this, take the battery out of the motherboard for a few minutes to clear cmos and try again. Just in case....


    Heat http://heatware.com/eval.php?id=64212


    #2
    agent8
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    Re: Help/Trouble Installing EVGA GTX960 2016/01/18 19:46:36 (permalink)
    Also, some of those store bought PCs will not let you upgrade certain hardware sometimes. That make the bios locked to the original stuff at times But seeing that you did so with the Radeon HD 6770, I am not sure.


    Heat http://heatware.com/eval.php?id=64212


    #3
    bob16314
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    Re: Help/Trouble Installing EVGA GTX960 2016/01/19 07:49:53 (permalink)
    I would go to Gateway Drivers & Downloads to get/install the latest BIOS/Firmware version (UEFI P11.B1 dated 3/4/2014) for your DX4870 and go from there.

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    #4
    EVGA_James
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    Re: Help/Trouble Installing EVGA GTX960 2016/01/19 14:43:55 (permalink)
    It is very likely that the motherboard in its current state does not support the Geforce 900 series. As previously mentioned I would strongly suggest looking into updating the bios on the motherboard as well as contact the computer manufacturer to further confirm if your model does support the newer 900 series. 
    post edited by EVGATech_JamesL - 2016/01/19 15:04:15


    #5
    Cool GTX
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    Re: Help/Trouble Installing EVGA GTX960 2016/01/19 14:53:06 (permalink)
    EVGATech_JamesL
    It if very likely that the motherboard in its current state does not support the Geforce 900 series. As previously mentioned I would strongly suggest looking into updating the bios on the motherboard as well as contact the computer manufacturer to further confirm if your model does support the newer 900 series. 


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