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GTX 970 SSC Exclamation sign in device manager

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fhibbert
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2016/07/19 15:38:49 (permalink)
Hi, everyone.
 
I got a GTX 970 SSC (04G-P4-3975-KR) and after i install the nvidia driver it will show an yellow exclamation sign in device manager.
I have tried everything windows clean, install clean driver, install driver downgrade to no avail.
Does anyone has the same problem and know how to fix this?
This is the first time ever i get a problem with an evga video card.
Thank you in advance for any help you can give to me.
 
Fritz
 
 
System Specs:
Asus Z97-Pro Gamer
i7 4690K
16 Gig (4x4) Corsair Vengeance
250 gig Samsung SSD 850 evo m.2
Corsair 750 watt powersupply
post edited by fhibbert - 2016/07/20 04:26:53
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    Sajin
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    Re: GTX 970 SSC Exclamation mark in device manager 2016/07/19 15:51:21 (permalink)
    What are your full system specs? Code 43?
    #2
    fhibbert
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    Re: GTX 970 SSC Exclamation mark in device manager 2016/07/20 04:25:15 (permalink)
    Thank you for your respond Sajin
     
    My system specs are:
    Asus Z97-Pro Gamer
    i7 4690K
    16 Gig (4x4) Corsair Vengeance
    250 gig Samsung SSD 850 evo m.2
    Corsair 750 watt powersupply
    #3
    fhibbert
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    Re: GTX 970 SSC Exclamation sign in device manager 2016/07/20 17:23:19 (permalink)
    Hi KevinS
    I got Windows 7 Pro.
    And yes indeed it shows error code 43?
    Can this be fix? or do I own a nice black plastic block?
    B.T.W.
    On O.S. boot up the fans spins and once windows loads they go still.
     
    Thx
     
    #4
    Sajin
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    Re: GTX 970 SSC Exclamation sign in device manager 2016/07/20 17:33:42 (permalink)
    Try reinstalling the drivers after cleaning the old ones out with ddu, also move the card to another pci-e slot & use a different set of pci-e power cables to power the card to see if it helps get rid of the code 43 error as well as the fans spinning full blast once in windows.
    #5
    fhibbert
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    Re: GTX 970 SSC Exclamation sign in device manager 2016/07/21 16:26:28 (permalink)
    Hi, Thx for your responces.
    I tried everything Sajin suggested to no avail, BTW the fans don go full blast they stop spinning once windows boot.
     
    #6
    ragevirusqq
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    Re: GTX 970 SSC Exclamation sign in device manager 2016/07/21 16:29:45 (permalink)
    BY default they dont spin until 60C

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    Sajin
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    Re: GTX 970 SSC Exclamation sign in device manager 2016/07/21 16:34:14 (permalink)
    fhibbert
    Hi, Thx for your responces.
    I tried everything Sajin suggested to no avail, BTW the fans don go full blast they stop spinning once windows boot.
     

    Looks like it may be time to rma the card. You have already done a re-install of windows correct?

    ragevirusqq
    BY default they dont spin until 60C

    +1
    #8
    Dr.Death
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    Re: GTX 970 SSC Exclamation sign in device manager 2016/07/21 16:48:38 (permalink)
    I will agree   sounds like a lemon hardware   I find its a slight chance that code = driver issue  unless it win 10 then all bets are off
     
     
    if possible  test the card in another capable  computer  nd see if the  device manager shows the same   in it if so call it a faulty  card,  if not ???    if the card was bad in some way  it should error the same in any computer  [windows and drivers loaded ]  [opinion]
    post edited by Dr.Death - 2016/07/21 16:54:01
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    bob16314
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    Re: GTX 970 SSC Exclamation sign in device manager 2016/07/21 17:10:49 (permalink)
    ragevirusqq
    BY default they dont spin until 60C



    That is of course unless the QSD BIOS switch on that card is in the Performance BIOS position, then they should run in low RPM mode below 60C..But then again, the QSD BIOS switch in the dBi BIOS position is the default position.
     
    Other than that, sounds like a bad card to me though, but testing in another system would be a good idea..Or create another drive partition and temporarily put Windows on it (space permitting) rather than reinstalling/repairing on your main partition..Windows might choke on the install anyway if the card is bad and you don't take it out and use iGPU graphics, who knows. 

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    #10
    fhibbert
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    Re: GTX 970 SSC Exclamation sign in device manager 2016/07/22 19:31:58 (permalink)
    Hi all, and thank you for your input.
    I have tried everything installed it on a different system windows 10, windows 7 different pci exp slot with a 560 GTX as primary all comes up as code 43.
    Can some one guide me on how to turn it to the second bios see if that works please?
     
    Thx 
     
    Fritz
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    HeavyHemi
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    Re: GTX 970 SSC Exclamation sign in device manager 2016/07/22 19:55:37 (permalink)
    fhibbert
    Hi all, and thank you for your input.
    I have tried everything installed it on a different system windows 10, windows 7 different pci exp slot with a 560 GTX as primary all comes up as code 43.
    Can some one guide me on how to turn it to the second bios see if that works please?
     
    Thx 
     
    Fritz


    At this point, if you have established that it gives the same error condition in more than one system, it is probably best to RMA the GPU.
    Any how the BIOS switch is located here:
     
    Just power down the system, change the switch position and reboot. That is all there is to it.
    post edited by HeavyHemi - 2016/07/22 19:59:17

    EVGA X99 FTWK / i7 6850K @ 4.5ghz / RTX 3080Ti FTW Ultra / 32GB Corsair LPX 3600mhz / Samsung 850Pro 256GB / Be Quiet BN516 Straight Power 12-1000w 80 Plus Platinum / Window 10 Pro
     
    #12
    fhibbert
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    Re: GTX 970 SSC Exclamation sign in device manager 2016/07/22 20:13:39 (permalink)
    Thank you Hemi.
     
    My cards switch is on the side of the card. If seen from above i see 1     2 3 position. If seen from the bootom of the card i see Slave     Master printed out on the PCB.
     
    Is this a 3 position switch (bios 1 Bios 2 write protect) or a 2 position (bios 1 Bios 2)?
     
    Thx
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    fhibbert
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    Re: GTX 970 SSC Exclamation sign in device manager 2016/07/22 20:45:32 (permalink)
    Ok. Got this far now.
    I manage to put the card switch in 2nd Bios position and it gave me code 43 yet again in windows 10. Then I put the switch in the middle position and now it does not show the 970 with exclamation sign but it gives me "Microsoft Basic Display Adapter" instead. 
    What can i do? Should I maybe try and flash the bios see if that works? 
     
    Fritz
    #14
    Sajin
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    Re: GTX 970 SSC Exclamation sign in device manager 2016/07/23 14:27:56 (permalink)
    fhibbert
    Ok. Got this far now.
    I manage to put the card switch in 2nd Bios position and it gave me code 43 yet again in windows 10. Then I put the switch in the middle position and now it does not show the 970 with exclamation sign but it gives me "Microsoft Basic Display Adapter" instead. 
    What can i do? Should I maybe try and flash the bios see if that works? 
     
    Fritz


    Try installing the latest graphics drivers since the "Microsoft basic display adapter" is showing up.
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    fhibbert
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    Re: GTX 970 SSC Exclamation sign in device manager 2016/07/25 06:50:52 (permalink)
    I did no luck
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    Sajin
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    Re: GTX 970 SSC Exclamation sign in device manager 2016/07/25 17:19:29 (permalink)
    fhibbert
    I did no luck


    What happened when you tried to install the latest graphics driver?
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    fhibbert
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    Re: GTX 970 SSC Exclamation sign in device manager 2016/07/28 16:21:33 (permalink)
    Same error. 43
     
    #18
    Sajin
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    Re: GTX 970 SSC Exclamation sign in device manager 2016/07/28 16:23:30 (permalink)
    Time to rma the card.
    #19
    Dr.Death
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    Re: GTX 970 SSC Exclamation sign in device manager 2016/07/28 18:07:30 (permalink)
    out side of what I see from win-10  error 43   has not been a good thing for me and been just a lemon card  ,   I agree  and said above   that's your best policy now [RMA ]  ??  I don't know what you got left to try  ???  this happens to the best of us at times   just luck was not on your side this go round 
     
    good luck 
     
     
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    rkive612
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    Re: GTX 970 SSC Exclamation sign in device manager 2016/07/29 13:00:01 (permalink)
    this happened to a friend of mine who spilt food on his card. the card ended up being dead after. so im going to assume your card is a dud. sry man. hope it works out tho and wish you the best :)
    #21
    Sajin
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    Re: GTX 970 SSC Exclamation sign in device manager 2016/07/29 13:01:17 (permalink)
    rkive612
    this happened to a friend of mine who spilt food on his card. the card ended up being dead after.


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    fhibbert
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    Re: GTX 970 SSC Exclamation sign in device manager 2016/07/29 18:33:02 (permalink)
    I'm oversees so my options are limited.
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    HeavyHemi
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    Re: GTX 970 SSC Exclamation sign in device manager 2016/07/29 20:20:36 (permalink)
    Sajin
    rkive612
    this happened to a friend of mine who spilt food on his card. the card ended up being dead after.




    He was trying to warm up his Mcfries. It's not like the old days when you could get your snack on while gaming...

     
    fhibbert
    I'm oversees so my options are limited.


    Well, the forum can't do anything beyond make suggestions for trouble shooting. If your card is defective, contact EVGA directly.
     
    post edited by HeavyHemi - 2016/07/29 20:22:54

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    Dr.Death
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    Re: GTX 970 SSC Exclamation sign in device manager 2016/07/30 07:05:37 (permalink)
    you know if you use a AMD   chipset you can cook your eggs in 1/2 the time ?? lol.....
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    bcavnaugh
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    Re: GTX 970 SSC Exclamation sign in device manager 2016/07/30 12:29:54 (permalink)
    HeavyHemi
    Sajin

    He was trying to warm up his Mcfries. It's not like the old days when you could get your snack on while gaming...

     
    I'm oversees so my options are limited.


    Well, the forum can't do anything beyond make suggestions for trouble shooting. If your card is defective, contact EVGA directly.
     


    We did the same on with a deuce and a half engine with C-Rations while on a convoy and at mid way we would have a hot meal.

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    #26
    Sajin
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    Re: GTX 970 SSC Exclamation sign in device manager 2016/07/30 14:46:51 (permalink)
    HeavyHemi
    He was trying to warm up his Mcfries. It's not like the old days when you could get your snack on while gaming...



    #27
    Dr.Death
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    Re: GTX 970 SSC Exclamation sign in device manager 2016/07/30 16:20:16 (permalink)
    nothing like a hot can of beans fresh of the exhaust  manifold when your cold and wet  ..   brings back memories
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