EVGA

Sony, Steam and Amazon issuing full refunds for No Man's Sky

Author
MSim
Omnipotent Enthusiast
  • Total Posts : 14686
  • Reward points : 0
  • Joined: 2005/05/22 23:13:30
  • Location: Earth
  • Status: offline
  • Ribbons : 38
2016/08/27 21:42:34 (permalink)
http://www.inquisitr.com/3458500/no-mans-sky-steam-sony-and-amazon-begin-issuing-refunds-regardless-of-play-time/
 

Hello Games’ woes with No Man’s Sky for PC continues to bother gamers as well as its developers. In the meantime, Game Revolution reports that Steam has quietly started accepting refund requests from the PC users regardless of the play hours. Following that, even Sony and Amazon U.S. is issuing refunds to the buyers irrespective of the play hours clocked, reported Gadgets 360. The game is available via Steam, Sony, and Amazon for $59.99.

 
 
#1

12 Replies Related Threads

    Cool GTX
    EVGA Forum Moderator
    • Total Posts : 31005
    • Reward points : 0
    • Joined: 2010/12/12 14:22:25
    • Location: Folding for the Greater Good
    • Status: offline
    • Ribbons : 122
    Re: Sony, Steam and Amazon issuing full refunds for No Man's Sky 2016/08/27 22:03:56 (permalink)
    Thank for the FYI

    Learn your way around the EVGA Forums, Rules & limits on new accounts Ultimate Self-Starter Thread For New Members

    I am a Volunteer Moderator - not an EVGA employee

    https://foldingathome.org -->become a citizen scientist and contribute your compute power to help fight global health threats

    RTX Project EVGA X99 FTWK Nibbler EVGA X99 Classified EVGA 3080Ti FTW3 Ultra


    #2
    XrayMan
    Insert Custom Title Here
    • Total Posts : 73000
    • Reward points : 0
    • Joined: 2006/12/14 22:10:06
    • Location: Santa Clarita, Ca.
    • Status: offline
    • Ribbons : 115
    Re: Sony, Steam and Amazon issuing full refunds for No Man's Sky 2016/08/27 22:15:26 (permalink)
     
    They did the right thing.

                My Affiliate Code: 8WEQVXMCJL
     
            Associate Code: VHKH33QN4W77V6A
     
                 
     
     
                      
     
     
     
              
     
       
     
               
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     



     
     
     
     
     
     &nbsp
    #3
    Bosanac13
    New Member
    • Total Posts : 43
    • Reward points : 0
    • Joined: 2016/07/06 11:01:11
    • Status: offline
    • Ribbons : 0
    Re: Sony, Steam and Amazon issuing full refunds for No Man's Sky 2016/08/27 23:42:04 (permalink)
    They blatantly falsely advertise what was both in the game and how the game was to run. Glad people who wasted their money can get it back 
    #4
    Brad_Hawthorne
    Insert Custom Title Here
    • Total Posts : 23174
    • Reward points : 0
    • Joined: 2004/06/06 16:13:06
    • Location: Dazed & Confused
    • Status: offline
    • Ribbons : 39
    Re: Sony, Steam and Amazon issuing full refunds for No Man's Sky 2016/08/28 02:04:26 (permalink)
    So, instead of fixing the game, they're refunding for it. Sounds about typical. 
    #5
    rsxownes
    iCX Member
    • Total Posts : 293
    • Reward points : 0
    • Joined: 2007/05/01 08:27:13
    • Status: offline
    • Ribbons : 0
    Re: Sony, Steam and Amazon issuing full refunds for No Man's Sky 2016/08/28 04:52:00 (permalink)
    I got my refund after playing just a couple hours of the game. But my friend still has it and I just play the game through the account. He's debating whether to get a refund. I can say though that the several patches that came out has improved the performance of the game. Most noticeably that it supports SLI now and I can play at 4K smoothly. But it is still missing all the other stuff that the initial trailers were showing off and the interviews where features were talked about. It's a shame. My next space game will be Star Citizen, but even with that game I'm not going to consider getting it until patch 3.0 is released sometime in December/January.

    Current RIG
    Case: Phanteks Enthoo Primo black case
    CPU: Intel I9-13900K
    MB: ASUS ROG MAXIMUS Z790 HERO
    RAM: G.SKILL Trident Z5 RGB Series 32GB DDR5 5600
    PS: EVGA 80 PLUS Platinum 1000 W
    SSD: Kingston KC3000 4TB PCIe 4.0 x4 NVMe
    GPU: Nvidia 4090
     
    Heatware: https://heatware.com/eval.php?id=100702
     

    #6
    4g63pilot
    SSC Member
    • Total Posts : 572
    • Reward points : 0
    • Joined: 2009/02/18 10:37:44
    • Location: VA
    • Status: offline
    • Ribbons : 1
    Re: Sony, Steam and Amazon issuing full refunds for No Man's Sky 2016/08/28 09:49:43 (permalink)
    I got 30 hrs on the clock and just asked for a refund on steam.  I never asked for a refund on a game before but this is just not the game I was sold.

    CPU:  Intel i7 4790k
    CPU Cooler: Corsair Hydro Series H110i GT
    MB:  Asus Maximus VII formula
    Memory: Corsair Vengeance Pro Series 16GB
    GPU: EVGA GTX 980 SC  x2 SLI
    PWS: Corsair HXi HX1000i  1000w
    SSD: 2 Samsung Evo pro 840 250gb in raid
    HD: WD black 1TB
    DVD/BD: LG Blu Ray burner
    OS: Win 8.1 64bit
    CASE: Corsair 780T

    Monitor: Dell 34" Ultra-wide Curved Monitor
      
     
    Heatware = 4g63pilot-Zy
    #7
    4g63pilot
    SSC Member
    • Total Posts : 572
    • Reward points : 0
    • Joined: 2009/02/18 10:37:44
    • Location: VA
    • Status: offline
    • Ribbons : 1
    Re: Sony, Steam and Amazon issuing full refunds for No Man's Sky 2016/08/28 09:49:43 (permalink)
    Refund denied because I have over the 2 hour limit they allow. Oh well. Guess that report is false.
    post edited by 4g63pilot - 2016/08/28 10:12:42

    CPU:  Intel i7 4790k
    CPU Cooler: Corsair Hydro Series H110i GT
    MB:  Asus Maximus VII formula
    Memory: Corsair Vengeance Pro Series 16GB
    GPU: EVGA GTX 980 SC  x2 SLI
    PWS: Corsair HXi HX1000i  1000w
    SSD: 2 Samsung Evo pro 840 250gb in raid
    HD: WD black 1TB
    DVD/BD: LG Blu Ray burner
    OS: Win 8.1 64bit
    CASE: Corsair 780T

    Monitor: Dell 34" Ultra-wide Curved Monitor
      
     
    Heatware = 4g63pilot-Zy
    #8
    AcesofDeath7
    CLASSIFIED Member
    • Total Posts : 2974
    • Reward points : 0
    • Joined: 2008/07/01 16:45:55
    • Location: Central Illinois
    • Status: offline
    • Ribbons : 10
    Re: Sony, Steam and Amazon issuing full refunds for No Man's Sky 2016/08/28 12:43:32 (permalink)
    The article states:
     
     
    Steam’s official refund policy states the following.
    “Valve will, upon request via help.steampowered.com, issue a refund for any reason, if the request is made within fourteen days of purchase, and the title has been played for less than two hours.”

    Read more at http://www.inquisitr.com/3458500/no-mans-sky-steam-sony-and-amazon-begin-issuing-refunds-regardless-of-play-time/#oIUO4Ax1yyGFjyZX.99

     
    Looks like you have to open a support ticket with Steam to get a refund if played more than two hours.
    post edited by AcesofDeath7 - 2016/08/28 12:48:00




     
    #9
    4g63pilot
    SSC Member
    • Total Posts : 572
    • Reward points : 0
    • Joined: 2009/02/18 10:37:44
    • Location: VA
    • Status: offline
    • Ribbons : 1
    Re: Sony, Steam and Amazon issuing full refunds for No Man's Sky 2016/08/28 15:52:47 (permalink)
    AcesofDeath7
    The article states:
     
     
    Steam’s official refund policy states the following.
    “Valve will, upon request via help.steampowered.com, issue a refund for any reason, if the request is made within fourteen days of purchase, and the title has been played for less than two hours.”

    Read more at http://www.inquisitr.com/3458500/no-mans-sky-steam-sony-and-amazon-begin-issuing-refunds-regardless-of-play-time/#oIUO4Ax1yyGFjyZX.99

     
    Looks like you have to open a support ticket with Steam to get a refund if played more than two hours.


    I did. I put my reason as not being the game that was advertised and poor performance. I was denied. Their reason being I played more then the 2 hour limit.

    CPU:  Intel i7 4790k
    CPU Cooler: Corsair Hydro Series H110i GT
    MB:  Asus Maximus VII formula
    Memory: Corsair Vengeance Pro Series 16GB
    GPU: EVGA GTX 980 SC  x2 SLI
    PWS: Corsair HXi HX1000i  1000w
    SSD: 2 Samsung Evo pro 840 250gb in raid
    HD: WD black 1TB
    DVD/BD: LG Blu Ray burner
    OS: Win 8.1 64bit
    CASE: Corsair 780T

    Monitor: Dell 34" Ultra-wide Curved Monitor
      
     
    Heatware = 4g63pilot-Zy
    #10
    FattysGoneWild
    CLASSIFIED Member
    • Total Posts : 2660
    • Reward points : 0
    • Joined: 2011/04/24 18:45:43
    • Location: KFC
    • Status: offline
    • Ribbons : 3
    Re: Sony, Steam and Amazon issuing full refunds for No Man's Sky 2016/08/29 00:17:06 (permalink)
    I hope this game makes that studio close. They are crooks and liars. 

    HP Omen 880-160se custom ordered
    OS: Windows 10 64 bit
    MOBO: HP Tampa2
    CPU: Intel i7 8700k @4.8GHz
    RAM: 32GB DDR4 2400
    GPU: PNY XLR8 RTX 3080
    PSU: Delta 750w 80 Plus Platinum 
    NVMe M.2 SSD: Samsung 512GB MZVLW512HMJP
    SSD: 250GB Samsung 860 EVO
    HDD: 2TB Seagate Barracuda ST2000DM001
    Sound: Logitech Z623 THX 2.1 Speakers
    Monitor: Dell S2716DG 2560x1440 @144Hz G-Sync calibrated with ColorMunki Display
    Keyboard: HP Omen 1100
    Mouse: HP Omen 600
     
     
    #11
    candle_86
    CLASSIFIED Member
    • Total Posts : 3677
    • Reward points : 0
    • Joined: 2007/02/24 17:59:37
    • Location: Fort Worth, Texas
    • Status: offline
    • Ribbons : 7
    Re: Sony, Steam and Amazon issuing full refunds for No Man's Sky 2016/08/29 13:15:41 (permalink)
    4g63pilot
    AcesofDeath7
    The article states:
     
     
    Steam’s official refund policy states the following.
    “Valve will, upon request via help.steampowered.com, issue a refund for any reason, if the request is made within fourteen days of purchase, and the title has been played for less than two hours.”

    Read more at http://www.inquisitr.com/3458500/no-mans-sky-steam-sony-and-amazon-begin-issuing-refunds-regardless-of-play-time/#oIUO4Ax1yyGFjyZX.99

     
    Looks like you have to open a support ticket with Steam to get a refund if played more than two hours.


    I did. I put my reason as not being the game that was advertised and poor performance. I was denied. Their reason being I played more then the 2 hour limit.




     
    then file a law suit against the publisher for your money.
    #12
    stalinx20
    CLASSIFIED Member
    • Total Posts : 4977
    • Reward points : 0
    • Joined: 2009/01/03 08:56:23
    • Location: U.S., Michigan
    • Status: offline
    • Ribbons : 0
    Re: Sony, Steam and Amazon issuing full refunds for No Man's Sky 2016/09/01 22:02:37 (permalink)
    Steam has not officially announced that it is honoring the refunds. They are reviewing the requested refunds on a "case by case basis." In short, expect your refund to be declined. Good luck.
     

    Steam has published notice that it has not formally changed its refund policies and will examine requests on a case-by-case basis. Amazon and Sony have not responded to requests for comment.


    http://www.extremetech.com/gaming/234633-amazon-sony-steam-refunding-players-unhappy-with-no-mans-sky-former-sony-content-director-calls-refund-seekers-thieves

    EVGA X79 Dark
    2080 Black edition
    980
    EVGA 1000 gold PSU (Gold)
    4820K CPU
    16x G-skill
    #13
    Jump to:
  • Back to Mobile