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Dead GTX 780

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SnowKatana
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2015/09/01 16:10:12 (permalink)
My 780 overheated, started smoking then died. I have another one and that one is workring just fine and I have a huge case (Coolermaster Striker) with no other cooling issues.
 
It wasn't making noise or anything just working fine till I started smelling smoke, look down at my computer and saw a little puff of smoke, and it shut itself off. After I took the card out everything worked fine. Also the card that died was on the top with only a 2 SLI setup.
#1

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    Zuhl3156
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    Re: Dead GTX 780 2015/09/01 16:23:47 (permalink)
    Click on 'Member Home' at the top of the page and select 'My Products'. Find the serial number of the defective board and apply for an RMA.

     
     https://www.heatware.com/u/100032/to
    #2
    the_Scarlet_one
    formerly Scarlet-tech
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    Re: Dead GTX 780 2015/09/01 16:26:59 (permalink)
    Definitely apply for a RMA.


    TSgt Matthew Schwartz  SrA Bryan Bell A1C Matthew Seidler SSgt Joseph Fankhauser
    #3
    SnowKatana
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    Re: Dead GTX 780 2015/09/01 16:33:32 (permalink)
    oh yeah I know that, but I need a support number first or I would have went straight to doing an RMA, and wasn't sure how to go about doing that, and posting here about my card issue worked before. :)
    #4
    Sajin
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    Re: Dead GTX 780 2015/09/01 16:34:53 (permalink)
    Support numbers can be found here... https://www.evga.com/about/contactus/


    See my current build here: https://forums.evga.com/My-bench-rig-unlimited-power-m3596024.aspx
    RTX 2080 Ti 4-way SLI?!?!: https://forums.evga.com/RTX-2080-Ti-4way-SLi-set-by-yours-truly-m2954756.aspx
    #5
    the_Scarlet_one
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    Re: Dead GTX 780 2015/09/01 16:35:47 (permalink)
    Submit an RMA.. That is how you get the RMA lol. You don't have to post in the forum for that part.

    Support will occasionally drop by and see your thread and email you, but it is much quick to go to your products and start the RMA there.

    You can also go to the support tab and submit an RMA through that section as well.


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    #6
    Zuhl3156
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    Re: Dead GTX 780 2015/09/01 16:47:33 (permalink)
    I liked my way better.

     
     https://www.heatware.com/u/100032/to
    #7
    SnowKatana
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    Re: Dead GTX 780 2015/09/01 16:49:50 (permalink)
    oh well opps I looked in the wrong place for able to get a support number. Didn't see I could get one from the RMA page at first. XD
    #8
    the_Scarlet_one
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    Re: Dead GTX 780 2015/09/01 17:41:33 (permalink)
    :-D easy day. Let us know how it turns out.


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