solarisguru
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Is anyone else seeing this string on their GTX 1080 FE from EVGA? This string follows the card in three different computers I've tried it in. It occurs in the pre-boot phase of the system startup. Any ideas on this would be great! I'm genuinely curious if anyone else is seeing this. Thanks.  PS: The card works fine otherwise, this message is really bugging me though. (I don't feel like a $700 card should have a message like this during boot.)
post edited by solarisguru - 2016/06/05 11:19:28
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CoercionShaman
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Re: EVGA GTX 1080 FE boot error that follows card
2016/06/05 11:27:35
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What are your system specs? Motherboard, BIOS version, operating system, etc? You may just need to clear your CMOS and let the system search at boot up.
post edited by CoercionShaman - 2016/06/05 11:30:36
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arestavo
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Re: EVGA GTX 1080 FE boot error that follows card
2016/06/05 11:29:25
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Did you buy it second hand? If someone flashed a different VBIOS to it, that could be the cause.
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solarisguru
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Re: EVGA GTX 1080 FE boot error that follows card
2016/06/05 11:30:30
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ASUS Crosshair V Formula with BIOS 1703, AMD FX 8350, Windows 10 Pro 64-bit. This error string happens before the OS loads though. It occurs when the video initializes and the error follows the card between three different computers I've tried it in. It's like the BIOS of the card displays it, not the motherboard of the PC. arestavo
Did you buy it second hand? If someone flashed a different VBIOS to it, that could be the cause.
No, I bought it brand new from NewEgg last week.
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CoercionShaman
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Re: EVGA GTX 1080 FE boot error that follows card
2016/06/05 11:31:37
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Clear your CMOS by powering down and pulling the battery for about 10 seconds.
What use is knowledge if there is no understanding?~Stobaeus
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solarisguru
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Re: EVGA GTX 1080 FE boot error that follows card
2016/06/05 11:32:47
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CoercionShaman
Clear your CMOS by powering down and pulling the battery for about 10 seconds.
Already tried that, twice. At that point I took it to a friends house and installed it in his gaming PC and received the same message. (Completely different motherboard, Intel-based.)
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CoercionShaman
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Re: EVGA GTX 1080 FE boot error that follows card
2016/06/05 11:35:16
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Hmmm, that usually fixes it for us at work.
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solarisguru
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Re: EVGA GTX 1080 FE boot error that follows card
2016/06/05 11:35:31
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Here's a screenshot of the card's info via GPU-Z.  I noticed it says "Undefined" for Subvendor, could that be causing this?
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Sajin
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Re: EVGA GTX 1080 FE boot error that follows card
2016/06/05 11:46:12
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solarisguru
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Re: EVGA GTX 1080 FE boot error that follows card
2016/06/05 11:54:38
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Sajin
Reflashing the vbios should fix the problem. Time to contact evga.
That's what I thought as well. I've been talking with them via support tickets and they said this:
Hello,
There are not firmware updates for the GTX 1080. The PXE error has to do with booting from a LAN. Are you using a network to host your Windows copy? Since you are able to load Windows with the old graphics card installed then you should reflash the BIOS and apply any updates there are for Windows.
If that does not help then perform a CMOS reset. Power down the computer and remove the electrical plug from the outlet. Look for the round silver battery on the motherboard that reads CR2032 and remove the battery for 10 minutes. Replace the battery and boot back up with the 1080 installed.
If all else fails you will need to reinstall Windows altogether. Are you running Windows 10? Please let us know if you are not able to get the issue resolved.
Regards,
EVGA
The fact that the error follows the card in three different systems tells me it's not my motherboard or BIOS, OS, drivers, etc... Everybody always hears PXE and they automatically think "LAN-based PXE booting" but PXE just means Preboot Execution Environment, which is when and where the video card initializes itself. I believe the BIOS on the card needs flashed as well.
post edited by solarisguru - 2016/06/05 11:57:03
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ty_ger07
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Re: EVGA GTX 1080 FE boot error that follows card
2016/06/05 11:54:47
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Sajin
Reflashing the vbios should fix the problem. Time to contact evga. http://www.evga.com/about/contactus/
Agreed. There is something missing or corrupted in the BIOS which came on your card. Subvender says 0000 as you noted. Tell them that you don't need an update. Tell them that you just need the original BIOS again since yours is corrupted from the factory. If they don't want to give it to you, tell them you want to RMA it for a new replacement. That should get them going.
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HeavyHemi
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Re: EVGA GTX 1080 FE boot error that follows card
2016/06/05 11:57:17
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solarisguru
Here's a screenshot of the card's info via GPU-Z.
I noticed it says "Undefined" for Subvendor, could that be causing this?
You've got a problem with how the GPU is reporting itself to the system. As Sajin pointed out, reflashing the BIOS should fix it. Under vendor, it should say: EVGA (3842) Lastly, unless you're booting from a lan you don't need PXE enabled at all.
post edited by HeavyHemi - 2016/06/05 12:01:24
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solarisguru
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Re: EVGA GTX 1080 FE boot error that follows card
2016/06/05 11:57:35
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ty_ger07
Sajin
Reflashing the vbios should fix the problem. Time to contact evga.
Agreed. There is something missing or corrupted in the BIOS which came on your card. Subvender says 0000 as you noted.
Tell them that you don't need an update. Tell them that you just need the original BIOS again since yours is corrupted from the factory. If they don't want to give it to you, tell them you want to RMA it for a new replacement. That should get them going.
Thank you. I'll try that.
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demo23019
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Re: EVGA GTX 1080 FE boot error that follows card
2016/06/05 11:58:33
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Is it even possible to flash BIOS ATM? edit nvmind nflash supports
post edited by demo23019 - 2016/06/05 12:21:58
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solarisguru
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Re: EVGA GTX 1080 FE boot error that follows card
2016/06/05 11:58:55
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I just requested a copy of the current BIOS to re-flash the card. Thanks for the advice. I'll update with my results (if they send me the BIOS).
post edited by solarisguru - 2016/06/05 12:03:38
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solarisguru
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Re: EVGA GTX 1080 FE boot error that follows card
2016/06/05 12:16:28
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HeavyHemi
solarisguru
Here's a screenshot of the card's info via GPU-Z.
I noticed it says "Undefined" for Subvendor, could that be causing this?
You've got a problem with how the GPU is reporting itself to the system. As Sajin pointed out, reflashing the BIOS should fix it. Under vendor, it should say: EVGA (3842) Lastly, unless you're booting from a lan you don't need PXE enabled at all.
Thank you so much, I was curious what it should actually say right there. PXE-boot isn't enabled. In fact the onboard LAN is disabled entirely on this PC as I unfortunately have to use a WIFI dongle to get internet right now.
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solarisguru
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Re: EVGA GTX 1080 FE boot error that follows card
2016/06/05 12:20:22
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Lovely, they want me to send the card back to them via RMA because they say there is no BIOS available to flash the card with.
Hello,
If you feel that the BIOS on the card has been improperly flashed and would like to RMA the card we can have that done for you since the 1080 is a new GPU chip from Nvidia there are no current BIOS updates or a stock BIOS available and an RMA would be the only option. I can provide you with a pre-paid shipping label to send back the card as well.
Let us know what you would like to do.
Regards,
EVGA
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Sajin
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Re: EVGA GTX 1080 FE boot error that follows card
2016/06/05 12:22:29
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☄ Helpfulby solarisguru 2016/06/05 12:32:25
solarisguru
Lovely, they want me to send the card back to them via RMA because they say there is no BIOS available to flash the card with.
Hello,
If you feel that the BIOS on the card has been improperly flashed and would like to RMA the card we can have that done for you since the 1080 is a new GPU chip from Nvidia there are no current BIOS updates or a stock BIOS available and an RMA would be the only option. I can provide you with a pre-paid shipping label to send back the card as well.
Let us know what you would like to do.
Regards,
EVGA
At least you will get a new card and not re-certified one. 
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solarisguru
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Re: EVGA GTX 1080 FE boot error that follows card
2016/06/05 12:32:37
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Sajin
solarisguru
Lovely, they want me to send the card back to them via RMA because they say there is no BIOS available to flash the card with.
Hello,
If you feel that the BIOS on the card has been improperly flashed and would like to RMA the card we can have that done for you since the 1080 is a new GPU chip from Nvidia there are no current BIOS updates or a stock BIOS available and an RMA would be the only option. I can provide you with a pre-paid shipping label to send back the card as well.
Let us know what you would like to do.
Regards,
EVGA
At least you will get a new card and not re-certified one.
True.
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jfkeenan
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Re: EVGA GTX 1080 FE boot error that follows card
2016/06/05 12:43:51
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☄ Helpfulby solarisguru 2016/06/05 13:02:23
If the problem followed multiple PCs as you said, its clearly something wrong with the card. Even if you could re-flash the BIOS I wouldn't do it. A brand new card should work. Who knows what else could be the underlying cause. I hope EVGA sends you a new one right away.
It wouldn't be such a problem if the availability weren't so tough. Then you could have contacted Newegg and said "it's broke, replace it."
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firerx
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Re: EVGA GTX 1080 FE boot error that follows card
2016/06/06 06:23:49
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yeah that Subvendor should read "'EVGA 3842" :)
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solarisguru
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Re: EVGA GTX 1080 FE boot error that follows card
2016/06/09 18:18:25
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So I downloaded the new EVGA Precision designed for the GTX 1080 and when I loaded it up I was met with this:  Apparently even EVGA's own software doesn't recognize the card. (I also received a STOCK vbios the other day from EVGA and flashed the card. Didn't help.) It's looking like an RMA for sure at this point.
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bcavnaugh
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Re: EVGA GTX 1080 FE boot error that follows card
2016/06/09 18:26:13
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You got this card from Newegg or Newegg on eBay?
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solarisguru
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Re: EVGA GTX 1080 FE boot error that follows card
2016/06/09 18:27:41
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bcavnaugh
You got this card from Newegg or Newegg on eBay?
Sold by NewEgg.com.
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solarisguru
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Re: EVGA GTX 1080 FE boot error that follows card
2016/06/09 18:31:01
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Could my older PCI-E 2.0 interface bus cause this issue? (I get good benchmarks even on my older motherboard and CPU so far.)
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Sajin
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Re: EVGA GTX 1080 FE boot error that follows card
2016/06/09 18:32:24
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☄ Helpfulby solarisguru 2016/06/09 18:33:43
solarisguru
Could my older PCI-E 2.0 interface bus cause this issue? (I get good benchmarks even on my older motherboard and CPU so far.)
No.
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bcavnaugh
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Re: EVGA GTX 1080 FE boot error that follows card
2016/06/09 18:37:16
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solarisguru
Could my older PCI-E 2.0 interface bus cause this issue? (I get good benchmarks even on my older motherboard and CPU so far.)
No if the card is running Gen 2 x16 maybe Yes if running Gen 2 x8 would be a problem.
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solarisguru
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Re: EVGA GTX 1080 FE boot error that follows card
2016/06/09 18:38:08
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bcavnaugh
solarisguru
Could my older PCI-E 2.0 interface bus cause this issue? (I get good benchmarks even on my older motherboard and CPU so far.)
No if the card is running Gen 2 x16 maybe Yes if running Gen 2 x8 would be a problem.
The slot is x16.
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bcavnaugh
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Re: EVGA GTX 1080 FE boot error that follows card
2016/06/09 18:51:06
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solarisguru
bcavnaugh
solarisguru
Could my older PCI-E 2.0 interface bus cause this issue? (I get good benchmarks even on my older motherboard and CPU so far.)
No if the card is running Gen 2 x16 maybe Yes if running Gen 2 x8 would be a problem.
The slot is x16.
Does the Bios show it running x16?
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solarisguru
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Re: EVGA GTX 1080 FE boot error that follows card
2016/06/09 19:00:06
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bcavnaugh
solarisguru
bcavnaugh
solarisguru
Could my older PCI-E 2.0 interface bus cause this issue? (I get good benchmarks even on my older motherboard and CPU so far.)
No if the card is running Gen 2 x16 maybe Yes if running Gen 2 x8 would be a problem.
The slot is x16.
Does the Bios show it running x16?
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