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Can I get an EVGA response on some 970 GTX FTW TDP issues?

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r0ach
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2014/11/01 10:21:10 (permalink)
I originally made the post on overclock.net, but might as well post here to get a faster response: 
 
Ok, first off, I've used a Gigabyte 970 windforce before and the PCB on it was as thin as a sheet of paper and came basically pre-sagged/warped straight from the factory.  The EVGA 970 FTW feels much more sturdy and looks like a piece of artwork in comparison while also having a thicker PCB.  Having said that, the 970 FTW seems to have some issues.

Edit: First issue resolved, there's a 2nd bios switch on back to get rid of 0 RPM fan at idle.

Moving on to the next issue.  Here's Cryengine 3 (the game Lichdom) running on the card with 344.48 driver.  It's hard to show using the picture, but even though it looks like a flat line, the card was CONSTANTLY pinging back and forth between 1379 to 1392 speed while GPU usage was constantly bouncing up and down between 98-99% as well.  The card was running at 101%+ TDP on the meter, so the card running on stock clocks seems to throttle from TDP issues.  It seems kind of unacceptable to have a card throttle at stock clocks without even reaching the 80c throttle temp (the card never broke 75c), so there needs to be a BIOS update to increase the TDP of this card without having to use a 3rd party utility.  (edit: my BIOS says TDP is limited to 187w with max power slider, the same as the SC card...this is way too low and even lower than Asus Strix)
 
Other 970's I've used are capable of holding a constant 99% GPU load in this game that I've tested, but this card could not with the current TDP limited BIOS.  On the Gigabyte 970 I get zero tearing with vsync off in this game, but on the EVGA FTW there's tons of tearing and stutter from it ramming up against TDP limit over and over.

As for coil whine, I think I only get it on game menus with 4000 FPS so far, and not while actually playing a game.  Before someone even thinks about suggesting it, no serious gamer on the planet uses 3rd party utilities like Precision/Afterburner because they all cause lag, stutter, chop, or all of the above.  That is not a valid solution to fixing TDP limit.  It has to be a BIOS fix.  The card wants to draw 113% of TDP at stock clocks and the slider only goes to 110% anyway.

TLDR Version:  FTW card needs BIOS update to increase TDP and most people would probably prefer the fans actually spin at idle as long as the sound level is the same as a reference card or lower.






post edited by r0ach - 2014/11/03 03:09:20
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    novice01
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    Re: Can I get an EVGA response on some 970 GTX FTW issues? 2014/11/01 15:33:37 (permalink)
    Im interested in TDP, fan doesn't bother me, great thread.
    #2
    the_Scarlet_one
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    Re: Can I get an EVGA response on some 970 GTX FTW issues? 2014/11/01 15:50:51 (permalink)
    I would have though of 1% as bouncing around or throttling before reading this. Maybe around 10% but definitely not 1%.

    As for the other issues with the stuff being uncovered and the fans being off, I agree. That could be a bad mix, so I am interested what will come of that.
    #3
    r0ach
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    Re: Can I get an EVGA response on some 970 GTX FTW issues? 2014/11/01 16:20:06 (permalink)
    If you install Afterburner and change no setting at all except raise power limit from 100% to 110%, the card is a lot better at holding a flat 99% GPU utilization and you coincidentally get loss chop in game due to this.  The ridiculous part is that even with stock clocks on this card, the power TDP limit hit 111-113% in Lichdom, so there is not only 0 room to overclock on this card, setting it to maximum TDP power limit of 110% is still not good enough for stock clocks.  The other 970's I've tried are also able to hold a flat 1342 speed in games without fluctuating, while this card pings up and down still from 1390 to 1405 even with TDP slider at 110%.  The constantly pinging clock speed and anemic TDP value where you can't hit max GPU utilization makes this card stutter more than other cards.  The FTW needs a BIOS update to 120% TDP to be a valid card while using the stock clocks it ships with.  For people to have any overclock room at all, it would need 140%.
     

     
    Here's what GPU utilization looks like with power slider at default, constant pinging up and down while sitting at 98% most the time:
     

     
     
     
     
    post edited by r0ach - 2014/11/03 03:10:43
    #4
    the_Scarlet_one
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    Re: Can I get an EVGA response on some 970 GTX FTW issues? 2014/11/01 16:31:30 (permalink)
    I am kind of surprised this isn't a dual Bios card. I was going to say that a Skyn3t Bios may be good, but I wouldn't flash the stock bios and ruin a warranty.
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    freestylingford
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    Re: Can I get an EVGA response on some 970 GTX FTW issues? 2014/11/01 16:35:31 (permalink)
    Maybe the 970 you bought has to high of a voltage ID to run those clocks with out hitting the tdp i would send it back.
    But then again I guess waiting for an answer would be best for sure.

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    rshwayder
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    Re: Can I get an EVGA response on some 970 GTX FTW issues? 2014/11/01 16:40:34 (permalink)
    Scarlet-Tech
    I am kind of surprised this isn't a dual Bios card. I was going to say that a Skyn3t Bios may be good, but I wouldn't flash the stock bios and ruin a warranty.

    It is. There's a small switch on the back.
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    r0ach
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    Re: Can I get an EVGA response on some 970 GTX FTW issues? 2014/11/01 17:06:25 (permalink)
    freestylingford
    Maybe the 970 you bought has to high of a voltage ID to run those clocks with out hitting the tdp i would send it back.
    But then again I guess waiting for an answer would be best for sure.



    It's a pretty normal VID chip...I'm just testing with a graphically intensive game.
    post edited by r0ach - 2014/11/03 03:14:31
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    bain64
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    Re: Can I get an EVGA response on some 970 GTX FTW issues? 2014/11/01 17:20:26 (permalink)
    r0ach
     
    I was inspecting the PCB and noticed the mosfet/VRM section has no heatsink on it or anything.  Is this intentional?  Just bare open mosfets relying on passive cooling from the fans?  Or did they just forget to put a heatsink on mine at the factory?  If the mosfet area is supposed to rely on cooling from the fans, isn't it an extremely bad idea to have the fans idle at 0 RPM and only do something like 0 to 400 RPM during games like League of Legends?  

    Passive VRM and memory cooling according to  http://www.anandtech.com/show/8568/the-geforce-gtx-970-review-feat-evga/2
     
    CTRL + F  for VRM on that page, it's the first mention of it. 



     
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    r0ach
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    Re: Can I get an EVGA response on some 970 GTX FTW issues? 2014/11/01 19:37:32 (permalink)
    I actually take back the comment about not being a complete stutter fest.  If you go to any wide open area that really taxes the card and not inside a cave, instead of being more stuttery but bearable than other 970s, the 970 FTW has crazy amounts of stutter due to the TDP issue.  I just need to know if they plan to release a BIOS fix for this or if I should return the card.
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    r0ach
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    Re: Can I get an EVGA response on some 970 GTX FTW issues? 2014/11/01 23:12:47 (permalink)
    Just found out my FTW BIOS is limited to 187w with power slider at 110%, the same as the ghetto SC card...  That means this card has the lowest TDP out of all of them while having the highest boost clock, no wonder it has issues.  The ASUS Strix is the second lowest TDP with 196W at max power slider, but it doesn't boost anywhere near 1405.
    post edited by r0ach - 2014/11/01 23:17:18
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    julizs
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    Re: Can I get an EVGA response on some 970 GTX FTW issues? 2014/11/02 03:13:52 (permalink)
    Isn't there a bios at overclock.net that sets the TDP to 250W?
    #12
    rjohnson11
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    Re: Can I get an EVGA response on some 970 GTX FTW issues? 2014/11/02 04:07:34 (permalink)
    I have forwarded this to EVGA
    post edited by rjohnson11 - 2015/01/06 12:30:03

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    the_Scarlet_one
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    Re: Can I get an EVGA response on some 970 GTX FTW issues? 2014/11/02 04:20:57 (permalink)
    r0ach
    Just found out my FTW BIOS is limited to 187w with power slider at 110%, the same as the ghetto SC card...  That means this card has the lowest TDP out of all of them while having the highest boost clock, no wonder it has issues.  The ASUS Strix is the second lowest TDP with 196W at max power slider, but it doesn't boost anywhere near 1405.




     
    Another user stated it has dual bios, have you tested both BIOS?  usually one has higher TDP and more aggressive fan profiles to allow for higher overclocking while being smooth.  
     
    *heck* it has triple bios support, have you tried any of them?
     
    rshwayder
    It is. There's a small switch on the back.

    post edited by Scarlet-Tech - 2014/11/02 04:43:58
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    EVGATech_JaesonW
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    Re: Can I get an EVGA response on some 970 GTX FTW issues? 2014/11/02 07:41:04 (permalink)
    I'm sorry that you're having a stuttering issue with your card. Have you tried anything other than Cryengine games to see if it happens with other games? Also, is it just Lichdom that is having issues, or have you tried any other Cryengine 3 games?  I didn't see you mention what driver version you're using. I have heard varying reports of people having better performance with 344.16, while others have the best performance on 344.48. If you haven't you may want to try the other 344 drivers that are out and see if it affects your stuttering at all. If you continue to see stutter in other non-Cryengine 3 games, then there maybe an issue with the card. In that case, we can definitely assist you with an RMA. 
     
    As for the dual BIOS, we have FAQ that explains the difference: http://www.evga.com/support/faq/afmmain.aspx?faqid=59531 . Basically the first BIOS is the silent 0Db at idle BIOS where the fans don't spin until the card is under load, and the second BIOS will run the fans all the time like on previous generation video cards.
     
    I personally have two 970 FTWs and I see no stuttering such as you describe, and have no problem overclocking to over 1500Mhz on both of my cards on stock voltage without increasing the Power Target. I've also seen a couple other people achieve similar results, so I don't think it's a problem with the FTW series in general. I too have noticed the clocks fluctuate 20-30Mhz which I found odd, but since it didn't affect my performance at all I wasn't concerned. 
     
    I will pass along this info to the PM team and see if they have any further info about the voltage with this card, as I too have noticed increasing the Power Target seems to have no affect on the performance of the card. Once there's more info, we'll post it here.

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    r0ach
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    Re: Can I get an EVGA response on some 970 GTX FTW issues? 2014/11/02 10:39:05 (permalink)
    Ugh, that dual BIOS post describing what each BIOS does is sure hidden well...Does the 2nd BIOS have a higher TDP limit than 187w with 110% power slider?  Guess I'll go look and see.
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    EVGATech_JaesonW
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    Re: Can I get an EVGA response on some 970 GTX FTW issues? 2014/11/02 10:59:33 (permalink)
    r0ach
    Ugh, that dual BIOS post describing what each BIOS does is sure hidden well...Does the 2nd BIOS have a higher TDP limit than 187w with 110% power slider?  Guess I'll go look and see.




    It only changes the fan behavior, there are no voltage changes with the second BIOS.

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    r0ach
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    Re: Can I get an EVGA response on some 970 GTX FTW issues? 2014/11/02 11:28:45 (permalink)
    You said you overclocked a 970 FTW over 1500mhz...
     
    How is this possible when the card has a 187w TDP limit and the MSI card with a 220w power limit throttles at 1500mhz.  The point I'm getting at is, yes, the clockspeed will increase without crashing, but it's just going to cause throttling and stutter by doing so, and to me, it seems like the FTW card would only run well at 1342 or so, maybe even less, max boost speed with it's current TDP limit.
     
    Currently, the only card that doesn't throttle over 1500mhz is the Gigabyte.  This EVGA FTW I own throttles at stock clocks resulting in more stutter than other 970s and GPU utilization issues I was showing in the charts.
    post edited by r0ach - 2014/11/03 03:15:59
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    painis4thaweak
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    Re: Can I get an EVGA response on some 970 GTX FTW issues? 2014/11/02 13:54:36 (permalink)
    Figured I'd chime in... I have two 970 FTWs. Under folding I have them clocked to 1510, and 1514. Both with power target set to 110%, and 90*C temp target. (10 MHz above that will cause a driver "failure"). Having said that, I've been able to run those clocks with up to 104% TDPs, depending on work unit.
     
    MY cards are capable of it, not to say that all are. Surely others may be able to confirm/deny that I don't just have a couple of "unicorn" cards. (Judging by the capable clock speeds on MSI / Asus cards, I'd almost doubt this is the case.)
     
    Though also of note, those clocks are not stable in BL2:PS ... but I've experienced in the past that folding-level clocks are not always stable in-game.

     

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    r0ach
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    Re: Can I get an EVGA response on some 970 GTX FTW issues? 2014/11/02 15:32:07 (permalink)
    Folding is kind of irrelevant to compare to in this case.  I don't have folding experience, but I'm pretty big in the Bitcoin scene.  Typically any GPU compute application that doesn't stress memory bandwidth is only going to pull 2/3rds max of the card's power.  A game with a heavy engine or something like Furmark will blow it away in power consumption.  The only exception to this is memory hardened algorithms such as Scrypt.  In a non-memory hardened algorithm, you can overclock much higher than in an actual game with no temperature or power problems.
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    r0ach
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    Re: Can I get an EVGA response on some 970 GTX FTW issues? 2014/11/03 00:52:06 (permalink)
    Hopefully I can find out within the next few days if EVGA can fix the TDP issue with a BIOS update or not while I'm within my return window because the FTW card is basically engineered to perform worse than the base model 1050mhz card from all the tearing/stutter when it constantly hits against TDP limit.  It's strange because I thought my card had no coil whine also (aka crickets of doom) except when running a menu with 4000 FPS, but now it started doing it in League of Legends with 250-300fps.
    post edited by r0ach - 2014/11/03 03:02:20
    #21
    TECH_DaveB
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    Re: Can I get an EVGA response on some 970 GTX FTW issues? 2014/11/03 10:18:57 (permalink)
    r0ach, there are no current plans to release an updated BIOS for the 970FTW, but as EVGATech_JaesonW had stated about his, I have also seen several of these cards clock substantially higher than yours without throttling issues.  At this point, it appears that you may have a faulty card and I would recommend doing an RMA on the card, either though EVGA or through your place of purchase if this was purchased elsewhere.
    #22
    vulcZ
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    Re: Can I get an EVGA response on some 970 GTX FTW issues? 2014/11/03 10:57:03 (permalink)
    r0ach
    Hopefully I can find out within the next few days if EVGA can fix the TDP issue with a BIOS update or not while I'm within my return window because the FTW card is basically engineered to perform worse than the base model 1050mhz card from all the tearing/stutter when it constantly hits against TDP limit.  It's strange because I thought my card had no coil whine also (aka crickets of doom) except when running a menu with 4000 FPS, but now it started doing it in League of Legends with 250-300fps.




    Is there any possibility that it might just be your card? You're talking as if there's an inherit flaw with all FTW's, despite the fact that you've only tested 1.

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    #23
    r0ach
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    Re: Can I get an EVGA response on some 970 GTX FTW issues? 2014/11/03 18:06:13 (permalink)
    EVGATech_DaveB
    r0ach, there are no current plans to release an updated BIOS for the 970FTW, but as EVGATech_JaesonW had stated about his, I have also seen several of these cards clock substantially higher than yours without throttling issues.  At this point, it appears that you may have a faulty card and I would recommend doing an RMA on the card, either though EVGA or through your place of purchase if this was purchased elsewhere.



    I'm sorry but that statement about people overclocking these cards to 1500 without throttling is completely impossible when they all already throttle at stock speeds and increasing TDP by the max of 10% doesn't even fix stock clocks.  Please do not flat out lie to me.  My card functions virtually the exact same way the 970 FTW does in the Anandtech review.  The only difference is that I thought that was an early engineering sample that would have the TDP issue fixed.
     
    "Despite not being temperature limited, what we can see right away is that regardless of the clock speed settings it uses, the GTX 970 FTW is TDP limited under all scenarios. At no point in time are we able to maintain the card’s top boost bin, and instead the card spends its time fluctuating between the boost bins it can hold while maintaining power consumption of 145W. The actual drop off from the maximum boost bin depends heavily on the game; some games average clock speeds close to the maximum, while others have to pull way back.
     
    Otherwise we find that in the FTW configuration the card is on average clocked 138MHz higher than the reference configuration, which isn’t quite as high as the 166-189MHz difference in their official specifications. In other words, the FTW’s performance advantage is equivalent to a 140MHz overclock."
     
     
     
    I've been building PCs since the 486.  I've owned most Nvidia cards since the original Geforce 256.  My guide on overclock.net on how to configure a PC to remove input lag and stutter has more views than some companies have for this entire generation of their hardware:  Google:  overclock.net: gaming and mouse response bios optimization guide for modern pc hardware 2014 r0ach edition
     
    Computer graphics, hardware, software, ESreality, Bitcoin, I can walk through any of the tech burroughs and I'm known, forget about it.  In a year you will probably see Linus Tech tips replaced with r0ach's tech bunker.  Google my name.  There's me in the newspaper for cryptocurrency:   Google:  International Business Times,  Vertcoin: The Soaring Cryptocurrency Set to Surpass Bitcoin
     
    I've been debugging ManuelG's screwed up Nvidia drivers for years ever since Nvidia drivers went from perfect (186.82), to bad (starting in 190 series).  If there's anyone on this planet who can tell you if constant TDP pinging is going to be a problem or not for creating tearing and stutter, that person is me.  I mean isn't it common sense?  Ask anyone with a remote knowledge of graphics if that can cause a problem and they will tell you, "probably, yes".
     
    I've gone and actually tested the difference between the EVGA 970 FTW card and the Gigabyte 970 windforce.  The Gigabyte has no TDP pinging issue and when you launch the game I tested with, Lichdom, it holds a constant 1342 clockspeed with no fluctuation, a solid 99% gpu usage, and zero tearing or stutter.  The EVGA 970 FTW can't hold a constant clock speed, and it also can't hold 99% gpu utilization either at stock clocks.  It's a case of lots of tearing and stutter on the EVGA card vs zero tearing and stutter on the Gigabyte since they didn't TDP limit their cards so hard.
     
    I've also recently owned twelve r9 290 AMD cards.  AMD boost does not have issues like this.  No matter how crappy of a bin the card is, it still holds a constant clock speed in games without constantly fluctuating all over the place causing GPU utilization issues and tearing/stutter.  You can try to claim to me that Nvidia says it's "ok" for things to happen like this, but just because Nvidia doesn't care, does that mean EVGA shouldn't and release cards that do not perform as smoothly in games as other companies?
     
    You can easily fix this issue by increasing the 970 FTW TDP to be 20% higher than it's current setting, and limiting highest boost bin to either 1340s or 1390s.  The card has no business whatsoever attempting to boost higher into the 1400's with the insanely low TDP limit, but it still attempts to and then stutters anyway.  Even in a low power game where it appears the card is not going to have TDP issues, the clock speed will still rapidly fluctuate from 1390s to 1405 every single polling interval.  The card needs to be engineered in a more solid manner and not completely erratic.  Although Nvidia GPU boost is designed poorly, Gigabyte got it to work fine and actually hold clock speeds and maintain GPU utilization by just raising the TDP limits.
     
    If you just want to get rid of me, then charge my credit card for a base clock 980 GTX ACX 2.0 that doesn't try to boost higher than it's TDP limits allow, and then refund me the price of the 970 FTW when I send it to you.  Otherwise, I'm going to be on here posting the next two years straight until they engineer this BIOS correctly to perform properly in games instead of trying to get 1% higher in benchmarks.
    post edited by r0ach - 2014/11/03 18:10:11
    #24
    Azuroth
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    Re: Can I get an EVGA response on some 970 GTX FTW issues? 2014/11/03 19:47:04 (permalink)
    Of course, Anandtech got theirs to 1455, but I'm sure they are flat out lying as well.
     
    http :// www. anandtech .com /show/8568/the-geforce-gtx-970-review-feat-evga/16
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    r0ach
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    Re: Can I get an EVGA response on some 970 GTX FTW issues? 2014/11/03 20:18:05 (permalink)
    Azuroth
    Of course, Anandtech got theirs to 1455, but I'm sure they are flat out lying as well.
     
    http :// /show/8568/the-geforce-gtx-970-review-feat-evga/16



    Is your post a joke?  You saw in their review how they say the card is constantly hard throttling from TDP issues.  They ran 0 tests to see if those TDP issues caused any negative effects to game fluidity, then raise the clockspeed higher even though it was already throttling to hell and back, and you call that a "successful overclock"?
     
    That's like claiming setting memory to 9000 and getting green spots all over the screen without the card physically crashing is a successful overclock.
     
    I actually did tests on the effect of the TDP issue by testing with this card plus the Gigabyte 970, which doesn't have TDP issues, and it's easy to tell the TDP issue causes high tearing and stutter on this card.  Overclocking a card that's already tearing and stuttering more than normal is not helping anything.
    #26
    EVGATech_JaesonW
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    Re: Can I get an EVGA response on some 970 GTX FTW issues? 2014/11/03 20:31:20 (permalink)

     
    Here's my clocks on a quick 3 minute Furmark run. The core clock occasionally fluctuates from 1493 to 1506, but in games I have no stutter or tearing. I sincerely think it's your card at this point as DaveB said, and highly suggest you either contact us for an RMA, or pursue one through your place of purchase if you prefer.

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    #27
    r0ach
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    Re: Can I get an EVGA response on some 970 GTX FTW issues? 2014/11/03 20:48:25 (permalink)
    EVGATech_JaesonW

     
    Here's my clocks on a quick 3 minute Furmark run. The core clock occasionally fluctuates from 1493 to 1506, but in games I have no stutter or tearing. I sincerely think it's your card at this point as DaveB said, and highly suggest you either contact us for an RMA, or pursue one through your place of purchase if you prefer.




    Ummmm, I haven't seen anyone use Furmark to bench card stability or anything like that in a long time because I'm pretty sure Nvidia stuck all kinds of safeguards in the drivers to prevent people from blowing up their cards with it.  I don't use EVGA Precision.  Where's the meters showing GPU utilization, TDP, and everything else?  This screenshot could be 1493mhz at 10% gpu utilization...
     
    You need to run a real, actual game that is known for being able to maintain 99% gpu utilization (ie: not Shadow Warrior) and show an Afterburner graph of clock speed over time, GPU utilization over time, and TDP % over time.  If TDP is constantly going over 100, or 110 if you have the slider at 110, then it's going to be having more tearing and stutter than it should.
     
    You should really be doing the test only at stock clocks and stock power slider too, because that was my entire post is about.
    #28
    Sajin
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    Re: Can I get an EVGA response on some 970 GTX FTW issues? 2014/11/03 20:53:37 (permalink)
    EVGATech running furmark? o_O
    #29
    EVGATech_JaesonW
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    Re: Can I get an EVGA response on some 970 GTX FTW issues? 2014/11/04 06:38:56 (permalink)
    Sajin
    EVGATech running furmark? o_O




    While I wouldn't recommend a several hour burn in with Furmark, a couple minutes isn't going to hurt a Kepler or Maxwell card, and it was the quickest, easiest way to show a high load. Absolutely don't try this with a Fermi card or earlier though, it's too risky without the power target and temp target limits of a GPU Boost capable card. It also makes a point as to the faith I have in these cards to handle even Furmark without issue, at least for a short time =)

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    #30
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