EVGA

Hot!x299 Dark i7-7740x OC Robot issues

Author
mynamesmajid
New Member
  • Total Posts : 4
  • Reward points : 0
  • Joined: 2019/02/27 09:15:23
  • Status: offline
  • Ribbons : 0
2019/02/27 09:20:22 (permalink)
Whenever I try to use the OC options in bios I am prompted "Your system does't support this feature (for overclocking platform only)." 
 
I am using a i7-7740X which I thought was unlocked, I am not sure if it is referencing something else?
#1

21 Replies Related Threads

    Cool GTX
    EVGA Forum Moderator
    • Total Posts : 15336
    • Reward points : 0
    • Joined: 2010/12/12 14:22:25
    • Location: Folding for the Greater Good
    • Status: offline
    • Ribbons : 110
    Re: x299 Dark i7-7740x OC Robot issues 2019/02/27 10:05:13 (permalink)
    Welcome to the EVGA Forums

    I am not sure what your question is
     
    Are you following the Manual for BIOS setup ?
     
    Look this over  - EVGA X299 OC Guide
    https://xdevs.com/guide/e299ocg/
     
    Intel Core i7 7740X processor review - Overclocking

    RTX Project EVGA X99 FTWK-5930K,EVGA2080Ti EVGA-1200P2  Nibbler EVGA X99 3-GPU Water Loop 1600P2  AIO Folding  1080Ti FTW3 Hybrid, 1200P

    Thank You for Your Support






    #2
    mynamesmajid
    New Member
    • Total Posts : 4
    • Reward points : 0
    • Joined: 2019/02/27 09:15:23
    • Status: offline
    • Ribbons : 0
    Re: x299 Dark i7-7740x OC Robot issues 2019/02/27 10:42:31 (permalink)
    When I load into Bios, I get 4 options, 1. Advanced Configurations - Enter Setup 2. Default Mode-  Run with Default Settings 3. Set up conservative Overclock - Gamer Mode 4. EVGA OC Robot - Auto Overclock your PC. If I select options 3 or 4 I get prompted "Your system does't support this feature (for overclocking platform only)"

    Trying to figure out why I can not access these options and why I am being prompted I don't have a overclocking platform. 
    #3
    Cool GTX
    EVGA Forum Moderator
    • Total Posts : 15336
    • Reward points : 0
    • Joined: 2010/12/12 14:22:25
    • Location: Folding for the Greater Good
    • Status: offline
    • Ribbons : 110
    Re: x299 Dark i7-7740x OC Robot issues 2019/02/27 10:54:32 (permalink)
    BIOS Version - up to date ?
     
     

    RTX Project EVGA X99 FTWK-5930K,EVGA2080Ti EVGA-1200P2  Nibbler EVGA X99 3-GPU Water Loop 1600P2  AIO Folding  1080Ti FTW3 Hybrid, 1200P

    Thank You for Your Support






    #4
    mynamesmajid
    New Member
    • Total Posts : 4
    • Reward points : 0
    • Joined: 2019/02/27 09:15:23
    • Status: offline
    • Ribbons : 0
    Re: x299 Dark i7-7740x OC Robot issues 2019/02/27 11:41:42 (permalink)
    Yes, Bios version 1.14
    #5
    Cool GTX
    EVGA Forum Moderator
    • Total Posts : 15336
    • Reward points : 0
    • Joined: 2010/12/12 14:22:25
    • Location: Folding for the Greater Good
    • Status: offline
    • Ribbons : 110
    Re: x299 Dark i7-7740x OC Robot issues 2019/02/27 11:56:41 (permalink)
    CPU Multiplier set to ?

    RTX Project EVGA X99 FTWK-5930K,EVGA2080Ti EVGA-1200P2  Nibbler EVGA X99 3-GPU Water Loop 1600P2  AIO Folding  1080Ti FTW3 Hybrid, 1200P

    Thank You for Your Support






    #6
    Sajin
    EVGA Forum Moderator
    • Total Posts : 36785
    • Reward points : 0
    • Joined: 2010/06/07 21:11:51
    • Location: Texas, USA.
    • Status: online
    • Ribbons : 194
    Re: x299 Dark i7-7740x OC Robot issues 2019/02/27 12:11:45 (permalink)
    Does this also occur on older bios versions?

    Want to save 5 to 10% on your next EVGA purchase? Just click on the associates banner to save, or enter the associates code at checkout on your next purchase. If you choose to use my code I want to personally say "Thank You" for using it.
     

     
    #7
    mynamesmajid
    New Member
    • Total Posts : 4
    • Reward points : 0
    • Joined: 2019/02/27 09:15:23
    • Status: offline
    • Ribbons : 0
    Re: x299 Dark i7-7740x OC Robot issues 2019/02/27 12:13:58 (permalink)
    Cpu Multiplier is set to Auto, unsure if it happened on older bios, I updated to the latest before looking at any of the Overclock options. 
    #8
    EVGATech_JoseC
    EVGA Tech Support
    • Total Posts : 282
    • Reward points : 0
    • Joined: 2017/06/05 00:00:00
    • Location: EVGA
    • Status: online
    • Ribbons : 2
    Re: x299 Dark i7-7740x OC Robot issues 2019/02/27 14:28:58 (permalink)
    Just a quick update, this issue has been brought to our attention and our motherboard team will look into this. The thread will be updated once one is available.
     
    -Jose C.
    #9
    Doscomp
    New Member
    • Total Posts : 7
    • Reward points : 0
    • Joined: 2019/04/23 18:22:46
    • Status: offline
    • Ribbons : 0
    Re: x299 Dark i7-7740x OC Robot issues 2019/05/08 09:57:08 (permalink)
    Hi there i have the same problem, any update yet?
    #10
    bcavnaugh
    The Crunchinator
    • Total Posts : 35914
    • Reward points : 0
    • Joined: 2012/09/18 17:31:18
    • Location: USA Affiliate E5L3CTGE12 Associate 9E88QK5L7811G3H
    • Status: online
    • Ribbons : 233
    Re: x299 Dark i7-7740x OC Robot issues 2019/05/08 10:01:38 (permalink)
    Doscomp
    Hi there i have the same problem, any update yet?

    Welcome to the Forum
    Are you still running Bios 1.14 with the Intel® Core™ i7-7740X X-series Processor?


    #11
    Doscomp
    New Member
    • Total Posts : 7
    • Reward points : 0
    • Joined: 2019/04/23 18:22:46
    • Status: offline
    • Ribbons : 0
    Re: x299 Dark i7-7740x OC Robot issues 2019/05/08 10:06:39 (permalink)
    Hi, thanks for yhe reply, no i use a evga ftwk x299 witk i5 7640x and bios 1.18
    #12
    bcavnaugh
    The Crunchinator
    • Total Posts : 35914
    • Reward points : 0
    • Joined: 2012/09/18 17:31:18
    • Location: USA Affiliate E5L3CTGE12 Associate 9E88QK5L7811G3H
    • Status: online
    • Ribbons : 233
    Re: x299 Dark i7-7740x OC Robot issues 2019/05/08 10:16:53 (permalink)
    Doscomp
    Hi, thanks for yhe reply, no i use a evga ftwk x299 witk i5 7640x and bios 1.18

    I have a X299 FTW K running 1.13 but it does not have OC Robot.
    What is the issues you are having?


    #13
    Doscomp
    New Member
    • Total Posts : 7
    • Reward points : 0
    • Joined: 2019/04/23 18:22:46
    • Status: offline
    • Ribbons : 0
    Re: x299 Dark i7-7740x OC Robot issues 2019/05/08 10:21:41 (permalink)
    Same as the original poster of this thread has, so the functions 3 and 4 to use game oc or auto oc on the bios start screen get clicked but the a meesage appears :Your system does't support this feature (for overclocking platform only)"
    #14
    bcavnaugh
    The Crunchinator
    • Total Posts : 35914
    • Reward points : 0
    • Joined: 2012/09/18 17:31:18
    • Location: USA Affiliate E5L3CTGE12 Associate 9E88QK5L7811G3H
    • Status: online
    • Ribbons : 233
    Re: x299 Dark i7-7740x OC Robot issues 2019/05/08 10:23:48 (permalink)
    Doscomp
    Same as the original poster of this thread has, so the functions 3 and 4 to use game oc or auto oc on the bios start screen get clicked but the a meesage appears :Your system does't support this feature (for overclocking platform only)"

    Intel® Core™ i5-7640X X-series Processor
    Processor Base Frequency  4.00 GHz
    Max Turbo Frequency  4.20 GHz
    What are you trying to Overclock to?
    This is a very low end Processor with only 4 Cores and No HT.
    What are you using to Cool the CPU?
    If you set to 42 and keep the vCore at Auto will the CPU run at 4200MHz?
    What Memory Make and Model Number do you have and are you running the XMP1 Profile?
    post edited by bcavnaugh - 2019/05/08 10:29:01


    #15
    Doscomp
    New Member
    • Total Posts : 7
    • Reward points : 0
    • Joined: 2019/04/23 18:22:46
    • Status: offline
    • Ribbons : 0
    Re: x299 Dark i7-7740x OC Robot issues 2019/05/08 10:26:25 (permalink)
    Had 4.5 GHz run very stable on 1.11, so now wanted to try the new OCrobot function so upgraded to 1.18
    #16
    bcavnaugh
    The Crunchinator
    • Total Posts : 35914
    • Reward points : 0
    • Joined: 2012/09/18 17:31:18
    • Location: USA Affiliate E5L3CTGE12 Associate 9E88QK5L7811G3H
    • Status: online
    • Ribbons : 233
    Re: x299 Dark i7-7740x OC Robot issues 2019/05/08 10:30:56 (permalink)
    Doscomp
    Had 4.5 GHz run very stable on 1.11, so now wanted to try the new OCrobot function so upgraded to 1.18

    4500MHz is a great OC for your CPU.
    Installing the last known Bios for this Motherboard.


    #17
    Doscomp
    New Member
    • Total Posts : 7
    • Reward points : 0
    • Joined: 2019/04/23 18:22:46
    • Status: offline
    • Ribbons : 0
    Re: x299 Dark i7-7740x OC Robot issues 2019/05/08 10:33:07 (permalink)
    I could even go higher with 1.11 bios but backed a little down to 4.5GHz, so expected that with bios 1.18 it would clock higher
    #18
    bcavnaugh
    The Crunchinator
    • Total Posts : 35914
    • Reward points : 0
    • Joined: 2012/09/18 17:31:18
    • Location: USA Affiliate E5L3CTGE12 Associate 9E88QK5L7811G3H
    • Status: online
    • Ribbons : 233
    Re: x299 Dark i7-7740x OC Robot issues 2019/05/08 10:55:21 (permalink)
    https://ark.intel.com/content/www/us/en/ark/compare.html?productIds=123613,121500
    I would estimate that the Kaby Lake Processor is not supported with OC Robot.
    You can open a Service Ticket asking or contact EVGA Support and ask of OC Robot Supports Contact Customer Service your CPU.
    Testing on mine I did not see or have any problems on my Skylake Processor.
    I am going back to 1.13 as it seems rock solid for my Skylake Processor and do not use OC Robot to Overclock my CPU.
    I do not care for how High it sets my AVX2 and AVX3 Settings.
    post edited by bcavnaugh - 2019/05/08 10:59:03


    #19
    Doscomp
    New Member
    • Total Posts : 7
    • Reward points : 0
    • Joined: 2019/04/23 18:22:46
    • Status: offline
    • Ribbons : 0
    Re: x299 Dark i7-7740x OC Robot issues 2019/05/08 11:25:52 (permalink)
    Ok thanks will open a service ticket then, sine its strange Kabylake x should be supported since it is by the board itself
    #20
    EVGATech_JoseC
    EVGA Tech Support
    • Total Posts : 282
    • Reward points : 0
    • Joined: 2017/06/05 00:00:00
    • Location: EVGA
    • Status: online
    • Ribbons : 2
    Re: x299 Dark i7-7740x OC Robot issues 2019/05/08 12:19:56 (permalink)
    Doscomp
    Ok thanks will open a service ticket then, sine its strange Kabylake x should be supported since it is by the board itself



    Kabylake-X is not supported by OC Robot on the X299 platform. I'll follow up with our product management team and check if there is a specific reason that is preventing OC robot from supporting that line of CPU's.
     
    #21
    Doscomp
    New Member
    • Total Posts : 7
    • Reward points : 0
    • Joined: 2019/04/23 18:22:46
    • Status: offline
    • Ribbons : 0
    Re: x299 Dark i7-7740x OC Robot issues 2019/05/08 12:22:44 (permalink)
    Thank you JoseC
    #22
    Jump to:
  • Back to Mobile