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trying to purchase extended waranty

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twojz
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2018/06/12 09:15:31 (permalink)
I'm getting this error: Error # is -1
was trying to get the 10 year $60 dollar one but having no luck, and only have 2 days left from my 90 days to get it.
 
here is what it is saying:

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#1

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    _JeffP
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    Re: trying to purchase extended waranty 2018/06/12 22:19:39 (permalink)
    Hello,
     
    We apologize, this is a known issues that we are working on. Currently we expect to have this functionality restored sometime next week however that is the only estimate we have at this time. Please call us next week and we can work with you to restore the ability to purchase. 

    Everything is security. 
    #2
    twojz
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    Re: trying to purchase extended waranty 2018/06/14 06:53:55 (permalink)
    I see the payment info page was back up today so I gave it a try and put my info in to it for the extended warranty, then after hitting submit it said this after a few seconds: ( Your payment was submitted successfully! ) . then I checked to see if it was posting at my bank page and it sure was.
     
    so although the warranty page showed zero days is it going to be good now? since I did try when I had 2 days left and an issue was happening on the other end?
     
    see if we can get info from: ( EVGATech_JeffP  ) to clear it all up and if it is good to go :) .
     
    edit: it is showing this on my products page now  just an fyi:
    Warranty Information:                
    This product carries a ten (10) year limited warranty from your purchased date.
    Extended Warranty Information:
    Warranty Period: Extended Warranty 10 Years
    Warranty Start On: 6/14/2018 6:40:10 AM
    Price Paid: 60
    Purchased On: 6/14/2018 6:40:10 AM
    post edited by twojz - 2018/06/14 07:00:12

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