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Windows 8.1 surround aux display problem

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zerid
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2013/10/17 22:49:11 (permalink)
Hey guys I have 3 GTX titans in SLI and before I installed windows 8.1 I had no issues running a 4 monitor setup (3 surround + 1 aux). When I'm not in surround everything is fine all 4 monitors work without any problems. When I'm in surround (3 monitors without aux) everything works just fine no problems at all. The issue I'm having is when I enable the aux monitor in surround, when I do my computer freezes right away. I'm running driver version 331.40, I tried running 327.23 and my computer still freezes when I enable the 4th monitor as aux. Thinking it was a issue with my windows 8.1 install I did a clean install of windows 8 and everything was fine with the 4th monitor enabled as aux. When I upgraded to 8.1 again the problem returned, anyone else having this problem?
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    laryhammer
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    Re: Windows 8.1 surround aux display problem 2013/10/18 03:59:01 (permalink)
    Hi,
     
    same issue here with 2-Way SLI GTX 780 and driver 331.40 on Win8.1 Preview - I can enable AUX Display with Windows Display controls but it moves the Taskbar in the wrong position.
    AUX Display is also broken for me with 331.40 on Win7 x64... But no crash or freeze when I enable it via NVCP...
     
    It seems that it will need some time to get a working win 8.1 & driver combination,
     
    Cheers
    post edited by laryhammer - 2013/10/18 07:31:31

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    #2
    rjohnson11
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    Re: Windows 8.1 surround aux display problem 2013/10/18 04:05:25 (permalink)
    I don't have an answer for you so I'm trying to find someone to assist you.

    AMD Ryzen 9 7950X,  Corsair Mp700 Pro M.2, 64GB Corsair Dominator Titanium DDR5  X670E Steel Legend, MSI RTX 4090 Associate Code: H5U80QBH6BH0AXF. I am NOT an employee of EVGA

    #3
    JoeyC
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    Re: Windows 8.1 surround aux display problem 2013/10/18 08:49:44 (permalink)
    Good morning,
     
    I can confirm that this is the first that we have heard of this problem. The forums thread was forwarded to our Product Management Team to try and recreate the issue and report it to Nvidia. I can confirm that Windows 8.1 was just recently moved out of a preview state and Nvidia is actively working on driver updates for this new operating system version. 
     
     
    post edited by EVGATech_ChrisB - 2013/10/18 10:22:52

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    #4
    EVGA_JacobF
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    Re: Windows 8.1 surround aux display problem 2013/10/18 10:26:40 (permalink)
    This definitely seems driver related, and is being looked into.


    #5
    frostbyghte
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    Re: Windows 8.1 surround aux display problem 2013/10/18 10:35:02 (permalink)
    This is also occurring on my system.  I have a similar configuration with 2 EVGA 680's...everything is fine until the accessory monitor is accessed.  Any mouse click or move of an window to that screen and everything appears to freeze.  There is also a thread at geforce.com detailing the same issues.  Please let me know and I will be happy to post a directly link.  Thank you.
    #6
    rjohnson11
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    Re: Windows 8.1 surround aux display problem 2013/10/18 10:40:07 (permalink)
    Hopefully this is a small hiccup that will be fixed soon.

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    #7
    manuelg_nvidia
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    Re: Windows 8.1 surround aux display problem 2013/10/18 10:40:19 (permalink)
    Thank you.  We are looking into this.
    #8
    rjohnson11
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    Re: Windows 8.1 surround aux display problem 2013/10/18 10:43:10 (permalink)
    Thanks Manuel for your input

    AMD Ryzen 9 7950X,  Corsair Mp700 Pro M.2, 64GB Corsair Dominator Titanium DDR5  X670E Steel Legend, MSI RTX 4090 Associate Code: H5U80QBH6BH0AXF. I am NOT an employee of EVGA

    #9
    frostbyghte
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    Re: Windows 8.1 surround aux display problem 2013/10/18 10:44:16 (permalink)
    Very happy this is being looked into.  I was a bit surprised to even see such an issue when the 8.1 preview had been out for so long.  The odd thing is once you get used to work with 4 monitors, it's a bit of a pain to go back to 3 lol.  Yes...very spoiled...I know. ;)
    #10
    manuelg_nvidia
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    Re: Windows 8.1 surround aux display problem 2013/10/18 10:49:28 (permalink)
    We will be launching a new driver very soon and so its not going to be part of that release but hopefully we can fix it in time for the follow up driver which will be released shortly after.
    #11
    rjohnson11
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    Re: Windows 8.1 surround aux display problem 2013/10/18 10:51:35 (permalink)
    frostbyghte
    Very happy this is being looked into.  I was a bit surprised to even see such an issue when the 8.1 preview had been out for so long.  The odd thing is once you get used to work with 4 monitors, it's a bit of a pain to go back to 3 lol.  Yes...very spoiled...I know. ;)




    Microsoft can add or change the final code as they see fit. Now that it is out and available all of the companies can take a look at it. Most OEM PC manufacturers  have had the final code for a while. I have no idea if NVIDIA was given final code or not. The important thing is that they are now aware of it and will investigate.

    AMD Ryzen 9 7950X,  Corsair Mp700 Pro M.2, 64GB Corsair Dominator Titanium DDR5  X670E Steel Legend, MSI RTX 4090 Associate Code: H5U80QBH6BH0AXF. I am NOT an employee of EVGA

    #12
    zerid
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    Re: Windows 8.1 surround aux display problem 2013/10/18 11:17:45 (permalink)
    good to know that it's being worked on Thanks guys!
    #13
    zerid
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    Re: Windows 8.1 surround aux display problem 2013/10/18 11:23:37 (permalink)
    frostbyghte
    Very happy this is being looked into.  I was a bit surprised to even see such an issue when the 8.1 preview had been out for so long.  The odd thing is once you get used to work with 4 monitors, it's a bit of a pain to go back to 3 lol.  Yes...very spoiled...I know. ;)




    lol yes it is, I keep looking up at my 4th monitor but then I see that it's off and I get sad 
    #14
    frostbyghte
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    Re: Windows 8.1 surround aux display problem 2013/10/18 12:33:00 (permalink)
    I was able to duplicate this behavior as well if I use the Modern UI and attempt to split the screen several times.  Once I hit the 3rd application running, the system became unresponsive and just the mouse would move.  This is just a spanned display with the latest nvidia beta drivers with two 680gtx in SLI.
     
    zerid...heck yes...it's driving me crazy.   With all the positive press I thought SURELY a bump from 8.0 to 8.1 cannot be a big deal...meh... :(
    #15
    rjohnson11
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    Re: Windows 8.1 surround aux display problem 2013/10/18 12:35:51 (permalink)
    frostbyghte
    I was able to duplicate this behavior as well if I use the Modern UI and attempt to split the screen several times.  Once I hit the 3rd application running, the system became unresponsive and just the mouse would move.  This is just a spanned display with the latest nvidia beta drivers with two 680gtx in SLI.
     
    zerid...heck yes...it's driving me crazy.   With all the positive press I thought SURELY a bump from 8.0 to 8.1 cannot be a big deal...meh... :(




    Unfortunately nothing is 100 percent, but hopefully a fix is coming soon as per manual's post earlier

    AMD Ryzen 9 7950X,  Corsair Mp700 Pro M.2, 64GB Corsair Dominator Titanium DDR5  X670E Steel Legend, MSI RTX 4090 Associate Code: H5U80QBH6BH0AXF. I am NOT an employee of EVGA

    #16
    thaifu
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    Re: Windows 8.1 surround aux display problem 2013/10/20 06:28:40 (permalink)
    I am having the same problem as well.  Running 3 GTX 680 4GB in 3-way SLI Surround with an Aux Display on 4th monitor.  It also happened when I tried Windows 8.1 Preview and had to go back to Windows 8.  Figured it would be fixed for the final version but I guess not.  Hope they come up with a solution soon.
    #17
    mlambert890
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    Re: Windows 8.1 surround aux display problem 2013/10/20 19:24:18 (permalink)
    Same deal here.... tri-sli titan.  All is ok until the aux display goes on.  At that point its a countdown to the freeze condition.  Mouse will keep working, nothing else responds.  No errors hit the event log, no BSOD, etc.
     
    Really disappointing (and sort of amazing) that there is something in a dot release thats a significant enough change to cause this kind of error.  Looks like the "don't upgrade until the first service pack" adage *still* applies in 2013 and now even to dot releases! :)
    #18
    cyberxxx
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    Re: Windows 8.1 surround aux display problem 2013/10/23 16:33:47 (permalink)
    I have the exact same problem with 3 Titans and 4 monitors. Enable the 4th monitor and its crash crash crash. I will wait a few days for a fix. If there's no fix then its back to Win 8 for me!
    #19
    CPrestridge
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    Re: Windows 8.1 surround aux display problem 2013/10/25 14:47:49 (permalink)
    I have 3 570's and a 470 in physics mode and when I load up Windows 8.1, one of the 570's says to plug the monitor back into the card whenever I try to enable surround.  I double checked just incase to see if my TV was still attached and its not.  3 Monitors no Aux Monitor 4 video cards only the 570's are connected and I can't enable Surround.  Without touching the hardware at all I can reboot go into the bios change drives to my windows 8 drive and boom it all works perfectly in full surround.  So for the heck of it I upgraded my Windows 8.0 to 8.1 and same issue 1 card always says to plug it back into a monitor.  When obviously this is not an actual issue with monitor plugs.  So I formated my old windows 8 that was at 8.1 and put 8 back and full surround became available once again.  What in the world is wrong with Windows 8.1?
    I7 970
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    Multiple blu-ray drives/burners etc.
    I even loaded Vista 64 to see if it would work and it did.  This is truly a sad day for Microsoft and Nvidia. (thx Evga for prodding Nvidia / MS to look into this)
    #20
    cyberxxx
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    Re: Windows 8.1 surround aux display problem 2013/10/28 06:39:27 (permalink)
    331.65 Drivers do not fix the problem!
    #21
    frostbyghte
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    Re: Windows 8.1 surround aux display problem 2013/10/29 14:48:44 (permalink)
    I've noticed this appears to affect any Modern UI app.  If I work within the Modern UI for any length of time with my surround 2d setup, it will freeze up.
    #22
    thaifu
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    Re: Windows 8.1 surround aux display problem 2013/10/29 16:01:53 (permalink)
    Downloading the latest drivers from Nvidia and update my bios for my Maximus V Extreme.....Still had the same issues. So I went back to Windows 8.  Not upgrading to windows 8.1 until they get this fixed....
    #23
    frostbyghte
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    Re: Windows 8.1 surround aux display problem 2013/11/06 10:19:51 (permalink)
    Still nothing on this issue?  Any solutions please?
    #24
    teantonic
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    Re: Windows 8.1 surround aux display problem 2013/11/08 09:39:49 (permalink)
    I am glad I found this post, as I thought I was the only one having this issue with my two EVGA GTX 680's! Has anyone had success with using the fourth monitor by reverting back to Windows 8 (from 8.1)? I am willing to wager that a quick fix will not happen for quite some time and I prefer to not have an expensive fourth monitor doing me no good!
    #25
    zerid
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    Re: Windows 8.1 surround aux display problem 2013/11/08 11:10:54 (permalink)
    nope no fix yet, still a 200 dollar paper weight at the moment
    #26
    frostbyghte
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    Re: Windows 8.1 surround aux display problem 2013/11/08 13:22:55 (permalink)
    I'm getting more and more discouraged.  I was really hoping to see something by now.  I was even looking at the new cards coming out and looking forward to an upgrade...I cannot justify it with this bug.
    #27
    teantonic
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    Re: Windows 8.1 surround aux display problem 2013/11/08 16:40:23 (permalink)
    This afternoon I rolled back Windows 8.1 to its previous version 8.0. After putting in a few hours with surround and the accessory monitor, I can confidently say my PC does not freeze-up. It is unfortunate I had to revert to an earlier build of Windows (I was anticipating R8.1), but I would rather use a fourth monitor that I payed for, than not use it at all.
    #28
    DSychev
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    Re: Windows 8.1 surround aux display problem 2013/11/10 08:46:28 (permalink)
    Same issue here with 3 way 780 and 331.65.
    #29
    nlaurer
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    Re: Windows 8.1 surround aux display problem 2013/11/10 10:49:51 (permalink)
    Howdy!
    I've got two EVGA 770's and have same issue, of course.  Mostly just posting to subscribe to thread, thanks!
    #30
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