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sudden black screen during gaming

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xiran123
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2017/09/17 21:00:31 (permalink)
I experience sudden black screen after playing hours of game, eg pubg. Sometimes the sound is still playing when the display is locked with black screen. The computer does not restart, and it just stuck there. 
I tried uninstalling driver with DDU and reinstall driver.
I recently replaced my psu with a new evag g2 750w to solve another power hunger issue after upgrading my gpu to evga ftw3 1080ti. I believe the problem was solved, since before replacing my psu my pc crashes(black screen then restart) after several seconds under stress test.
 
I forgot to mention the gpu temp was 70c before the black screen
 
One thing I want to mention is that my cpu is currently having overheating issues(86 Celsius) when stress testing with occt. But the problem I'm having does not feel like a cpu issue?
 
event log shows critical error: kernel-power 41(63) 
 
My specs:
i7 4770k at 4.0ghz
16gb ram
evga 1080ti ftw3
windows 10
post edited by xiran123 - 2017/09/17 23:23:36
#1

3 Replies Related Threads

    Sajin
    EVGA Forum Moderator
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    Re: sudden black screen during gaming 2017/09/18 13:29:17 (permalink)
    Sounds like a defective video card. You'll most likely need to rma. Doing #4 listed here may prevent the black screen from occurring.
    #2
    benwoody
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    Re: sudden black screen during gaming 2017/09/21 23:30:49 (permalink)
    Hi, I think your graphics driver gets corrupted.
    #3
    XrayMan
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    Re: sudden black screen during gaming 2017/09/22 22:51:26 (permalink)
     
    Clean the drivers out, and reinstall the latest ones.

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