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(resolved) 2080Ti extremely low average clock frequency

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Nereus
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2022/08/03 22:26:40 (permalink)
 
Purchased a 2080 Ti ref card with the blower cooler from B-stock recently. Just tried the card and the FPS is terrible - worse then my old 980Ti which this card is replacing (my wife's rig).
 
I've submitted a ticket for this just now, but posting here in case there's something I might have missed.
 
It looks fine on Precision X1, boosts to over 1900MHz and VF Tuner passed with recommended +60 on clock, +200 on mem. New Windows 10 64bit install, so I DDU'ed the drivers and installed fresh again (driver v516.59 per NVidia) but the issue persists with incredibly low frame rates once I try to put any load on it.
 
Ran some Mark3D runs - Port Royal was 3,324 and 3,287. Average score for this card should be around 9,000 to 10,000 in Port Royal. The results show really low average clock freq of ~500MHz. Here's one of the results: https://www.3dmark.com/pr/1682912
 
TimeSpy was the same - score of 5,323 and again the same issue - really low average clock freq ~500MHz - link https://www.3dmark.com/spy/29829310
 
The CPU scores are fine (i7-10700k), memory is good (have run both in previous rigs with no issue), it's the card.. which was B-Stock.
 
2080 temperatures are fine - average 51C in Port Royal, 57C in TimeSpy.
 
Anything else anyone can suggest? Otherwise RMA. 
 
Not that it matters, but it's the 2080Ti with the blower cooler because it's in a SFF build. 11G-P4-2280-RX / 11G-P4-2380-RX.
 
Thanks.
 
 
UPDATE:
 
I had a 2070 Super available to test with, so I removed the 2080Ti and dropped in the 2070 Super without changing anything else. Ran Precision X1, VF Tuner passed with recommended +76 on clock, +200 on mem (very similar to what the 2080Ti did), and those settings boost the card to 2010MHz.
 
Ran Port Royal bench; score: 5,317 with average clock freq of 1,632MHz  (2080Ti was 3,324 with average clock freq 530MHz).
https://www.3dmark.com/pr/1682974
 
Ran TimeSpy bench; score: 9,172 with average clock freq of 1,631MHz (2080Ti was 5,323 with average clock freq 516MHz).
https://www.3dmark.com/spy/29830709
 
That pretty much nails it in my view; the 2080Ti is a dud.
 
post edited by Nereus - 2022/08/10 14:19:08

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    Sajin
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    Re: 2080Ti extremely low average clock frequency 2022/08/03 22:39:32 (permalink)
    Does it have the correct vbios loaded to it?

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    Nereus
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    Re: 2080Ti extremely low average clock frequency 2022/08/03 23:08:58 (permalink)
    Sajin
    Does it have the correct vbios loaded to it?

    I would presume so - it came direct from EVGA. Precision X1 identifies the card correctly, and I think it did a firmware update first time I ran it. I certainly have not flashed anything myself in that regard.
     
    Good news is I have a 2070 Super available to test with, so I just removed the 2080Ti a couple of minutes ago and dropped in the 2070 Super without changing anything else. Running Precision X1 VF Tuner right now, then will run a couple of Mark3D tests and see how they look. If the 2070 Super gives normal bench results for that model, then that pretty much nails the issue down to the 2080Ti card. I'll post again soon.
     
     
     

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    #3
    Nereus
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    Re: 2080Ti extremely low average clock frequency 2022/08/03 23:34:33 (permalink)
     
    Ok. Ran Precision X1, VF Tuner passed with recommended +76 on clock, +200 on mem (very similar to what the 2080Ti did), and those settings boost the card to 2010MHz.
     
    Ran Port Royal bench; score: 5,317 with average clock freq of 1,632MHz  (2080Ti was 3,324 with average clock freq 530MHz).
    https://www.3dmark.com/pr/1682974
     
    Ran TimeSpy bench; score: 9,172 with average clock freq of 1,631MHz (2080Ti was 5,323 with average clock freq 516MHz).
    https://www.3dmark.com/spy/29830709
     
    That pretty much nails it in my view; the 2080Ti is a dud.
     
     

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    ty_ger07
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    Re: 2080Ti extremely low average clock frequency 2022/08/04 10:06:23 (permalink)

    It looks fine on Precision X1, boosts to over 1900MHz and VF Tuner passed with recommended +60 on clock, +200 on mem. New Windows 10 64bit install, so I DDU'ed the drivers and installed fresh again (driver v516.59 per NVidia) but the issue persists with incredibly low frame rates once I try to put any load on it.

    Ran some Mark3D runs - Port Royal was 3,324 and 3,287. Average score for this card should be around 9,000 to 10,000 in Port Royal. The results show really low average clock freq of ~500MHz. Here's one of the results: https://www.3dmark.com/pr/1682912

    Sticking at around 500 MHz looks like a typical reaction to an unstable overclock (where the driver resets and the card responds by locking in at a lower safe clock).
    Did you try without any VF curve offsets? Always test stock.
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    Nereus
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    Re: 2080Ti extremely low average clock frequency 2022/08/04 10:43:16 (permalink)
    ty_ger07

    It looks fine on Precision X1, boosts to over 1900MHz and VF Tuner passed with recommended +60 on clock, +200 on mem. New Windows 10 64bit install, so I DDU'ed the drivers and installed fresh again (driver v516.59 per NVidia) but the issue persists with incredibly low frame rates once I try to put any load on it.

    Ran some Mark3D runs - Port Royal was 3,324 and 3,287. Average score for this card should be around 9,000 to 10,000 in Port Royal. The results show really low average clock freq of ~500MHz. Here's one of the results: https://www.3dmark.com/pr/1682912

    Sticking at around 500 MHz looks like a typical reaction to an unstable overclock (where the driver resets and the card responds by locking in at a lower safe clock).
    Did you try without any VF curve offsets? Always test stock.

    Yes - same result even at spec. B-Stock card that probably appeared ok on basic inspection and test at EVGA, it's only when you start playing a game and putting load on it that you find out there's something wrong.
     
     
    post edited by Nereus - 2022/08/04 10:44:38

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    Nereus
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    Re: 2080Ti extremely low average clock frequency 2022/08/05 08:32:03 (permalink)
     
    Well this is strange. I ran some more tests this morning - again swapping out to the 2070 Super first, which ran relatively normal scores on TimeSpy and Port Royal (and more importantly also basically eliminated anything else being at issue).

    I then swapped back in the 2080 Ti and the scores have improved significantly from yesterday. Weird. They aren't great by any stretch of the imagination, but I'm guessing these would be deemed acceptable at spec on a 2080 Ti as far as RMA goes:
     
    Port Royal: 6,644
    TimeSpy: 11,067
     
    Unfortunately the card craps out in both benchmarks at even the VF Tuner recommended +60 on clock, +200 on mem.
     
    Sent the results and screenshots to EVGA and will see what they say - I'm guessing it's just not a good card, but not bad enough for RMA.
     
    ¯\_(ツ)_/¯
     
     

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    ty_ger07
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    Re: 2080Ti extremely low average clock frequency 2022/08/05 13:22:08 (permalink)
    It sounds like an unstable overclock with a driver stuck in limp mode which doesn't reset until the computer is rebooted. That is a common/normal symptom. I don't think any "recommended" overclock should be assumed to be stable.
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    Nereus
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    Re: 2080Ti extremely low average clock frequency 2022/08/05 14:20:02 (permalink)
    ty_ger07
    It sounds like an unstable overclock with a driver stuck in limp mode which doesn't reset until the computer is rebooted. That is a common/normal symptom. I don't think any "recommended" overclock should be assumed to be stable.

    Yup I usually do spec first just to make sure the card is working at all. Tested it at spec clocks yesterday (+0 mem, +0 clock on Precision X) with same results. It was on a fresh Windows install, new NVidia driver, DDU to remove it, then installed again in case first install was corrupted somehow (which meant a reboot). PITA. Strange that it works now, although still significantly lower than average score for the same model according to 3DMark (although I presume that 3DMark average includes overclocked cards too). Maybe there was some dust or something in the slot, and switching cards resolved it? Who knows.
     
    This is for my Mrs' rig and she doesn't game much these days, so if EVGA say it's good enough, then it'll have to be good enough.
     
     

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    Ecklipze
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    Re: 2080Ti extremely low average clock frequency 2022/08/09 17:34:18 (permalink)
    Just made an account so I could reply. So the only time I've experienced really low clock speeds on my card (EVGA RTX 2080 Ti Black Edition) was after installing new drivers. After wondering why my clock speeds were around 400mhz (instead of 1350mhz) once I loaded a game, somehow the power slider in X1 was turned all the way down. After sliding it back to where it should be my clock speeds were fine. Took me forever to even see that it was at 40% instead of 100-112%. Not sure if you have checked this, you probably have though.
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    Nereus
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    Re: 2080Ti extremely low average clock frequency 2022/08/09 17:38:49 (permalink)
    Ecklipze
    Just made an account so I could reply. So the only time I've experienced really low clock speeds on my card (EVGA RTX 2080 Ti Black Edition) was after installing new drivers. After wondering why my clock speeds were around 400mhz (instead of 1350mhz) once I loaded a game, somehow the power slider in X1 was turned all the way down. After sliding it back to where it should be my clock speeds were fine. Took me forever to even see that it was at 40% instead of 100-112%. Not sure if you have checked this, you probably have though.

    Thanks, yes I did check that, but appreciate the suggestion. I'll also recheck windows power settings, but that's usually one of the first things I do when doing a fresh install. EVGA also suggested setting NVidia 3D to 'prefer max performance', although from memory that basically puts the card on boost 24/7, which I don't want in a SFF build - too much unnecessary heat. EVGA confirmed the card still isn't boosting up as high as it should, so I'll check those later tonight.
     
    p.s. hope you stick around - it's great having helpful people on the forums. Cheers!
     
    post edited by Nereus - 2022/08/09 17:42:45

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    Ecklipze
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    Re: 2080Ti extremely low average clock frequency 2022/08/09 17:56:17 (permalink)
    Nereus
    Ecklipze
    Just made an account so I could reply. So the only time I've experienced really low clock speeds on my card (EVGA RTX 2080 Ti Black Edition) was after installing new drivers. After wondering why my clock speeds were around 400mhz (instead of 1350mhz) once I loaded a game, somehow the power slider in X1 was turned all the way down. After sliding it back to where it should be my clock speeds were fine. Took me forever to even see that it was at 40% instead of 100-112%. Not sure if you have checked this, you probably have though.

    Thanks, yes I did check that, but appreciate the suggestion. I'll also recheck windows power settings, but that's usually one of the first things I do when doing a fresh install. EVGA also suggested setting NVidia 3D to 'prefer max performance', although from memory that basically puts the card on boost 24/7, which I don't want in a SFF build - too much unnecessary heat. EVGA confirmed the card still isn't boosting up as high as it should, so I'll check those later tonight.
     
    p.s. hope you stick around - it's great having helpful people on the forums. Cheers!
     


    Hey no problem! Sorry I couldn't help. Haven't had any issues with this card besides that & it wasn't caused by the card itself. Figure I might OC mine finally rather than upgrading to a 30 series.
    #12
    Nereus
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    Re: 2080Ti extremely low average clock frequency 2022/08/09 21:41:48 (permalink)
    Ecklipze
    Nereus
    Ecklipze
    Just made an account so I could reply. So the only time I've experienced really low clock speeds on my card (EVGA RTX 2080 Ti Black Edition) was after installing new drivers. After wondering why my clock speeds were around 400mhz (instead of 1350mhz) once I loaded a game, somehow the power slider in X1 was turned all the way down. After sliding it back to where it should be my clock speeds were fine. Took me forever to even see that it was at 40% instead of 100-112%. Not sure if you have checked this, you probably have though.

    Thanks, yes I did check that, but appreciate the suggestion. I'll also recheck windows power settings, but that's usually one of the first things I do when doing a fresh install. EVGA also suggested setting NVidia 3D to 'prefer max performance', although from memory that basically puts the card on boost 24/7, which I don't want in a SFF build - too much unnecessary heat. EVGA confirmed the card still isn't boosting up as high as it should, so I'll check those later tonight.
     
    p.s. hope you stick around - it's great having helpful people on the forums. Cheers!

    Hey no problem! Sorry I couldn't help. Haven't had any issues with this card besides that & it wasn't caused by the card itself. Figure I might OC mine finally rather than upgrading to a 30 series.

    Well now I feel a little stupid. Powered up my Mrs' SFF build, and hello - Precision X was at 60% power!
     
    I know that was at 100% when I first started all the testing the other day, so I'm not sure when it changed. I did do a driver DDU and reinstall at one point, so perhaps that messed up the power settings as you said.. I was sure I checked it again though. Damn..  but thank you!
     
    So I just spent the last couple of hours running benchmarks on the SFF build. Everything on default specs. Scores have improved. They're not stellar, but better than they were. Windows power setting was on high performance (I tried balanced too, but it made little difference to the GPU scores, just seemed to keep the CPU boost capped at 5.0GHz versus 5.1GHz on high performance most of the time). With the NVidia 3D settings I ran multiple TimeSpy and Port Royal runs on each setting (quality / balanced / performance / let the app decide). Best results were performance (no surprise). Here's a little table of the results (note - I let the GPU cool down to 40C before every run, ambient temp 78F):
     

     
    Ran the VF Tuner again and it recommended +86 clock, +200 mem this time. When I tried similar clocks previously, it failed miserably. Loaded +100 clock, +200 mem via Precision X, everything else unchanged, and now look:
     

     
    Much better. Not sure what the issue was originally with ~500MHz average bench clocks, but it seems the DDU and reinstall of the driver did set the power limit down and I didn't realize (doh!).. These results are still below average on 3DMark, but I think good enough.
     
    Thanks again for your suggestion - still smh how I missed that, I was so sure it was at 100%.
     
     
    Thanks also to EVGA Support for the helpful suggestions. 
     
     
    post edited by Nereus - 2022/08/12 00:40:02

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    #13
    Nereus
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    Re: 2080Ti extremely low average clock frequency 2022/08/09 23:44:23 (permalink)
     
    Wow.. so I decided to see how far I cold push the GPU now it seemed to be running ok... a card that I was almost ready to RMA has turned out to be pretty good, particularly for a 2080 Ti reference card with a blower style cooler in a SFF build! Got it to run Time Spy and Port Royal at +220 clock, +1100 mem. Results:
     
    Time Spy score 14,628  https://www.3dmark.com/spy/29951147
     
    Port Royal score 9,532  https://www.3dmark.com/pr/1690495
     
     
     

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