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Answeredmy RMA experiences

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markuaw1
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2018/09/29 10:54:20 (permalink)
just a update on my fist RMA i got my car back from EVGA yesterday on 9/28, they received my card on the 26th got it back 3 days later,  can't believe how fast the turnaround time was, a big thanks  to everyone at EVGA in the RMA Department,  THANK YOU GUYS , now about the card it's a 1080Ti,  physically the card looked perfect not one scratch, after installation i ran Heaven Benchmark and let it loop for 60 minutes  to see how the card was going to run, with no overclock applied, with fans set to 80% after 60 minutes,  card was running  at 57c with a clock speed of 1845Mhz, no artifacts , so I'm a very happy customer ;  )  I have seen a few negative RMA experiences on the forms, I had a very positive one I wanted to share , 
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    BennyM
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    Re: my RMA experiences 2018/09/29 11:07:42 (permalink) ☄ Helpfulby markuaw1 2018/09/29 12:03:08
    Hello markuaw1, 
     
    Very happy to hear that everything was taken care of very quick for you are satisfied with your RMA process. Also nice to hear when someone is happy.
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    JacobB
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    Re: my RMA experiences 2018/09/29 11:28:36 (permalink) ☼ Best Answerby markuaw1 2018/09/29 12:03:14
    I am glad you had a great experience! It is always nice to hear when a customer is happy! You can always submit feedback about the whole process using this link: https://www.evga.com/myevga/rateus/
     
    If you ever have any issues or questions, don't hesitate to contact us!
     
    -Jacob B.
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    EVGATech_DanielM
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    Re: my RMA experiences 2018/09/29 19:53:59 (permalink) ☄ Helpfulby markuaw1 2018/09/29 20:21:59
    Hello Mark,

    It was a pleasure speaking to you over the phone and we all share your enthusiasm. Glad to hear that replacement is working out wonderfully. 
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