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Answeredmoney back?

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dogofwar
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2020/01/01 12:56:50 (permalink)
i recently purchased a EVGA closed loop cpu cooler. 240x120.
it will not fit in my case, (antec 1200),  it is literally to big, hits bottom of top case fan, and about 1/4 in. past GPU to long in #1 slot.
So my question can i return for money back? thank you in advance

ASRock Z790 Steel Legend,  DG-75 case
 INTEL I7 13700K LGA1700 @ stock clock
 MSI Geforce RTX 3060-TI
Corsair Vengeance DDR5 32 GB  
EVGA 1000 G5 PSU
EVGA CLCx240
970 EVo M.2   Win10  64
EVGA  CLC 240x120
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 WIN7/64,  ANTEC 1200,  H60 CPU COOLER, CORSAIR SSD SAT3   
 



#1
Cool GTX
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Re: money back? 2020/01/01 15:41:21 (permalink) ☼ Best Answerby dogofwar 2020/01/02 12:09:22
https://www.evga.com/warranty/accessories/
 
(exceprt)

Exclusive Remedy and Limited Refunds

  • EVGA only offers refunds for products purchased directly from its official website EVGA.com if such products are returned within 14 days of purchase. Returns are subject to a 15% restocking fee if the product packaging has been opened, regardless of whether the product has been used or not.
    • For products not purchased at EVGA.com, refund claims, if any, are subject to the Authorized Reseller's refund policy and must be processed through the original Authorized Reseller's return policy. EVGA will not honor any refunds offered through Authorized Resellers.
  • EVGA does not cover shipping costs for products that are returned for a refund.

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#2
dogofwar
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Re: money back? 2020/01/02 12:09:59 (permalink)
thank you sir.
 

ASRock Z790 Steel Legend,  DG-75 case
 INTEL I7 13700K LGA1700 @ stock clock
 MSI Geforce RTX 3060-TI
Corsair Vengeance DDR5 32 GB  
EVGA 1000 G5 PSU
EVGA CLCx240
970 EVo M.2   Win10  64
EVGA  CLC 240x120
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 WIN7/64,  ANTEC 1200,  H60 CPU COOLER, CORSAIR SSD SAT3   
 



#3
Cool GTX
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Re: money back? 2020/01/02 12:32:31 (permalink)
Happy to have helped
 
After 15% restock + shipping, it Might be better to find a local buyer ?

Learn your way around the EVGA Forums, Rules & limits on new accounts Ultimate Self-Starter Thread For New Members

I am a Volunteer Moderator - not an EVGA employee

https://foldingathome.org -->become a citizen scientist and contribute your compute power to help fight global health threats

RTX Project EVGA X99 FTWK Nibbler EVGA X99 Classified EVGA 3080Ti FTW3 Ultra


#4
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