Hello Community, Welcome to EVGA and thank you for making us your choice in Enthusiast Products. Please take a moment to review our warranty policy so you are well informed in the event you do require warranty services. EVGA Regional Warranty Policies - Please Review the detailed Warranty in your re..
Hello Community, EVGA's RMA Department does reserve stock of different models of our product lineups both old and new and we strive to replace your product with the same model you sent in for warranty. If we are running low on the model you sent in for warranty rather than having you wait, our polic..
Hello Community, I wanted to reach out to you all as we have seen a few packages come to EVGA’s Warehouse for warranty in which the product arrives physically damaged due to a shipping issue. While we do make every effort to inform you in your RMA Approval Email of the importance on how to package u..
Here's a relatively simple guide for understanding the changes to the warranty for original owners and secondhand owners. Most people by now have heard that a proof of purchase is now needed for secondhand warranties if the product falls under our new warranty. This warranty came int..
Hello Everyone, I've seen a number of threads where someone is asking about the time for their RMA package to pass through customs and I thought that I would post this to give everyone all the info that we can provide. Okay that was it. :) Seriously though, customs is run by the government and we ha..
Here is a link to our FAQ Guide on how you can create a .JPG or .PDF copy of your purchase invoice and upload it to your My Products page. http://www.evga.com/support/faq/afmviewfaq.aspx?faqid=58652 A copy of your invoice/receipt is required for ALL end-user RMA's. By uploading it early on, it will ..
First time ever doing an RMA in my life so I was wondering how to check if the warranty process was successful. How would I know if the product was rejected? Thanks in advance...
Every video card I've ever purchased since 2005 has been evga, and 3 years has been the max I've ever reached before upgrading. I'd never bought an extended before but now with how much the RTX series costs I'm wondering whether it must just be worth it? What about others? Do you automatically buy a..
Hi everyone, I am buying a used 1080 Ti that has a little less than a year left on warranty, and I have a question regarding the length for a secondhand owner. It says in the FAQ:When a secondhand owner registers a product, the shipping date will be used to determine the beginning and end of the war..
I’m going to RMA my 2070S after it supposedly died and is not posting a signal. I’m missing two of the rubber PCIe protective covers. Will this get my RMA rejected?..