2024/09/24 14:16:08
StupidFox
Hi All,

Recently started playing with my Z790 Dark Kingpin again and I continue to have GPU disconnect errors when gaming, or a completely hung system after an hour of being on. I'm having a difficult time tracking down the issue, but noticed that the cover over the chipset is extremely hot to the touch. I went looking for a temperature sensor, but cannot find one in CPUID HWMonitor. What is your way to view the temperature of the Z790 chipset itself?
 
All other temperatures are normal, running the newest 1.20 BIOS.
2024/09/24 14:37:46
Sajin
2024/09/24 16:58:52
Martin V
How long have you had your CPU for?
2024/09/25 09:15:50
EVGATech_ChrisB
Can you please confirm which CPU you are using?  Do you see any errors in the Event Viewer after the system has an error?
 
Please take note that it is not abnormal for the heatsinks to become warm with use and I also suggest using a monitor to check temperatures, if you think it might be related.
 
Please email Support@EVGA.com if you do need help with troubleshooting this further.
 
StupidFox
Hi All,

Recently started playing with my Z790 Dark Kingpin again and I continue to have GPU disconnect errors when gaming, or a completely hung system after an hour of being on. I'm having a difficult time tracking down the issue, but noticed that the cover over the chipset is extremely hot to the touch. I went looking for a temperature sensor, but cannot find one in CPUID HWMonitor. What is your way to view the temperature of the Z790 chipset itself?
 
All other temperatures are normal, running the newest 1.20 BIOS.




2024/09/25 14:18:22
Cool GTX
On my PCs, I use an inexpensive non-contact thermal measuring device, designed for homeowners to use ~$20-$30
 
Like this one - though mine is a different brand, think I bought it at Lowes a few years ago
https://www.amazon.com/General-Tools-IRT206-Thermometer-Mid-Range/dp/B0016838JU
 
The non-contact thermal gun needs to be held close to the item as the target area grows quickly with distance
 
The chipset coolers either have active cooling from the Mfg or rely on the fans in your case to move air over & around them to keep them cooler
 
You might also consider buying a "Kill A Watt" type measuring device to measure the Amps your PC draws while you tune your OC settings

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