7/29/2024
RAVENEVGA
My nephew built a new system for my niece using a Z690 Classified.  It has a very strange problem.  If you attempt to restart, the screen goes black and doesn't come back up.  The power button has to be held to do a hard reboot.  My nephew said he searched everywhere for an answer and couldn't find one.  Not sure just how "searched everywhere" he actually did it, but I thought I'd bring it up to those on here.'
 
I wasn't there when he put the system together, so have no idea how well he did it, but he previously built his own system, and it works as it should.
7/29/2024
Sajin
Disable fast startup in windows, and disable fast boot in bios. See if that helps.
7/29/2024
RAVENEVGA
I'll let him know.  Thanks for the suggestion.
7/29/2024
RAVENEVGA
Weird.  So that didn't work, but he said he "set BIOS back to default" and that seems to have fixed it.  
 
7/29/2024
Sajin
👍
7/30/2024
Cool GTX
RAVENEVGA
Weird.  So that didn't work, but he said he "set BIOS back to default" and that seems to have fixed it.  
 




that should always be step 1 when troubleshooting a pc
 
good to see it is working now
8/25/2024
RAVENEVGA
So, found out from my nephew that the "set BIOS back to default" didn't work.  
8/26/2024
Sajin
If the system isn’t using the latest bios then I would suggest updating to the latest bios to see if that will resolve the issue. It worked for this guy… https://www.tenforums.com...een-after-restart.html
8/26/2024
RAVENEVGA
Okay, I'll let him know that he should try the newest BIOS version.
 
My BIOS is fairly "old", but my machine seems to fun fine, so would you say it's best to "leave well enough alone", when it comes to mine?
8/26/2024
Sajin
RAVENEVGA
My BIOS is fairly "old", but my machine seems to fun fine, so would you say it's best to "leave well enough alone", when it comes to mine?

Yes.
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