nlodeserto

KimbaWLion
I had a 2080Ti XC black die on me the other day and I had the extended prepaid warranty active. 
FWIW EVGA's tech support and warranty claim Dept. is STILL top notch, don't let anyone else tell you any different.
Jason in Tech support from Evga told me they have tons of parts for warranty replacements.
But... When I ventured into the Bios upgrade for 14th Gen, I had explained I bought a Classified Z790 and returned it
for another manufacturer because of the lack of ANY RECENT word from Evga. His response was telling,  "I can not blame you". This was because
even he didn't know anything about when and/or if it was coming in the foreseeable future. Take that for what its worth, I had hoped for a better 
response and he genuinely wished had a better one for me. There are people at Evga that still care, they just really don't have answers to give us at the levels
we can talk to or communicate with, that really isn't a positive sign in that regard.

Sure, there are certainly a lot of great people still at EVGA, but there are also others who had no problem putting motherboards on the market, in some cases for over $1K, knowing full well that they were going out of business. the activity, and that they would no longer provide even a minimum of firmware/bios/drivers support.
I remind you that even before everyone noticed this situation due to the gen14 CPUs, EVGA has never released any driver updates, nor any ME Firmware updates, which is very serious in itself.
Then there are other people who even put their names and signatures on these cards, and it doesn't seem to me that they are worried either about the damage to their image or even less about the fate of the users who believed in their brand.
 

I'm done with EVGA. But let's not get it twisted - they abandoned us first. I would have loved to have kept my Z790 Dark Kingpin if it had 14th gen BIOS support. I would also have loved an EVGA 4090 to go with it. But I guess Andrew Han would rather cut his nose off to spite his own face rather than use his big boy words and negotiate a better deal with Nvidia. Now we have to say goodbye to a once beloved company, as do many of his staff. It really sucks.

Either way, I've switched to an Asus ROG Maximus Z790 Dark Hero. It was 14th gen ready straight out the box, no firmware update required and its working flawlessly. Sold my Z790 Dark Kingpin and made sure the buyer knew it only supported 12/13th gen CPUs. Life goes on I guess 

I've used EVGA GPUs/Boards since the late '00s, and I'm sad to see the ship sinking. 
I returned my classified to NE for a full refund, as it was unopened. I was eagerly looking forward to a 14900k build coming from a 5950x. 

I think they are just waiting for noise to settle.. there won't be any new BIOS for these boards. EVGA is dead.

nlodeserto
*snip*
Then there are other people who even put their names and signatures on these cards, and it doesn't seem to me that they are worried either about the damage to their image or even less about the fate of the users who believed in their brand.

Yes this surprises me, Vince having his K|ngP|n brand on a board that's not getting the updates it was supposed to, and Vince apparently not having much to say about it. I wonder if EVGA compensated him for damages already. Screw the ppl who purchased it though, right?
 
EVGA and staff have been nothing short of absolutely awesome for years, so it's frustrating to see that one person (the CEO) can screw over so many people and apparently just not give a crap. I wonder if a class action might adjust that attitude. I realize a lot of it started with NVidia and their tightening the screws, but it's gone beyond that now.
 
 
 

I too, have moved on... As I mentioned before I went out and bought an Asrock Nova 14th Gen, ready right out of the box... I will be turning it on tomorrow... It has a Debug LED, BUT only one unlike EVGA's dual.
It has a lot of good things on it, but it does have some short comings I was willing to accept, and that is MY choice... I will NEVER buy Asus again, no matter how good a board etc. I have had REALLY poor customer service,
warranty honoring etc. etc. I recently had one their highly regarded routers die in under a year UNDER warranty and let's say the experience left me bitter enough to NEVER get an Asus board.
Others may never have an issue, but they can't even spell Evangelion properly on their Premium MB so who knows...

They only maintain staff for RMA, all engineering and product people are gone, so basically they are dead. 

ilukeberry
They only maintain staff for RMA, all engineering and product people are gone, so basically they are dead. 

I get that feeling, but Jason did say they were not going anywhere, and I assume as you said, they are staffed for only some tech support and RMAs...

Well you know that he won't say: "oh we are closing down" He probably don't even know what is happening, but judging from actions from EVGA that we see, it's likely that they are on the lifeline.

KimbaWLion
I too, have moved on... As I mentioned before I went out and bought an Asrock Nova 14th Gen, ready right out of the box... I will be turning it on tomorrow... It has a Debug LED, BUT only one unlike EVGA's dual.
It has a lot of good things on it, but it does have some short comings I was willing to accept, and that is MY choice... I will NEVER buy Asus again, no matter how good a board etc. I have had REALLY poor customer service,
warranty honoring etc. etc. I recently had one their highly regarded routers die in under a year UNDER warranty and let's say the experience left me bitter enough to NEVER get an Asus board.
Others may never have an issue, but they can't even spell Evangelion properly on their Premium MB so who knows...

I also picked up a Nova for $279. Will park my 14900K in there for the remainder of this gen. 

Talon2020

KimbaWLion
I too, have moved on... As I mentioned before I went out and bought an Asrock Nova 14th Gen, ready right out of the box... I will be turning it on tomorrow... It has a Debug LED, BUT only one unlike EVGA's dual.
It has a lot of good things on it, but it does have some short comings I was willing to accept, and that is MY choice... I will NEVER buy Asus again, no matter how good a board etc. I have had REALLY poor customer service,
warranty honoring etc. etc. I recently had one their highly regarded routers die in under a year UNDER warranty and let's say the experience left me bitter enough to NEVER get an Asus board.
Others may never have an issue, but they can't even spell Evangelion properly on their Premium MB so who knows...

I also picked up a Nova for $279. Will park my 14900K in there for the remainder of this gen. 

Microcenter matched the Newegg Price for a combo (Nova and 14900K) of $838. I really had no intention of getting a 14900K but the price was doable. It would have been a 14700k instead. The Nova is a nice board. Is it an Asus Apex Encore 2? Nope, not even close, but one is $649 and the Nova was $279... Is the Asus $649 double the performance, not even close, but it will run 8000mhz memory and NOT too many MBs can do that...
I will take a decent board with a decent Cpu, I will never had the best of everything so very good works for me!