• EVGA Z590 Series
  • Need some help trying to find an annoying issue on a new EVGA Z590 Dark, 11900k.
2021/11/25 08:07:54
JimBeamBlack
 Hello everyone, 
 
 I just set up this system: EVGA Z590 Dark (1.06) ; intel 11900k/EVGA CLC 280mm ; RTX 3080 FTW3 Ultra ; 32G Corsair Vengeance 3600mhz XMP1 Gear 1 ; WD Black SN850 Gen4/Windows 11 ; Creative AE-7 ; 4 - 4TB WD Black drives. 
 
And I am having some kind of issue I cannot figure out.   For some reason ever since I installed Windows 11 Pro on my M.2 I have been getting BSOD, BUT only when trying to remove or install certain drivers. EVERYTHING else checks out!!
 
 I have run:
CrystalMark on my WD M.2
Cinebench R15
Prime95 - 30 mins
3D Mark - 16,876
Several demanding games, MSFS for hours and hours.
Transferred Terrybytes of data/stuff back to my system from my NAS
Ran the windows 11 "Driver Verifier" (the one that comes with windows that stresses your drivers) (and no black screen happened)
Re-installed Windows 11 (not fully but with keeping all my apps folders)
Ran the full Windows Memory Tester (is there a better one?)
 
 And installed many other apps and programs, without issue.
 
I have never seen this kind of thing before, and I have no idea what could be causing it.  The Black Screen of Deat NEVER creates a log file, event viewer does leave a "Fatal Hardware Error" in the log BUT, I'll be damned if I  can find it!!
 
I ran my system for about 3 days (for break-in of the cooler) and thought I had cured the problem, BUT when I tried to run DDU to put on the new Nvidia Hotfix driver last night, it happened again...in safe mode!!
 
The STRANGEST thing is....it does finish removing the drivers, then it dumps!!
 
Any ideas on this, has anyone else seen this before?  I see several threads on some other hardware sites about the ASUS board and 11900k doing this same thing, BUT, no one ever figures this out.
2021/11/25 08:10:30
JimBeamBlack
Here is a copy of the only error I get: (I don't think there is any sensitive info in here, if there is please let me know)
 
Log Name: System
Source: Microsoft-Windows-WHEA-Logger
Date: 11/25/2021 10:12:07 AM
Event ID: 1
Task Category: None
Level: Error
Keywords: WHEA Error Event Logs
User: LOCAL SERVICE
Computer: *******
Description:
A fatal hardware error has occurred. A record describing the condition is contained in the data section of this event.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WHEA-Logger" Guid="{c26c4f3c-3f66-4e99-8f8a-39405cfed220}" />
<EventID>1</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2021-11-25T15:12:07.5923978Z" />
<EventRecordID>8268</EventRecordID>
<Correlation ActivityID="{6b6b0e94-3b6e-4898-bffd-0779496a9df1}" />
<Execution ProcessID="4304" ThreadID="5060" />
<Channel>System</Channel>
<Computer>********</Computer>
<Security UserID="*****" />
</System>
<EventData>
<Data Name="Length">4944</Data>
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</EventData>
</Event>
 
2021/11/25 08:37:04
JimBeamBlack
I can't seem to attach images, so I will post links to my BIOS voltage and other settings:
https://imgur.com/w6QsXp7
https://imgur.com/EBDaJBQ
https://imgur.com/HtVhvND

 
I have also tried the Windows memory tester, and Gear 2, turning XMP off....default everything.
 
The ONLY piece of hardware I have an issue with is my webcam, sometimes when I boot it shows up as an unknown device...
 
 
 edit Cool GTX Insert photos
2021/11/25 09:53:17
Cool GTX
Use a Host site like IMGUR - then Rt click on the photo & copy "image link"
 
EVGA is not currently allowing Image uploads
 
details found here: Ultimate Self-Starter Thread For New Members
 
 
2021/11/25 09:57:42
JimBeamBlack
Cool thanks, wait, did you fix those pictures? because I just posted links to Imgur?  Now I see the links and the pictures...
 
and thanks again
2021/11/25 09:59:11
Cool GTX
JimBeamBlack
Cool thanks, wait, did you fix those pictures? because I just posted links to Imgur?  Now I see the links and the pictures...
 
and thanks again


yep
 
W11 OK - did you do a clean install ?
 
Hardware have W11 driver updates ?
 
CMS & Fast Boot OFF in BIOS ?
2021/11/25 10:06:31
JimBeamBlack
Actually, I did a clean install, I installed it from an official DVD, from an OEM version I bought.  It is fully updated.
 
 Unfortunately, as of right now there are not windows 11 drivers for everything. like my Creative sound card, they do not have those for windows 11 yet, the ones I have now are for windows 10, I installed it in a compatibility mode through and it worked, the sound card works perfectly, music sounds amazing.
 
You know what, I do remember that the first thing I did after installing windows 11 was to try to install the drivers for the motherboard from the FlashDrive that came with it, it locked right about when trying to install the wireless device??  Actually, I think THAT is where it all started, so I can't be sure if all of the intel drivers got installed or not because after that I disabled that wireless thing.
 
 
2021/11/25 10:15:47
JimBeamBlack
By the way, this computer is FAST, I am running MSFS 2020 in ultra with NO slowdowns or stutters, got a ton of add-ons in the Community folder too..... Flew around for about 2 hours last night. If there was an issue with the video card I think I would have found it.
 
I just can't figure this out.
 
I have run all of these with NO issues found:
chkdsk /f /r
sfc /scannow
DISM /Online /Cleanup-Image /RestoreHealth
 
System overclocks perfectly, was running all cores at 4.8, prime95, got a little hot at about 80-85c on some cores, but that app runs everything at full tilt. I'm not going to try to run it for a couple of hours until I figure out this other issue though.
 
By the way, appreciate the help....I'm at a total loss here.
 
I might have to delete the partition on my M.2 and do another full-on windows install, but if it still does it again after that.......
2021/11/25 10:26:32
Cool GTX
Device manager - showing any issues ?
 
the MB USB might have had older drivers, don't know
 
W11 tends to load many "Windows drivers" & not OEM drivers
 
You could try W11 update & see if it wants to update some drivers
 
 
2021/11/25 12:03:03
Sajin
Sounds like hardware instability since you’re getting whea errors. Could also be a bios issue.

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