deadly_silence
Is this why my stepup hasn't shipped? EVGA received my card on Friday.

"All RMAs, even Step-Ups, will be processed within 1-3 business days. From the day we receive your old product, we will process and ship out your new Step-Up product within three business days."
 
FAQ:  "How long does it take EVGA to ship out my new product once they receive my old one?" https://www.evga.com/support/stepup/#FAQ
 

I always ask for the serial and check on EVGA website so no problem to me. When buying used, I highly favor EVGA because of their warranty terms.
 
Honestly waiting to see the influx of denied warranty claims from other AIBs due to people buying from the private market and not having original receipt.

deadly_silence
Is this why my stepup hasn't shipped? EVGA received my card on Friday. So were these cards meant to fulfill queue and the step up queues? Or were they destined for a retailer?

If so I wish I was notified or would have my shipping upgraded to next day delivery.

Maybe hire Leo Prinsloo for future transports!

My step was the same as yours.  I live about 30 mins from the CA HQ, so shipping time was minimal, but give it some time, it will arrive.  When you get the stepup approval, the product is set aside for you for 7 days.  Once you pay for it, it's yours, it will not be sent to anyone but you.  It's set aside until your RMA item arrives.  There can be shipping delays after they process it, they are dealing with a ton of items being stolen, give them a little slack.  EVGA provides more support and perks than any other manufacturer.  A 100% value upgrade is unheard of for any other make.

They should post the serial numbers so we can catch the people who stole the cards in the first place!!!

Stolen card pops up on eBay - we can verify and get them

EVGA is not going to post the serial numbers for a lot of reasons.  If a stolen card shows up on eBay, you won't get the serial number until you purchase the card and the seller probably bought the card from the original thieves.  It would be pretty stupid and risky to try and sell hot merchandise on eBay.
 
If you want to check a serial number just go here: https://www.evga.com/warranty/check.asp.  No log in required.
 
 

I hope they get caught. I hate thieves.

This stinks so bad is a Hateful act and feel bad for those been waiting for so long to enjoy great product. I am sure those involved will be caught. Might take time.

incredible

EVGATech_LeeM
If you are able to get access to the serial number from the seller, then you can confirm it on our Check Warranty page.

 
Late to this tread, but, there seems to be an issue with the warranty checker page, or i don't get what it's telling me. I entered the serial for a purchase made directly through EVGA, it was a step-up and registered in my name by EVGA before shipping. I can see this GPU along with my other registered products in my product page with a 5 year warranty. Yet the warranty page  simply states "We are unable to determine the warranty for the Serial Number. Please contact Customer Service for help.". How does this tell me if the card is stolen, already registered or new and able to be registered? 
 
Perhaps i'm missing something, but shouldn't the status be a little more definitive?

mdb983
I entered the serial for a purchase made directly through EVGA, it was a step-up and registered in my name by EVGA before shipping. I can see this GPU along with my other registered products in my product page with a 5 year warranty. Yet the warranty page  simply states "We are unable to determine the warranty for the Serial Number. Please contact Customer Service for help.". How does this tell me if the card is stolen, already registered or new and able to be registered? 
 
Perhaps i'm missing something, but shouldn't the status be a little more definitive?

Log out, clear your cache, Ctrl+Shift+Delete, and then open the link without logging in and see what happens.  It probably is a glitch on the site and you should email webmaster@evga.com and explain the problem.