2021/11/03 17:24:57
bill1024
You would have to have the GPUs sn to check it from a list that EVGA published
Since you have the sn rather than checking the list you just go online and check at the warranty page

This way you can’t buy a stolen GPU and know you’re not going to get warranty
It protects themselves and maybe make some of the stolen GPU s show up

Always pay with. CC or PayPal
2021/11/03 17:47:35
nomoss
People acting like they have “options” with stolen merchandise. I’ll say it again, possession of stolen goods is a crime once you know the goods are stolen. Selling them to someone else is a crime then, too.

The ONLY protection the “naive buyer” has is to contact the police immediately. It gives you legal protection and a legal claim to damages from the seller. It’s not a guarantee that you’ll recover any of your money, but it’s the only chance you have within the law. And who knows, maybe the company the goods were stolen from will reward you.

But if you keep the card, knowing that it is stolen and then want warranty from the company, then you’ve got some real twisted morals.
Honestly, some people here are starting to look pretty sus.
2021/11/03 18:19:55
EVGA_Lee
I'm sure that there are some here that honestly believe posting a list of serial numbers may help people avoid making a purchase of stolen goods.  Many of you are overlooking the possibility that a seller in possession of stolen goods may remove the serial number sticker from the card to avoid this very issue.  With that said, I'm sure that many of you demanding a list care little for innocent end-users and would like to see a list to count how many and which part numbers were stolen.  This information, of course, would be provided to the authorities and will not be released to the public.
 
Remember, EVGA has no obligation to inform the public that a shipment was stolen, or inform people that there may be legal liability when purchasing a stolen product.  However, by doing so, perhaps some people might think a bit harder about purchasing a card from a suspicious third-party seller and avoid that situation.
 
As others have said, if an unaware buyer purchases the product and goes to register it without knowing about this situation, there is little that EVGA can do to improve the situation.  They are already purchasing a product from an unauthorized third-party, which bears its own set of risks.  If they need to contact EVGA for service and learn about the situation, they can take further steps at that time.  Having the stolen product in their possession creates the legal problem, not when they try to register it.  Being unaware of the nature of the goods is generally a legal defense if surrendered upon learning about the good's status.
 
If the buyer cannot obtain the serial number prior to purchase, then a list of serial numbers will not help them if they cannot compare...serial numbers.  If the buyer can obtain the serial number prior to purchase, then they can use our Warranty Check page to determine the warranty status.  You don't need to be logged in to use the utility or provide additional details to use the search. 
 
If someone enters a serial number from a stolen card into our Warranty Check page, it's only going to notify them that the product is stolen, has no warranty, and direct them to this thread for more information.
2021/11/03 19:04:50
staypuft
EVGATech_LeeM
I'm sure that ...
If someone enters a serial number from a stolen card into our Warranty Check page, it's only going to notify them that the product is stolen, has no warranty, and direct them to this thread for more information.


Not much more you can do at this point... appreciate that you gave us a heads-up and we will spread the word.  Ignore the naysayers, you did the right thing.
2021/11/03 20:08:12
Method320
What's the reason behind not honoring warranties? Surely the delivery company has insurance?
2021/11/03 20:11:47
nomoss
Method320
What's the reason behind not honoring warranties? Surely the delivery company has insurance?


Name one company that honors warranties on stolen goods?
The delivery companies didn't deliver to the person with stolen goods, did they?
The thread is only 4 pages old.  Catch up.
2021/11/03 20:19:37
Method320
nomoss
Method320
What's the reason behind not honoring warranties? Surely the delivery company has insurance?


Name one company that honors warranties on stolen goods?
The delivery companies didn't deliver to the person with stolen goods, did they?
The thread is only 4 pages old.  Catch up.




Thats...not generally how that works. The delivery company failed to deliver goods. So in theory their insurance would pay EVGA. That's kind of what insurance is for. 
 
So unless somehow the delivery company evga uses doesn't insure their deliveries, I would think evga would be getting a check for the amount evga is out.
2021/11/03 20:47:02
Bowenac
EVGATech_LeeM
I'm sure that there are some here that honestly believe posting a list of serial numbers may help people avoid making a purchase of stolen goods.  Many of you are overlooking the possibility that a seller in possession of stolen goods may remove the serial number sticker from the card to avoid this very issue.  With that said, I'm sure that many of you demanding a list care little for innocent end-users and would like to see a list to count how many and which part numbers were stolen.  This information, of course, would be provided to the authorities and will not be released to the public.
 
Remember, EVGA has no obligation to inform the public that a shipment was stolen, or inform people that there may be legal liability when purchasing a stolen product.  However, by doing so, perhaps some people might think a bit harder about purchasing a card from a suspicious third-party seller and avoid that situation.
 
As others have said, if an unaware buyer purchases the product and goes to register it without knowing about this situation, there is little that EVGA can do to improve the situation.  They are already purchasing a product from an unauthorized third-party, which bears its own set of risks.  If they need to contact EVGA for service and learn about the situation, they can take further steps at that time.  Having the stolen product in their possession creates the legal problem, not when they try to register it.  Being unaware of the nature of the goods is generally a legal defense if surrendered upon learning about the good's status.
 
If the buyer cannot obtain the serial number prior to purchase, then a list of serial numbers will not help them if they cannot compare...serial numbers.  If the buyer can obtain the serial number prior to purchase, then they can use our Warranty Check page to determine the warranty status.  You don't need to be logged in to use the utility or provide additional details to use the search. 
 
If someone enters a serial number from a stolen card into our Warranty Check page, it's only going to notify them that the product is stolen, has no warranty, and direct them to this thread for more information.




I totally understand what you're saying for the most part, but I don't understand why any of this is even needed...
 
We all know that if someone is trying to sell stolen GPU's... well they're not going to have a receipt from an authorized seller, so the warranty would be useless anyway since from my understanding, EVGA had changed how warranties work a while back. I purchased a used EVGA PSU a while back, and by the time I got around to using it there was an issue with the 12v rail. I opened a claim because well... the PSU showed it was still within warranty. I was denied because I could not show proof of purchase since I purchased it second hand which is a joke if I'm being honest. The warranty used to be applied to the product itself.
 
So again, none of this even matters, this didn't even need to be posted, it would have made more sense to mention something like... WARNING: some EVGA cards have been stolen, please remember that a receipt is required for us to honor a warranty claim.
2021/11/03 21:14:16
nick_shl
BowenacI was denied because I could not show proof of purchase since I purchased it second hand which is a joke if I'm being honest.
Warranty terms:
Transferable Limited Warranty (Second-Hand Purchasers)
Subject to the terms and conditions of this Limited Warranty, the Transferable Limited Warranty is available to second-hand purchasers with a valid proof of purchase of the transaction between the current owner and the previous owner.
 
Secondhand Owners - Secondhand owners of a product shipped from EVGA on or after May 25th, 2018 must provide a proof of purchase of the sale from the previous owner to you, the current owner.

So, it may be eBay listing, it may be some piece of paper where seller will write "I am, seller, sold this product to buyer". I wondering what prevent buyer to make such paper by himself if he doesn't have one...
2021/11/03 21:15:10
Hoggle
hitmano02
ask for serial numbers first?  Sure you can ask, you can ask anything you want .    But any seller with half of brain will turn you down.   How do I know you are not faming elite accounts with my cards?   How about you zelle me $1000 to prove you are not trying to scam for a SN ?    




Cool they turn you down for the serial number. Other people are selling cards and you ask someone else...
 
Personally I would want verification I have some sort of warranty and that the police won't knock on my door to get back stolen property when I spend $1,000 and if I can't be assured that then I would spend my money with someone else.

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