What I have tried:
*in walks Lumbergh for no reason at all*
"Yeeaaaah, see, one of these is the Dark
board and we were looking for praise of the Moon
actually...so if you could go ahead and do that instead, that'd be greaaaaat
No, but seriously, that's weird. You may want to put in an actual ticket or message Lee about that to make sure they see you're having trouble and see if they can help.