2021/02/23 05:25:06
icylogik
AltherianPDX
3080ftw3 Ultra here...
 
Registered a new account here to report that I'm having the same frustrating issue.... Video card causes driver crashes, black screens that seem to reset themselves rather quickly.
 
However in my case I haven't really experienced in whilst gaming... Rather, I experience it while working and it's driving me crazy. I use Microsoft Teams all day and video chat with colleagues, and this crashing is causing me pain a couple times a day... Quite frustrating!
 
I'm at the mercy of EVGA and don't really know what to do.... I installed the Precision X1 software, there was a firmware upgrade, that helped a bit, but the crashes still do happen....



Try installing the hotfix driver here: https://forums.evga.com/GeForce-Hotfix-Driver-46151-Released-2521-m3216771.aspx. It fixed my driver crash while using Brave issue.
2021/02/24 06:35:40
Flyingj99
Figured I'd chime in and say I had to RMA my EVGA RTX 3090 FTW3 Ultra Gaming card.  I see people identifying different versions of this card, so I'll clarify that my card is made in China and has the "red lips".  I bought it at the end of November and I have never seen one in stock since...  I really hope I'm not in for multiple RMAs here because as a Canadian shipping to EVGA's RMA department in California is expensive...  That frustrates me a lot and I would be VERY upset to have to do that more than once if this is a known issue...
 
So far this is probably one of the better threads I have seen on this topic, though these threads seemed to be peppered around the Reddit and the EVGA forums.  I've already done a thousand and one DDU, multiple driver combos, settings, software uninstalls, all lead me nowhere.
 
I saw the dedicated "black screen" thread in the forums here but that was rather unproductive and appears to not be addressing this actual issue.  In fact even in this thread I see people chiming in with a variation which doesn't line up because they are having system shutdowns/restarts indicating more likely an OCP issue with their PSU.  The issue being described in this thread from my point of view is NOT that, so admittedly this is a confusing issue to get to the bottom of...  I have a new Corsair HX850 PSU set to single +12v rail operation mode with 3x dedicated PCI-E cables run to the card.  I also had the same issues on a Corsair RM750 with 2x cables, one daisy chained because that is all this PSU has.  I had the same exact issue with both PSUs, never a full system shutdown or restart though.
 
My symptoms pretty much match the initially described post:
-Running older/less demanding games randomly results in a black screen / no display output and the fans ramping to 100%.  Main games I have played that suffer from this are GTA V and Valheim. Valheim loves to max out ~75%-80% GPU usage I noticed.
-Or the game continues to run and the fans ramp to 100%, EVGA Precision X1 reports fan 3 100% and fan 1&2 0% on the main screen even though I can see all fans spinning, the monitoring tab shows fan 1&2 at ~51% and fan 3 at 98%, eventually the fans ramp down.  Temperatures before this happen are normal, then go super low (like down to 61 Celsius) since all the fans are at 100%
 
Most recently this actually happened for the first time while just browsing in Google Chrome.  I have not been able to get any video output from the card since after re-seating everything multiple times etc.  Card is dead (my RTX 2080 FE card is working perfectly when I swapped that in), though I don't have the much talked about red lights on the PCI-E connectors, so not sure.  When the crashes happen the system is still working (sound continues, windows shuts down normally with the shutdown button etc.).  I actually found that while the card wasn't able to output (including BIOS post screens, so not a windows issue), the system does load into Windows fine (I can see things like my GoXLR mini and Corsair keyboard lighting react to their software being loaded and changing LEDs, HDD activity light etc), but still has no display output.
 
I haven't been able to observe any voltages because I didn't read this thread while I was having recoverable issues...  I haven't overclocked this card at all and I literally played > 110 hours of Cyberpunk 2077, few hours of Shadow of the Tomb Raider, COD Cold war / warzone, with no issue, further emphasizing that these crashes happen with low or fluctuating GPU loads and not max load situations...  Really disappointing for any product, but especially one of the most expensive "gaming" GPUs ever.
2021/02/24 12:43:46
freestylingford
My exact sentiments on this issue and it happens to my card too but through all the times it has done the black screen fans ramp pc keeps running issue it always restarts from a hard reset just fine I luckily haven't had the card straight up die yet. Would be cool if the issue was addressed or discussed officially. 
2021/02/24 17:31:45
Arrowhead2010
Flyingj99
Figured I'd chime in and say I had to RMA my EVGA RTX 3090 FTW3 Ultra Gaming card.  I see people identifying different versions of this card, so I'll clarify that my card is made in China and has the "red lips".  I bought it at the end of November and I have never seen one in stock since...  I really hope I'm not in for multiple RMAs here because as a Canadian shipping to EVGA's RMA department in California is expensive...  That frustrates me a lot and I would be VERY upset to have to do that more than once if this is a known issue...
 
So far this is probably one of the better threads I have seen on this topic, though these threads seemed to be peppered around the Reddit and the EVGA forums.  I've already done a thousand and one DDU, multiple driver combos, settings, software uninstalls, all lead me nowhere.
 
I saw the dedicated "black screen" thread in the forums here but that was rather unproductive and appears to not be addressing this actual issue.  In fact even in this thread I see people chiming in with a variation which doesn't line up because they are having system shutdowns/restarts indicating more likely an OCP issue with their PSU.  The issue being described in this thread from my point of view is NOT that, so admittedly this is a confusing issue to get to the bottom of...  I have a new Corsair HX850 PSU set to single +12v rail operation mode with 3x dedicated PCI-E cables run to the card.  I also had the same issues on a Corsair RM750 with 2x cables, one daisy chained because that is all this PSU has.  I had the same exact issue with both PSUs, never a full system shutdown or restart though.
 
My symptoms pretty much match the initially described post:
-Running older/less demanding games randomly results in a black screen / no display output and the fans ramping to 100%.  Main games I have played that suffer from this are GTA V and Valheim. Valheim loves to max out ~75%-80% GPU usage I noticed.
-Or the game continues to run and the fans ramp to 100%, EVGA Precision X1 reports fan 3 100% and fan 1&2 0% on the main screen even though I can see all fans spinning, the monitoring tab shows fan 1&2 at ~51% and fan 3 at 98%, eventually the fans ramp down.  Temperatures before this happen are normal, then go super low (like down to 61 Celsius) since all the fans are at 100%
 
Most recently this actually happened for the first time while just browsing in Google Chrome.  I have not been able to get any video output from the card since after re-seating everything multiple times etc.  Card is dead (my RTX 2080 FE card is working perfectly when I swapped that in), though I don't have the much talked about red lights on the PCI-E connectors, so not sure.  When the crashes happen the system is still working (sound continues, windows shuts down normally with the shutdown button etc.).  I actually found that while the card wasn't able to output (including BIOS post screens, so not a windows issue), the system does load into Windows fine (I can see things like my GoXLR mini and Corsair keyboard lighting react to their software being loaded and changing LEDs, HDD activity light etc), but still has no display output.
 
I haven't been able to observe any voltages because I didn't read this thread while I was having recoverable issues...  I haven't overclocked this card at all and I literally played > 110 hours of Cyberpunk 2077, few hours of Shadow of the Tomb Raider, COD Cold war / warzone, with no issue, further emphasizing that these crashes happen with low or fluctuating GPU loads and not max load situations...  Really disappointing for any product, but especially one of the most expensive "gaming" GPUs ever.

This is the exact same issue I was having and countless others I've heard here. Only experienced the crash in older dx11 games. After five crashes, the card was dead. Red lips, made in Taiwan for me. How much did you pay to ship from Canada? I'm in Toronto and shipping mine out tomorrow.

It's extremely discouraging that EVGA doesn't even acknowledge what the problem is and therefore can't guarantee that the replacement card won't have the same fatal flaw, all while making us foot the bill for shipping an expensive brick across the continent for them.
2021/02/24 18:07:54
Flyingj99
Arrowhead2010
This is the exact same issue I was having and countless others I've heard here. Only experienced the crash in older dx11 games. After five crashes, the card was dead. Red lips, made in Taiwan for me. How much did you pay to ship from Canada? I'm in Toronto and shipping mine out tomorrow.

It's extremely discouraging that EVGA doesn't even acknowledge what the problem is and therefore can't guarantee that the replacement card won't have the same fatal flaw, all while making us foot the bill for shipping an expensive brick across the continent for them.

Cost ~ $145 to ship Via their preferred shipper, UPS.  They did pick it up from my house though which was good for me. 
2021/02/24 20:12:17
Arrowhead2010
Flyingj99
Arrowhead2010
This is the exact same issue I was having and countless others I've heard here. Only experienced the crash in older dx11 games. After five crashes, the card was dead. Red lips, made in Taiwan for me. How much did you pay to ship from Canada? I'm in Toronto and shipping mine out tomorrow.

It's extremely discouraging that EVGA doesn't even acknowledge what the problem is and therefore can't guarantee that the replacement card won't have the same fatal flaw, all while making us foot the bill for shipping an expensive brick across the continent for them.

Cost ~ $145 to ship Via their preferred shipper, UPS.  They did pick it up from my house though which was good for me. 

Damn, that's ridiculous. I was hoping it would be like 50 bucks. lol...
2021/02/26 06:22:44
Rewire92
Another update.
 
No further crashes after limiting the card to 1.05 V.

However, I am experiencing large performance losses in high usage games.  Anywhere in the rage from 10-20 FPS loss in games like Cyberpunk, Red Dead Online, Modern Warfare, and Battlefield 4.

I am debating removing the undervolting for higher clock states, and just seeing if this card dies as well.  Very disparaging. 
2021/02/26 11:32:26
nosde
Rewire92
Another update.
 
No further crashes after limiting the card to 1.05 V.

However, I am experiencing large performance losses in high usage games.  Anywhere in the rage from 10-20 FPS loss in games like Cyberpunk, Red Dead Online, Modern Warfare, and Battlefield 4.

I am debating removing the undervolting for higher clock states, and just seeing if this card dies as well.  Very disparaging. 


You must do this every day and every hour. It doenst make sens to have degrade your performance to keep the card alive. You will only postpone death. Sad to see this on 2000$ card with no answer of EVGA until today.
2021/02/27 06:17:08
F1Aussie
I have undervolted my 3090 and have not noticed any loss in performance. 3dmark results are better than stock results and temp now does not get out of the 60's. Very happy with the results
2021/02/28 13:22:52
Ranmacanada
Flyingj99
Arrowhead2010
This is the exact same issue I was having and countless others I've heard here. Only experienced the crash in older dx11 games. After five crashes, the card was dead. Red lips, made in Taiwan for me. How much did you pay to ship from Canada? I'm in Toronto and shipping mine out tomorrow.

It's extremely discouraging that EVGA doesn't even acknowledge what the problem is and therefore can't guarantee that the replacement card won't have the same fatal flaw, all while making us foot the bill for shipping an expensive brick across the continent for them.

Cost ~ $145 to ship Via their preferred shipper, UPS.  They did pick it up from my house though which was good for me. 


Did they offer enough for insurance?  I sent my 1080Ti Hybrid to EVGA and it "only" cost me $85, using Canada Post.  The max I could insure the card for was $1000, which during this stupid time I did because I would need at least that much to replace it if it got lost.  It took 3 business days to get to EVGA, and my replacement should be on my doorstep tomorrow.  

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