Google Translate gave me this:
Dear Zhenhua Power User: Thank you for choosing SUPER FLOWER Zhenhua Power! Recently, we have received feedback from consumers about the abnormal feedback that the graphics card and power supply were burnt out at the same time after the RTX30 series graphics cards released by NV were installed with Zhenhua power supply. The Zhenhua team attaches great importance to this matter, has proactively contacted the consumer, and after understanding the actual situation, arranged for the faulty power supply to be returned to the factory for testing. After the product inspection and analysis is completed, the relevant instructions and follow-up measures will be provided in a timely manner for timely processing Similar to users’ troubles, the temporary service hotline 18165719085 will be opened today to provide customers with backup power application services and follow-up product inspection related matters. We apologize for the inconvenience caused to users, and thank you for your understanding and trust! Zhenhua Power November 3, 2020 awanhas recelved several reports about 30 Series GPU faillure which mav be caused by ite pcUad c. Cimnlo tranclatin