jaxkrabbit
AWK16
Yes that's their new TX replacement models
Got an email chat from Seasonic. They are shipping me a bare unit (no cables) which is "re-certified" that have fixed the shutting down problem. When asked what model I am getting, they just replied "exact same model with the problem fixed"
First time hearing they ship re-certified PSU as replacement. I know they do it for HDD at Western Digital and Seagate.
Unless they don't have in stock, you will most likely always get refurbished replacement, yes its not fair, especially if you just purchased brand new but defective unit, but it is what it is.
Also, I'm sure you will get the new TX model which is virtually the same unit, but with improved handling of high transient loads which is what some PSU suffering from.