2020/10/27 19:28:32
jankerson
bragbir
TLDR at the bottom.
 
Ok, I know a lot of people here are blaming your PSU. I also have not read through this whole thread, so maybe you have figure it out by now. I have also been getting random shut downs. I have only been getting while not gaming. I'm usually on reddit or something and then, bam, random shutdown. Only change to my system has been the upgrade to a EVGA RTX 3080 FTW3 Ultra.
 
My specs: 
  • CPU: Intel Core i7-8700K
  • Motherboard: ASUS ROG Maximus X Hero Intel Z370
  • RAM: G.SKILL TridentZ Series 16GB (2 x 8GB) 288-Pin DDR4 SDRAM DDR4 3200 (PC4 25600) Intel Z370 Platform Desktop Memory Model F4-3200C16D-16GTZSK
  • Storage 1: Samsung Evo 970 - 500gb
  • Storage 2: Samsung Evo 850 - 2TB
  • Storage 3: Micron - 2TB
  • PSU: Corsair HX750i
  • GPU: EVGA RTX 3080 FTW 3 Ultra 
  • OS: Windows 10 - Build 2004 
 
I called EVGA support a few time while trying to figure out the issue. Their first assumption was I was not getting enough power and I should upgrade my PSU. I have a Corsair HX750i which you can check though the iCue software for output wattage. I was not hitting near 750W even under load. Anyways I found a Corsair HX1000i and placed an order it would take some time for it to arrive. In the mean time I tried the following:
 
  • Update windows 10 to latest version
  • Uninstalled then reinstalled Graphics drivers
  • Tested RAM with MemTest86
  • Cleared CMOS and updated BIOS
  • Update Precision X1 from 1.1.0.9 to 1.1.0.11 (which did a firmware update of the GPU)
None of that worked. I got the 1000W PSU a few days ago and installed it right away. I fired up my system and a few mins after booting up I got a random shutdown... so it was not the PSU. I don't think it's your PSU. At this point I have an RMA in the works, but it has to be my GPU or Windows 10. I am not getting and BSOD or any other error messages. My guess is I got an unlucky GPU, but I have some time before the replacement GPU shows up I figured I would trying and find out if some software was causing the issue. I have been getting random shutdowns everyday all not under load (not a single shutdown while playing games). That is until yesterday. I normally keep Precision X1 running, but I exited the program after gaming yesterday and no shutdowns at all yesterday. As a test today I just finished up gaming with some friends and I left Precision X1 running. A few mins later random shutdown.
 
I think there might be a bug in with Precision X1. Again I am using version 1.1.0.11, but I experienced shutdowns using version 1.1.0.9. I suggest you try using your system without Precision X1 running and disable it from running on startup. 
 
TLDR: I think there might be a bug in with Precision X1. Try using your system without Precision X1 running and disable it from running on startup. 


 
 
 
 
 
 
 
Shutdown or restarting?
 
There is a difference here, huge difference.
 
Shutdown means you have to flip the PSU on the PSU off then back on again to start the PSU.
 
Restarting means it just reboots.
 
Transient power spike issue is the PSU shut down completely, turns off because the OCP trips.
 
Your PSU doesn't have that issue with the 3080.
 
 
2020/10/27 19:44:53
bragbir
jankerson
bragbir
TLDR at the bottom.
 
Ok, I know a lot of people here are blaming your PSU. I also have not read through this whole thread, so maybe you have figure it out by now. I have also been getting random shut downs. I have only been getting while not gaming. I'm usually on reddit or something and then, bam, random shutdown. Only change to my system has been the upgrade to a EVGA RTX 3080 FTW3 Ultra.
 
My specs: 
  • CPU: Intel Core i7-8700K
  • Motherboard: ASUS ROG Maximus X Hero Intel Z370
  • RAM: G.SKILL TridentZ Series 16GB (2 x 8GB) 288-Pin DDR4 SDRAM DDR4 3200 (PC4 25600) Intel Z370 Platform Desktop Memory Model F4-3200C16D-16GTZSK
  • Storage 1: Samsung Evo 970 - 500gb
  • Storage 2: Samsung Evo 850 - 2TB
  • Storage 3: Micron - 2TB
  • PSU: Corsair HX750i
  • GPU: EVGA RTX 3080 FTW 3 Ultra 
  • OS: Windows 10 - Build 2004 
 
I called EVGA support a few time while trying to figure out the issue. Their first assumption was I was not getting enough power and I should upgrade my PSU. I have a Corsair HX750i which you can check though the iCue software for output wattage. I was not hitting near 750W even under load. Anyways I found a Corsair HX1000i and placed an order it would take some time for it to arrive. In the mean time I tried the following:
 
  • Update windows 10 to latest version
  • Uninstalled then reinstalled Graphics drivers
  • Tested RAM with MemTest86
  • Cleared CMOS and updated BIOS
  • Update Precision X1 from 1.1.0.9 to 1.1.0.11 (which did a firmware update of the GPU)
None of that worked. I got the 1000W PSU a few days ago and installed it right away. I fired up my system and a few mins after booting up I got a random shutdown... so it was not the PSU. I don't think it's your PSU. At this point I have an RMA in the works, but it has to be my GPU or Windows 10. I am not getting and BSOD or any other error messages. My guess is I got an unlucky GPU, but I have some time before the replacement GPU shows up I figured I would trying and find out if some software was causing the issue. I have been getting random shutdowns everyday all not under load (not a single shutdown while playing games). That is until yesterday. I normally keep Precision X1 running, but I exited the program after gaming yesterday and no shutdowns at all yesterday. As a test today I just finished up gaming with some friends and I left Precision X1 running. A few mins later random shutdown.
 
I think there might be a bug in with Precision X1. Again I am using version 1.1.0.11, but I experienced shutdowns using version 1.1.0.9. I suggest you try using your system without Precision X1 running and disable it from running on startup. 
 
TLDR: I think there might be a bug in with Precision X1. Try using your system without Precision X1 running and disable it from running on startup. 


 
 
 
 
 
 
 
Shutdown or restarting?
 
There is a difference here, huge difference.
 
Shutdown means you have to flip the PSU on the PSU off then back on again to start the PSU.
 
Restarting means it just reboots.
 
Transient power spike issue is the PSU shut down completely, turns off because the OCP trips.
 
Your PSU doesn't have that issue with the 3080.
 
 




Added and edit to my original post I was going based off of the terms in the windows event viewer.
By your definition I was getting restarting. I did not have to flip the PSU switch once. My system would would freeze for a second  and the screen would go black and reboot. It was like it was hitting restart in windows 10.
2020/10/27 19:45:50
jankerson
bragbir
jankerson
bragbir
TLDR at the bottom.
 
Ok, I know a lot of people here are blaming your PSU. I also have not read through this whole thread, so maybe you have figure it out by now. I have also been getting random shut downs. I have only been getting while not gaming. I'm usually on reddit or something and then, bam, random shutdown. Only change to my system has been the upgrade to a EVGA RTX 3080 FTW3 Ultra.
 
My specs: 
  • CPU: Intel Core i7-8700K
  • Motherboard: ASUS ROG Maximus X Hero Intel Z370
  • RAM: G.SKILL TridentZ Series 16GB (2 x 8GB) 288-Pin DDR4 SDRAM DDR4 3200 (PC4 25600) Intel Z370 Platform Desktop Memory Model F4-3200C16D-16GTZSK
  • Storage 1: Samsung Evo 970 - 500gb
  • Storage 2: Samsung Evo 850 - 2TB
  • Storage 3: Micron - 2TB
  • PSU: Corsair HX750i
  • GPU: EVGA RTX 3080 FTW 3 Ultra 
  • OS: Windows 10 - Build 2004 
 
I called EVGA support a few time while trying to figure out the issue. Their first assumption was I was not getting enough power and I should upgrade my PSU. I have a Corsair HX750i which you can check though the iCue software for output wattage. I was not hitting near 750W even under load. Anyways I found a Corsair HX1000i and placed an order it would take some time for it to arrive. In the mean time I tried the following:
 
  • Update windows 10 to latest version
  • Uninstalled then reinstalled Graphics drivers
  • Tested RAM with MemTest86
  • Cleared CMOS and updated BIOS
  • Update Precision X1 from 1.1.0.9 to 1.1.0.11 (which did a firmware update of the GPU)
None of that worked. I got the 1000W PSU a few days ago and installed it right away. I fired up my system and a few mins after booting up I got a random shutdown... so it was not the PSU. I don't think it's your PSU. At this point I have an RMA in the works, but it has to be my GPU or Windows 10. I am not getting and BSOD or any other error messages. My guess is I got an unlucky GPU, but I have some time before the replacement GPU shows up I figured I would trying and find out if some software was causing the issue. I have been getting random shutdowns everyday all not under load (not a single shutdown while playing games). That is until yesterday. I normally keep Precision X1 running, but I exited the program after gaming yesterday and no shutdowns at all yesterday. As a test today I just finished up gaming with some friends and I left Precision X1 running. A few mins later random shutdown.
 
I think there might be a bug in with Precision X1. Again I am using version 1.1.0.11, but I experienced shutdowns using version 1.1.0.9. I suggest you try using your system without Precision X1 running and disable it from running on startup. 
 
TLDR: I think there might be a bug in with Precision X1. Try using your system without Precision X1 running and disable it from running on startup. 


 
 
 
 
 
 
 
Shutdown or restarting?
 
There is a difference here, huge difference.
 
Shutdown means you have to flip the PSU on the PSU off then back on again to start the PSU.
 
Restarting means it just reboots.
 
Transient power spike issue is the PSU shut down completely, turns off because the OCP trips.
 
Your PSU doesn't have that issue with the 3080.
 
 




Added and edit to my original post I was going based off of the terms in the windows event viewer.
By your definition I was getting restarting.




 
Then you likely have a software problem, glitch.
 
Believe me if you had the issue you would know it. LOL
 
The PSU just shuts off completely. 
 
The system would be dead until you flipped the PSU switch to reset it.
 
 
2020/10/27 19:51:08
jankerson
bragbir
jankerson
bragbir
TLDR at the bottom.
 
Ok, I know a lot of people here are blaming your PSU. I also have not read through this whole thread, so maybe you have figure it out by now. I have also been getting random shut downs. I have only been getting while not gaming. I'm usually on reddit or something and then, bam, random shutdown. Only change to my system has been the upgrade to a EVGA RTX 3080 FTW3 Ultra.
 
My specs: 
  • CPU: Intel Core i7-8700K
  • Motherboard: ASUS ROG Maximus X Hero Intel Z370
  • RAM: G.SKILL TridentZ Series 16GB (2 x 8GB) 288-Pin DDR4 SDRAM DDR4 3200 (PC4 25600) Intel Z370 Platform Desktop Memory Model F4-3200C16D-16GTZSK
  • Storage 1: Samsung Evo 970 - 500gb
  • Storage 2: Samsung Evo 850 - 2TB
  • Storage 3: Micron - 2TB
  • PSU: Corsair HX750i
  • GPU: EVGA RTX 3080 FTW 3 Ultra 
  • OS: Windows 10 - Build 2004 
 
I called EVGA support a few time while trying to figure out the issue. Their first assumption was I was not getting enough power and I should upgrade my PSU. I have a Corsair HX750i which you can check though the iCue software for output wattage. I was not hitting near 750W even under load. Anyways I found a Corsair HX1000i and placed an order it would take some time for it to arrive. In the mean time I tried the following:
 
  • Update windows 10 to latest version
  • Uninstalled then reinstalled Graphics drivers
  • Tested RAM with MemTest86
  • Cleared CMOS and updated BIOS
  • Update Precision X1 from 1.1.0.9 to 1.1.0.11 (which did a firmware update of the GPU)
None of that worked. I got the 1000W PSU a few days ago and installed it right away. I fired up my system and a few mins after booting up I got a random shutdown... so it was not the PSU. I don't think it's your PSU. At this point I have an RMA in the works, but it has to be my GPU or Windows 10. I am not getting and BSOD or any other error messages. My guess is I got an unlucky GPU, but I have some time before the replacement GPU shows up I figured I would trying and find out if some software was causing the issue. I have been getting random shutdowns everyday all not under load (not a single shutdown while playing games). That is until yesterday. I normally keep Precision X1 running, but I exited the program after gaming yesterday and no shutdowns at all yesterday. As a test today I just finished up gaming with some friends and I left Precision X1 running. A few mins later random shutdown.
 
I think there might be a bug in with Precision X1. Again I am using version 1.1.0.11, but I experienced shutdowns using version 1.1.0.9. I suggest you try using your system without Precision X1 running and disable it from running on startup. 
 
TLDR: I think there might be a bug in with Precision X1. Try using your system without Precision X1 running and disable it from running on startup. 


 
 
 
 
 
 
 
Shutdown or restarting?
 
There is a difference here, huge difference.
 
Shutdown means you have to flip the PSU on the PSU off then back on again to start the PSU.
 
Restarting means it just reboots.
 
Transient power spike issue is the PSU shut down completely, turns off because the OCP trips.
 
Your PSU doesn't have that issue with the 3080.
 
 




Added and edit to my original post I was going based off of the terms in the windows event viewer.
By your definition I was getting restarting. I did not have to flip the PSU switch once. My system would would freeze for a second  and the screen would go black and reboot. It was like it was hitting restart in windows 10.




 
Yeah, I know what you are talking about.
 
Software, driver issue most likely here.
 
Or it's the GPU.
 
It's not the PSU.
 
There is also a setting in the ASUS Bios that has to do with POWER fault or protection or something, turn that off in the BIOS.
 
That could be the reason for the restarts.
2020/10/27 20:15:43
bragbir
jankerson
bragbir
jankerson
bragbir
TLDR at the bottom.
 
Ok, I know a lot of people here are blaming your PSU. I also have not read through this whole thread, so maybe you have figure it out by now. I have also been getting random shut downs. I have only been getting while not gaming. I'm usually on reddit or something and then, bam, random shutdown. Only change to my system has been the upgrade to a EVGA RTX 3080 FTW3 Ultra.
 
My specs: 
  • CPU: Intel Core i7-8700K
  • Motherboard: ASUS ROG Maximus X Hero Intel Z370
  • RAM: G.SKILL TridentZ Series 16GB (2 x 8GB) 288-Pin DDR4 SDRAM DDR4 3200 (PC4 25600) Intel Z370 Platform Desktop Memory Model F4-3200C16D-16GTZSK
  • Storage 1: Samsung Evo 970 - 500gb
  • Storage 2: Samsung Evo 850 - 2TB
  • Storage 3: Micron - 2TB
  • PSU: Corsair HX750i
  • GPU: EVGA RTX 3080 FTW 3 Ultra 
  • OS: Windows 10 - Build 2004 
 
I called EVGA support a few time while trying to figure out the issue. Their first assumption was I was not getting enough power and I should upgrade my PSU. I have a Corsair HX750i which you can check though the iCue software for output wattage. I was not hitting near 750W even under load. Anyways I found a Corsair HX1000i and placed an order it would take some time for it to arrive. In the mean time I tried the following:
 
  • Update windows 10 to latest version
  • Uninstalled then reinstalled Graphics drivers
  • Tested RAM with MemTest86
  • Cleared CMOS and updated BIOS
  • Update Precision X1 from 1.1.0.9 to 1.1.0.11 (which did a firmware update of the GPU)
None of that worked. I got the 1000W PSU a few days ago and installed it right away. I fired up my system and a few mins after booting up I got a random shutdown... so it was not the PSU. I don't think it's your PSU. At this point I have an RMA in the works, but it has to be my GPU or Windows 10. I am not getting and BSOD or any other error messages. My guess is I got an unlucky GPU, but I have some time before the replacement GPU shows up I figured I would trying and find out if some software was causing the issue. I have been getting random shutdowns everyday all not under load (not a single shutdown while playing games). That is until yesterday. I normally keep Precision X1 running, but I exited the program after gaming yesterday and no shutdowns at all yesterday. As a test today I just finished up gaming with some friends and I left Precision X1 running. A few mins later random shutdown.
 
I think there might be a bug in with Precision X1. Again I am using version 1.1.0.11, but I experienced shutdowns using version 1.1.0.9. I suggest you try using your system without Precision X1 running and disable it from running on startup. 
 
TLDR: I think there might be a bug in with Precision X1. Try using your system without Precision X1 running and disable it from running on startup. 


 
 
 
 
 
 
 
Shutdown or restarting?
 
There is a difference here, huge difference.
 
Shutdown means you have to flip the PSU on the PSU off then back on again to start the PSU.
 
Restarting means it just reboots.
 
Transient power spike issue is the PSU shut down completely, turns off because the OCP trips.
 
Your PSU doesn't have that issue with the 3080.
 
 




Added and edit to my original post I was going based off of the terms in the windows event viewer.
By your definition I was getting restarting. I did not have to flip the PSU switch once. My system would would freeze for a second  and the screen would go black and reboot. It was like it was hitting restart in windows 10.




 
Yeah, I know what you are talking about.
 
Software, driver issue most likely here.
 
Or it's the GPU.
 
It's not the PSU.
 
There is also a setting in the ASUS Bios that has to do with POWER fault or protection or something, turn that off in the BIOS.
 
That could be the reason for the restarts.




Everything under APM in the BIOS is disabled, but I believe you are referring to "Restore AC Power Loss." 
2020/10/27 20:17:45
jankerson
bragbir
jankerson
bragbir
jankerson
bragbir
TLDR at the bottom.
 
Ok, I know a lot of people here are blaming your PSU. I also have not read through this whole thread, so maybe you have figure it out by now. I have also been getting random shut downs. I have only been getting while not gaming. I'm usually on reddit or something and then, bam, random shutdown. Only change to my system has been the upgrade to a EVGA RTX 3080 FTW3 Ultra.
 
My specs: 
  • CPU: Intel Core i7-8700K
  • Motherboard: ASUS ROG Maximus X Hero Intel Z370
  • RAM: G.SKILL TridentZ Series 16GB (2 x 8GB) 288-Pin DDR4 SDRAM DDR4 3200 (PC4 25600) Intel Z370 Platform Desktop Memory Model F4-3200C16D-16GTZSK
  • Storage 1: Samsung Evo 970 - 500gb
  • Storage 2: Samsung Evo 850 - 2TB
  • Storage 3: Micron - 2TB
  • PSU: Corsair HX750i
  • GPU: EVGA RTX 3080 FTW 3 Ultra 
  • OS: Windows 10 - Build 2004 
 
I called EVGA support a few time while trying to figure out the issue. Their first assumption was I was not getting enough power and I should upgrade my PSU. I have a Corsair HX750i which you can check though the iCue software for output wattage. I was not hitting near 750W even under load. Anyways I found a Corsair HX1000i and placed an order it would take some time for it to arrive. In the mean time I tried the following:
 
  • Update windows 10 to latest version
  • Uninstalled then reinstalled Graphics drivers
  • Tested RAM with MemTest86
  • Cleared CMOS and updated BIOS
  • Update Precision X1 from 1.1.0.9 to 1.1.0.11 (which did a firmware update of the GPU)
None of that worked. I got the 1000W PSU a few days ago and installed it right away. I fired up my system and a few mins after booting up I got a random shutdown... so it was not the PSU. I don't think it's your PSU. At this point I have an RMA in the works, but it has to be my GPU or Windows 10. I am not getting and BSOD or any other error messages. My guess is I got an unlucky GPU, but I have some time before the replacement GPU shows up I figured I would trying and find out if some software was causing the issue. I have been getting random shutdowns everyday all not under load (not a single shutdown while playing games). That is until yesterday. I normally keep Precision X1 running, but I exited the program after gaming yesterday and no shutdowns at all yesterday. As a test today I just finished up gaming with some friends and I left Precision X1 running. A few mins later random shutdown.
 
I think there might be a bug in with Precision X1. Again I am using version 1.1.0.11, but I experienced shutdowns using version 1.1.0.9. I suggest you try using your system without Precision X1 running and disable it from running on startup. 
 
TLDR: I think there might be a bug in with Precision X1. Try using your system without Precision X1 running and disable it from running on startup. 


 
 
 
 
 
 
 
Shutdown or restarting?
 
There is a difference here, huge difference.
 
Shutdown means you have to flip the PSU on the PSU off then back on again to start the PSU.
 
Restarting means it just reboots.
 
Transient power spike issue is the PSU shut down completely, turns off because the OCP trips.
 
Your PSU doesn't have that issue with the 3080.
 
 




Added and edit to my original post I was going based off of the terms in the windows event viewer.
By your definition I was getting restarting. I did not have to flip the PSU switch once. My system would would freeze for a second  and the screen would go black and reboot. It was like it was hitting restart in windows 10.




 
Yeah, I know what you are talking about.
 
Software, driver issue most likely here.
 
Or it's the GPU.
 
It's not the PSU.
 
There is also a setting in the ASUS Bios that has to do with POWER fault or protection or something, turn that off in the BIOS.
 
That could be the reason for the restarts.




Everything under APM in the BIOS is disabled, but I believe you are referring to "Restore AC Power Loss." 




 
It's something else, don't remember what it's called, I don't use ASUS MB's anymore.
 
Has to do with power related issues and the MB will shut down or reset.
 
 
2020/10/28 07:12:04
jaxkrabbit
Got email from Seasonic this morning, it has to be replaced and they are cross-shipping me a replacement now after I put in a safety deposit.
 
Still curious as what kind of replacement it would be, they did not say anything regarding what is replacing my current one.
2020/10/28 07:28:42
jankerson
jaxkrabbit
Got email from Seasonic this morning, it has to be replaced and they are cross-shipping me a replacement now after I put in a safety deposit.
 
Still curious as what kind of replacement it would be, they did not say anything regarding what is replacing my current one.




 
Likely will be the new Prime Series.
2020/10/28 07:58:39
jaxkrabbit
jankerson
Likely will be the new Prime Series.




So this?
 
https://www.newegg.com/se...96?&quicklink=true
2020/10/28 08:14:51
jankerson
jaxkrabbit
jankerson
Likely will be the new Prime Series.




So this?
 
https://www.newegg.com/se...96?&quicklink=true




 
That's likely, Seasonic is very good at customer service and they do stand behind their products.

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